ServiceTitan Announces Fiscal First Quarter Financial Results

LOS ANGELES, June 05, 2025 (GLOBE NEWSWIRE) -- ServiceTitan (NASDAQ: TTAN), the software platform that powers the trades, today announced financial results for the fiscal first quarter ended April 30, 2025.

โ€œI am humbled by the way that our team, in partnership with our customers, performed this quarter,โ€ said Ara Mahdessian, Co-Founder and CEO. โ€œThe quality and breadth of execution underscore our opportunity to transform the lives of every hardworking contractor in the trades.โ€

โ€œThe ROI we deliver to our customers continues to be our greatest advantage,โ€ said Vahe Kuzoyan, Co-Founder and President, โ€œWe're building a series of stacking S-curves to put ourselves in a position to deliver transformative customer outcomes, and each of our four primary areas of focus this year are off to a strong start.โ€

Fiscal First Quarter 2026 Financial and Operational Highlights:

ย ย Fiscal First Quarter 2026ย ย Fiscal First Quarter 2025ย 
ย ย (in millions, except percentages and GTV)ย 
Gross transaction volume ("GTV") (in billions)ย $17.7ย ย $14.5ย 
YOY GTV growthย ย 22%ย ย 23%
ย ย ย ย ย ย ย 
Total revenueย $215.7ย ย $170.3ย 
YOY revenue growthย ย 27%ย ย 25%
Platform revenueย $208.0ย ย $163.2ย 
YOY platform revenue growthย ย 27%ย ย 27%
ย ย ย ย ย ย ย 
GAAP loss from operationsย $(49.5)ย $(53.4)
Non-GAAP income from operations (1)ย $16.2ย ย $3.3ย 
Non-GAAP operating margin (1)ย ย 7.5%ย ย 1.9%
ย ย ย ย ย ย ย 
Net cash used in operating activitiesย $(14.6)ย $(19.2)
Non-GAAP free cash flow (1)ย $(22.3)ย $(24.6)
ย ย ย ย ย ย ย 
Net dollar retentionย > 110%ย ย > 110%ย 

_________________________
(1)This press release uses non-GAAP financial measures that adjust GAAP financial measures for the impact of various items. See the section titled โ€œNon-GAAP Financial Measuresโ€ and the tables entitled โ€œGAAP to Non-GAAP Reconciliationโ€ below for additional information.


Fiscal Second Quarter and Fiscal Year 2026 Financial Outlook:

For the second quarter of fiscal 2026 and for the full fiscal year 2026, the Company currently expects:

ย ย Fiscal Second Quarter 2026ย Full Fiscal Year 2026
ย ย (in millions)
Total revenueย $228 - $230ย $910 - $920
Non-GAAP income from operations(2)ย $17 - $18ย $54 - $59

_________________________
(2) ServiceTitan is not able, at this time, to provide an outlook for GAAP loss from operations or a reconciliation of expected non-GAAP income from operations to GAAP income loss from operations for the second quarter of fiscal 2026 or for the full fiscal year 2026 because of the difficulty of estimating certain items excluded from non-GAAP income from operations that cannot be reasonably calculated or predicted without unreasonable efforts. For example, charges related to stock-based compensation expense require additional inputs, such as the number and value of awards granted, that are not currently ