red violet Announces Third Quarter 2025 Financial Results

Revenue Increases 21% to a Record $23.1 Million Producing a Record $10.2 Million in Cash Flow from Operations

Announces $15.0 Million Increase to Share Repurchase Program

BOCA RATON, Fla., Nov. 05, 2025 (GLOBE NEWSWIRE) -- Red Violet, Inc. (NASDAQ: RDVT), a leading analytics and information solutions provider, today announced financial results for the quarter ended September 30, 2025.

โ€œWe are thrilled to report another record-breaking quarter, delivering new highs across all key financial metrics,โ€ stated Derek Dubner, red violetโ€™s CEO. โ€œThis achievement reflects exceptional execution across our organization and accelerating adoption of our solutions across a diverse set of industries. Our record performance and strong momentum are not only delivering results today, but also enabling continued investment in product innovation, go-to-market expansion, and enterprise-wide AI initiatives that further extend our market leadership. We are leveraging our technology advantage to drive innovation, efficiency, and significant value creation for our customers and shareholders.โ€

Third Quarter Financial Results

For the three months ended September 30, 2025 as compared to the three months ended September 30, 2024:

  • Total revenue increased 21% to $23.1 million.
  • Gross profit increased 26% to $16.8 million. Gross margin increased to 73% from 70%.
  • Adjusted gross profit increased 23% to $19.4 million. Adjusted gross margin increased to 84% from 83%.
  • Net income increased 145% to $4.2 million, which resulted in earnings of $0.30 and $0.29 per basic and diluted share, respectively. Net income margin increased to 18% from 9%.
  • Adjusted EBITDA increased 35% to $9.0 million. Adjusted EBITDA margin increased to 39% from 35%.
  • Adjusted net income increased 75% to $5.8 million, which resulted in adjusted earnings of $0.41 and $0.39 per basic and diluted share, respectively.
  • Net cash provided by operating activities increased 40% to $10.2 million.
  • Cash and cash equivalents were $45.4 million as of September 30, 2025.

Third Quarter and Recent Business Highlights

  • Added 304 customers to IDIโ„ข during the third quarter, ending the quarter with 9,853 customers.ย  ย 
  • Added 25,538 users to FOREWARNยฎ during the third quarter, ending the quarter with 372,209 users. Over 590 REALTORยฎ Associations throughout the U.S. are now contracted to use FOREWARN.
  • Increased the Stock Repurchase Program authorization by $15.0 million, bringing the total authorized to $30.0 million.
  • Purchased 15,437 shares of the Companyโ€™s common stock during the third quarter at an average price of $42.26 per share pursuant to the Companyโ€™s Stock Repurchase Program. The Company has $18.9 million remaining under the Stock Repurchase Program.

Conference Call

In conjunction with this release, red violet will host a conference call and webcast today at 4:30pm ET to discuss its quarterly results and provide a business update. Pleaseย click here to pre-register for the conference call and obtain your dial in number and passcode. To access the live audio webcast, visit the Investors section of the red violet website at www.redviolet.com. Please login at least 15 minutes prior to the start of the call to ensure adequate time for any downloads that may be required. Following the completion of the conference call, an archived webcast of the conference call will be available on the Investors section of the red violet website atย www.redviolet.com.

About red violetยฎ

At red violet, we build proprietary technologies and apply analytical capabilities to deliver identity intelligence. Our technology powers critical solutions, which empower organizations to operate with confidence. Our solutions enable the real-time identification and location of people, businesses, assets and their interrelationships. These solutions are used for purposes including identity verification, risk mitigation, due diligence, fraud detection and prevention, regulatory compliance, and customer acquisition. Our intelligent platform, COREโ„ข, is purpose-built for the enterprise, yet flexible enough for organizations of all sizes, bringing clarity to massive datasets by transforming data into intelligence. Our solutions are used today to enable frictionless commerce, to ensure safety, and to reduce fraud and the concomitant expense borne by society. For more information, please visitย www.redviolet.com.

Company Contact:
Camilo Ramirez
Red Violet, Inc.
561-757-4500
ir@redviolet.com

Investor Relations Contact:
Steven Hooser
Three Part Advisors
214-872-2710
ir@redviolet.com

Use of Non-GAAP Financial Measures

Management evaluates the financial performance of our business on a variety of key indicators, including non-GAAP metrics of adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted earnings per share, adjusted gross profit, adjusted gross margin, and free cash flow ("FCF"). Adjusted EBITDA is a non-GAAP financial measure equal to net income, the most directly comparable financial measure based on US GAAP, excluding interest income, income tax expense, depreciation and amortization, share-based compensation expense, acquisition-related costs, litigation costs, and write-off of long-lived assets. We define adjusted EBITDA margin as adjusted EBITDA as a percentage of revenue. Adjusted net income is a non-GAAP financial measure equal to net income, the most directly comparable financial measure based on US GAAP, adjusted to exclude share-based compensation expense, amortization of share-based compensation capitalized in intangible assets, acquisition-related costs, litigation costs, and write-off of long-lived assets, and to include the tax effect of adjustments. We define adjusted earnings per share as adjusted net income divided by the weighted average shares outstanding. We define adjusted gross profit as gross profit plus depreciation and amortization of certain intangible assets, and adjusted gross margin as adjusted gross profit as a percentage of revenue. We define FCF as net cash provided by operating activities reduced by purchase of property and equipment, and capitalized costs included in intangible assets.

FORWARD-LOOKING STATEMENTS

This press release contains "forward-looking statements," as that term is defined under the Private Securities Litigation Reform Act of 1995 (PSLRA), which statements may be identified by words such as "expects," "plans," "projects," "will," "may," "anticipate," "believes," "should," "intends," "estimates," and other words of similar meaning. Such forward looking statements are subject to risks and uncertainties that are often difficult to predict, are beyond our control and which may cause results to differ materially from expectations, including whether we will be able to continue investment in product innovation, go-to-market expansion, and enterprise -wide AI initiatives that further extend our market leadership and continue leveraging our technology advantage to drive innovation, efficiency, and significant value creation for our customers and shareholders. Readers are cautioned not to place undue reliance on these forward-looking statements, which are based on our expectations as of the date of this press release and speak only as of the date of this press release and are advised to consider the factors listed above together with the additional factors under the heading "Forward-Looking Statements" and "Risk Factors" in red violet's Form 10-K for the year ended December 31, 2024, filed on February 27, 2025, as may be supplemented or amended by the Company's other SEC filings. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law.

ย ย 
RED VIOLET, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Amounts in thousands, except share data)
(unaudited)
ย 
ย ย 
ย ย September 30, 2025ย ย December 31, 2024ย 
ASSETS:ย ย ย ย ย ย ย ย 
Current assets:ย ย ย ย ย ย ย ย 
Cash and cash equivalentsย $45,352ย ย $36,504ย 
Accounts receivable, net of allowance for doubtful accounts of $182 and $188 as of
September 30, 2025 and December 31, 2024, respectively
ย ย 10,419ย ย ย 8,061ย 
Prepaid expenses and other current assetsย ย 2,237ย ย ย 1,627ย 
Total current assetsย ย 58,008ย ย ย 46,192ย 
Property and equipment, netย ย 824ย ย ย 545ย 
Intangible assets, netย ย 38,749ย ย ย 35,997ย 
Goodwillย ย 5,227ย ย ย 5,227ย 
Right-of-use assetsย ย 2,697ย ย ย 1,901ย 
Deferred tax assetsย ย 5,476ย ย ย 7,496ย 
Other noncurrent assetsย ย 1,090ย ย ย 1,173ย 
Total assetsย $112,071ย ย $98,531ย 
LIABILITIESย AND SHAREHOLDERS' EQUITY:ย ย ย ย ย ย ย ย 
Current liabilities:ย ย ย ย ย ย ย ย 
Accounts payableย $2,764ย ย $2,127ย 
Accrued expenses and other current liabilitiesย ย 2,884ย ย ย 2,881ย 
Current portion of operating lease liabilitiesย ย 403ย ย ย 406ย 
Deferred revenueย ย 859ย ย ย 712ย 
Dividend payableย ย -ย ย ย 4,181ย 
Total current liabilitiesย ย 6,910ย ย ย 10,307ย 
Noncurrent operating lease liabilitiesย ย 2,459ย ย ย 1,592ย 
Other noncurrent liabilitiesย ย 969ย ย ย -ย 
Total liabilitiesย ย 10,338ย ย ย 11,899ย 
Shareholders' equity:ย ย ย ย ย ย ย ย 
Preferred stockโ€”$0.001 par value, 10,000,000 shares authorized, and 0 shares
issued and outstanding, as of September 30, 2025 and December 31, 2024
ย ย -ย ย ย -ย 
Common stockโ€”$0.001 par value, 200,000,000 shares authorized, 13,967,217 and
13,936,329 shares issued and outstanding, as of September 30, 2025 and
December 31, 2024
ย ย 14ย ย ย 14ย 
Additional paid-in capitalย ย 92,250ย ย ย 87,488ย 
Retained earnings (accumulated deficit)ย ย 9,469ย ย ย (870)
Total shareholders' equityย ย 101,733ย ย ย 86,632ย 
Total liabilities and shareholders' equityย $112,071ย ย $98,531ย 


ย ย 
RED VIOLET, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Amounts in thousands, except share data)
(unaudited)
ย 
ย ย 
ย ย Three Months Ended September 30,ย ย Nine Months Ended September 30,ย 
ย ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
Revenueย $23,083ย ย $19,057ย ย $66,860ย ย $55,624ย 
Costs and expenses(1):ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Cost of revenue (exclusive of depreciation and amortization)ย ย 3,622ย ย ย 3,314ย ย ย 10,784ย ย ย 10,525ย 
Sales and marketing expensesย ย 5,402ย ย ย 4,817ย ย ย 16,431ย ย ย 12,935ย 
General and administrative expensesย ย 6,777ย ย ย 5,994ย ย ย 20,204ย ย ย 17,534ย 
Depreciation and amortizationย ย 2,706ย ย ย 2,434ย ย ย 7,903ย ย ย 7,081ย 
Total costs and expensesย ย 18,507ย ย ย 16,559ย ย ย 55,322ย ย ย 48,075ย 
Income from operationsย ย 4,576ย ย ย 2,498ย ย ย 11,538ย ย ย 7,549ย 
Interest incomeย ย 386ย ย ย 353ย ย ย 1,033ย ย ย 1,032ย 
Income before income taxesย ย 4,962ย ย ย 2,851ย ย ย 12,571ย ย ย 8,581ย 
Income tax expenseย ย 749ย ย ย 1,132ย ย ย 2,232ย ย ย 2,441ย 
Net incomeย $4,213ย ย $1,719ย ย $10,339ย ย $6,140ย 
Earnings per share:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Basicย $0.30ย ย $0.12ย ย $0.74ย ย $0.44ย 
Dilutedย $0.29ย ย $0.12ย ย $0.71ย ย $0.43ย 
Weighted average shares outstanding:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Basicย ย 14,027,994ย ย ย 13,782,476ย ย ย 14,014,993ย ย ย 13,852,947ย 
Dilutedย ย 14,618,657ย ย ย 14,311,575ย ย ย 14,567,167ย ย ย 14,224,285ย 
ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
(1) Share-based compensation expense in each category:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Sales and marketing expensesย $206ย ย $148ย ย $594ย ย $444ย 
General and administrative expensesย ย 1,500ย ย ย 1,509ย ย ย 4,535ย ย ย 4,008ย 
Totalย $1,706ย ย $1,657ย ย $5,129ย ย $4,452ย 


ย ย 
RED VIOLET, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands)
(unaudited)
ย 
ย ย 
ย ย Nine Months Ended September 30,ย 
ย ย 2025ย ย 2024ย 
CASH FLOWS FROM OPERATING ACTIVITIES:ย ย ย ย ย ย ย ย 
Net incomeย $10,339ย ย $6,140ย 
Adjustments to reconcile net income to net cash provided by operating activities:ย ย ย ย ย ย ย ย 
Depreciation and amortizationย ย 7,903ย ย ย 7,081ย 
Share-based compensation expenseย ย 5,129ย ย ย 4,452ย 
Write-off of long-lived assetsย ย 3ย ย ย 82ย 
Provision for bad debtsย ย 408ย ย ย 323ย 
Noncash lease expensesย ย 382ย ย ย 412ย 
Deferred income tax expenseย ย 2,020ย ย ย 2,051ย 
Changes in assets and liabilities:ย ย ย ย ย ย ย ย 
Accounts receivableย ย (2,766)ย ย (1,647)
Prepaid expenses and other current assetsย ย (610)ย ย (617)
Other noncurrent assetsย ย 58ย ย ย (470)
Accounts payableย ย 637ย ย ย 1,156ย 
Accrued expenses and other current liabilitiesย ย (701)ย ย (1,150)
Deferred revenueย ย 147ย ย ย (125)
Operating lease liabilitiesย ย (289)ย ย (419)
Net cash provided by operating activitiesย ย 22,660ย ย ย 17,269ย 
CASH FLOWS FROM INVESTING ACTIVITIES:ย ย ย ย ย ย ย ย 
Purchase of property and equipmentย ย (439)ย ย (152)
Capitalized costs included in intangible assetsย ย (7,679)ย ย (7,118)
Net cash used in investing activitiesย ย (8,118)ย ย (7,270)
CASH FLOWS FROM FINANCING ACTIVITIES:ย ย ย ย ย ย ย ย 
Taxes paid related to net share settlement of vesting of restrictedย stock unitsย ย (860)ย ย (431)
Repurchases of common stockย ย (653)ย ย (5,853)
Dividend payableย ย (4,181)ย ย -ย 
Net cash used in financing activitiesย ย (5,694)ย ย (6,284)
Net increase in cash and cash equivalentsย $8,848ย ย $3,715ย 
Cash and cash equivalents at beginning of periodย ย 36,504ย ย ย 32,032ย 
Cash and cash equivalents at end of periodย $45,352ย ย $35,747ย 
SUPPLEMENTAL DISCLOSURE INFORMATION:ย ย ย ย ย ย ย ย 
Cash paid for interestย $-ย ย $-ย 
Cash paid for income taxesย $683ย ย $524ย 
Share-based compensation capitalized in intangible assetsย $1,146ย ย $1,210ย 
Retirement of treasury stockย $1,513ย ย $6,428ย 
Right-of-use assets obtained in exchange of operating lease liabilitiesย $1,153ย ย $-ย 


Use and Reconciliation of Non-GAAP Financial Measures

Management evaluates the financial performance of our business on a variety of key indicators, including non-GAAP metrics of adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted earnings per share, adjusted gross profit, adjusted gross margin, and FCF. Adjusted EBITDA is a financial measure equal to net income, the most directly comparable financial measure based on GAAP, excluding interest income, income tax expense, depreciation and amortization, share-based compensation expense, acquisition-related costs, litigation costs, and write-off of long-lived assets. We define adjusted EBITDA margin as adjusted EBITDA as a percentage of revenue. Adjusted net income is a non-GAAP financial measure equal to net income, the most directly comparable financial measure based on US GAAP, adjusted to exclude share-based compensation expense, amortization of share-based compensation capitalized in intangible assets, acquisition-related costs, litigation costs, and write-off of long-lived assets, and to include the tax effect of adjustments. We define adjusted earnings per share as adjusted net income divided by the weighted average shares outstanding. We define adjusted gross profit as gross profit plus depreciation and amortization of certain intangible assets, and adjusted gross margin as adjusted gross profit as a percentage of revenue. We define FCF as net cash provided by operating activities reduced by purchase of property and equipment, and capitalized costs included in intangible assets.

The following is a reconciliation of net income, the most directly comparable US GAAP financial measure, to adjusted EBITDA:

ย ย Three Months Ended September 30,ย ย Nine Months Ended September 30,ย 
(Dollars in thousands)ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
Net incomeย $4,213ย ย $1,719ย ย $10,339ย ย $6,140ย 
Interest incomeย ย (386)ย ย (353)ย ย (1,033)ย ย (1,032)
Income tax expenseย ย 749ย ย ย 1,132ย ย ย 2,232ย ย ย 2,441ย 
Depreciation and amortizationย ย 2,706ย ย ย 2,434ย ย ย 7,903ย ย ย 7,081ย 
Share-based compensation expenseย ย 1,706ย ย ย 1,657ย ย ย 5,129ย ย ย 4,452ย 
Acquisition-related costsย ย (12)ย ย -ย ย ย 358ย ย ย 7ย 
Litigation costsย ย 60ย ย ย 7ย ย ย 73ย ย ย 7ย 
Write-off of long-lived assetsย ย -ย ย ย 82ย ย ย 3ย ย ย 82ย 
Adjusted EBITDAย $9,036ย ย $6,678ย ย $25,004ย ย $19,178ย 
Revenueย $23,083ย ย $19,057ย ย $66,860ย ย $55,624ย 
ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Net income marginย ย 18%ย ย 9%ย ย 15%ย ย 11%
Adjusted EBITDA marginย ย 39%ย ย 35%ย ย 37%ย ย 34%


The following is a reconciliation of net income, the most directly comparable US GAAP financial measure, to adjusted net income:

ย ย Three Months Ended September 30,ย ย Nine Months Ended September 30,ย 
(Dollars in thousands, except share data)ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
Net incomeย $4,213ย ย $1,719ย ย $10,339ย ย $6,140ย 
Share-based compensation expenseย ย 1,706ย ย ย 1,657ย ย ย 5,129ย ย ย 4,452ย 
Amortization of share-based compensation
capitalized in intangible assets
ย ย 413ย ย ย 394ย ย ย 1,235ย ย ย 1,138ย 
Acquisition-related costsย ย (12)ย ย -ย ย ย 358ย ย ย 7ย 
Litigation costsย ย 60ย ย ย 7ย ย ย 73ย ย ย 7ย 
Write-off of long-lived assetsย ย -ย ย ย 82ย ย ย 3ย ย ย 82ย 
Tax effect of adjustments(1)ย ย (619)ย ย (568)ย ย (2,141)ย ย (1,350)
Adjusted net incomeย $5,761ย ย $3,291ย ย $14,996ย ย $10,476ย 
Earnings per share:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Basicย $0.30ย ย $0.12ย ย $0.74ย ย $0.44ย 
Dilutedย $0.29ย ย $0.12ย ย $0.71ย ย $0.43ย 
Adjusted earnings per share:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Basicย $0.41ย ย $0.24ย ย $1.07ย ย $0.76ย 
Dilutedย $0.39ย ย $0.23ย ย $1.03ย ย $0.74ย 
Weighted average shares outstanding:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Basicย ย 14,027,994ย ย ย 13,782,476ย ย ย 14,014,993ย ย ย 13,852,947ย 
Dilutedย ย 14,618,657ย ย ย 14,311,575ย ย ย 14,567,167ย ย ย 14,224,285ย 

(1)ย ย ย The tax effect of adjustments is calculated using the expected federal and state statutory tax rate. The expected federal and state income tax rate was approximately 26.00% for the three and nine months ended September 30, 2025 and 2024.


The following is a reconciliation of gross profit, the most directly comparable US GAAP financial measure, to adjusted gross profit:

ย ย Three Months Ended September 30,ย ย Nine Months Ended September 30,ย 
(Dollars in thousands)ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
Revenueย $23,083ย ย $19,057ย ย $66,860ย ย $55,624ย 
Cost of revenue (exclusive of depreciation and
amortization)
ย ย (3,622)ย ย (3,314)ย ย (10,784)ย ย (10,525)
Depreciation and amortization related to cost of revenueย ย (2,651)ย ย (2,382)ย ย (7,746)ย ย (6,918)
Gross profitย ย 16,810ย ย ย 13,361ย ย ย 48,330ย ย ย 38,181ย 
Depreciation and amortization of certain intangible
assets(1)
ย ย 2,615ย ย ย 2,382ย ย ย 7,627ย ย ย 6,918ย 
Adjusted gross profitย $19,425ย ย $15,743ย ย $55,957ย ย $45,099ย 
ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Gross marginย ย 73%ย ย 70%ย ย 72%ย ย 69%
Adjusted gross marginย ย 84%ย ย 83%ย ย 84%ย ย 81%

(1)ย ย ย Depreciation and amortization of certain intangible assets primarily consists of the amortization of capitalized internal-use software development costs, which are included within intangible assets and amortized over their estimated useful lives.


The following is a reconciliation of net cash provided by operating activities, the most directly comparable US GAAP financial measure, to FCF:

ย ย Three Months Ended September 30,ย ย Nine Months Ended September 30,ย 
(Dollars in thousands)ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
Net cash provided by operating activitiesย $10,172ย ย $7,247ย ย $22,660ย ย $17,269ย 
Less:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Purchase of property and equipmentย ย (187)ย ย (35)ย ย (439)ย ย (152)
Capitalized costs included in intangible assetsย ย (2,695)ย ย (2,380)ย ย (7,679)ย ย (7,118)
Free cash flowย $7,290ย ย $4,832ย ย $14,542ย ย $9,999ย 


In order to assist readers of our consolidated financial statements in understanding the operating results that management uses to evaluate the business and for financial planning purposes, we present non-GAAP measures of adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted earnings per share, adjusted gross profit, adjusted gross margin, and FCF as supplemental measures of our operating performance. We believe they provide useful information to our investors as they eliminate the impact of certain items that we do not consider indicative of our cash operations and ongoing operating performance. In addition, we use them as an integral part of our internal reporting to measure the performance and operating strength of our business.

We believe adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted earnings per share, adjusted gross profit, adjusted gross margin, and FCF are relevant and provide useful information frequently used by securities analysts, investors and other interested parties in their evaluation of the operating performance of companies similar to ours and are indicators of the operational strength of our business. We believe adjusted EBITDA eliminates the uneven effect of considerable amounts of non-cash depreciation and amortization, share-based compensation expense and the impact of other items not indicative of our ongoing operating performance. Adjusted EBITDA margin is calculated as adjusted EBITDA as a percentage of revenue. We believe adjusted net income provides additional means of evaluating period-over-period operating performance by eliminating certain non-cash expenses and other items that might otherwise make comparisons of our ongoing business with prior periods more difficult and obscure trends in ongoing operations. Adjusted net income is a non-GAAP financial measure equal to net income, adjusted to exclude share-based compensation expense, amortization of share-based compensation capitalized in intangible assets, and other items not indicative of our ongoing operating performance, and to include the tax effect of adjustments. We define adjusted earnings per share as adjusted net income divided by the weighted average shares outstanding. Our adjusted gross profit is a measure used by management in evaluating the businessโ€™s current operating performance by excluding the impact of prior historical costs of assets that are expensed systematically and allocated over the estimated useful lives of the assets, which may not be indicative of the current operating activity. We define adjusted gross profit as gross profit plus depreciation and amortization of certain intangible assets. We believe adjusted gross profit provides useful information to our investors by eliminating the impact of certain non-cash depreciation and amortization, and primarily the amortization of software developed for internal use, providing a baseline of our core operating results that allow for analyzing trends in our underlying business consistently over multiple periods. Adjusted gross margin is calculated as adjusted gross profit as a percentage of revenue. We believe FCF is an important liquidity measure of the cash that is available, after capital expenditures, for operational expenses and investment in our business. FCF is a measure used by management to understand and evaluate the businessโ€™s operating performance and trends over time. FCF is calculated by using net cash provided by operating activities, less purchase of property and equipment, and capitalized costs included in intangible assets.

Adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted earnings per share, adjusted gross profit, adjusted gross margin, and FCF are not intended to be performance measures that should be regarded as an alternative to, or more meaningful than, financial measures presented in accordance with US GAAP. In addition, FCF is not intended to represent our residual cash flow available for discretionary expenses and is not necessarily a measure of our ability to fund our cash needs. The way we measure adjusted EBITDA, adjusted EBITDA margin, adjusted net income, adjusted earnings per share, adjusted gross profit, adjusted gross margin, and FCF may not be comparable to similarly titled measures presented by other companies, and may not be identical to corresponding measures used in our various agreements.

SUPPLEMENTAL METRICS

The following metrics are intended as a supplement to the financial statements found in this release and other information furnished or filed with the SEC. These supplemental metrics are not necessarily derived from any underlying financial statement amounts. We believe these supplemental metrics help investors understand trends within our business and evaluate the performance of such trends quickly and effectively. In the event of discrepancies between amounts in these tables and the Company's historical disclosures or financial statements, readers should rely on the Company's filings with the SEC and financial statements in the Company's most recent earnings release.

We intend to periodically review and refine the definition, methodology and appropriateness of each of these supplemental metrics. As a result, metrics are subject to removal and/or changes, and such changes could be material.

ย ย ๏ผˆUnaudited)ย 
(Dollars in thousands)ย Q4'23ย ย Q1'24ย ย Q2'24ย ย Q3'24ย ย Q4'24ย ย Q1'25ย ย Q2'25ย ย Q3'25ย 
Customer metricsย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
IDI - billable customers(1)ย ย 7,875ย ย ย 8,241ย ย ย 8,477ย ย ย 8,743ย ย ย 8,926ย ย ย 9,241ย ย ย 9,549ย ย ย 9,853ย 
FOREWARN - users(2)ย ย 185,380ย ย ย 236,639ย ย ย 263,876ย ย ย 284,967ย ย ย 303,418ย ย ย 325,336ย ย ย 346,671ย ย ย 372,209ย 
Revenue metricsย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Contractual revenue %(3)ย ย 82%ย ย 78%ย ย 74%ย ย 77%ย ย 77%ย ย 74%ย ย 77%ย ย 75%
Gross revenue retention %(4)ย ย 92%ย ย 93%ย ย 94%ย ย 94%ย ย 96%ย ย 96%ย ย 97%ย ย 96%
Other metricsย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย 
Employees - sales and marketingย 71ย ย 76ย ย 86ย ย 93ย ย 95ย ย 90ย ย 92ย ย 105ย 
Employees - supportย 9ย ย 10ย ย 10ย ย 11ย ย 11ย ย 11ย ย 11ย ย 11ย 
Employees - infrastructureย 27ย ย 29ย ย 27ย ย 29ย ย 28ย ย 29ย ย 29ย ย 32ย 
Employees - engineeringย 51ย ย 51ย ย 56ย ย 58ย ย 57ย ย 62ย ย 63ย ย 66ย 
Employees - administrationย 25ย ย 25ย ย 25ย ย 26ย ย 25ย ย 24ย ย 28ย ย 28ย 

(1)ย ย ย We define a billable customer of IDI as a single entity that generated revenue in the last three months of the period. Billable customers are typically corporate organizations. In most cases, corporate organizations will have multiple users and/or departments purchasing our solutions, however, we count the entire organization as a discrete customer.

(2)ย ย ย We define a user of FOREWARN as a unique person that has a subscription to use the FOREWARN service as of the last day of the period. A unique person can only have one user account.

(3)ย ย ย Contractual revenue % represents revenue generated from customers pursuant to pricing contracts containing a monthly fee and any additional overage divided by total revenue. Pricing contracts are generally annual contracts or longer, with auto renewal.

(4)ย ย ย Gross revenue retention is defined as the revenue retained from existing customers, net of reinstated revenue, and excluding expansion revenue. Revenue is measured once a customer has generated revenue for six consecutive months. Revenue is considered lost when all revenue from a customer ceases for three consecutive months; revenue generated by a customer after the three-month loss period is defined as reinstated revenue. Gross revenue retention percentage is calculated on a trailing twelve-month basis. The numerator of which is revenue lost during the period due to attrition, net of reinstated revenue, and the denominator of which is total revenue based on an average of total revenue at the beginning of each month during the period, with the quotient subtracted from one. Our gross revenue retention calculation excludes revenue from idiVERIFIED, which is purely transactional and currently represents less than 3% of total revenue.


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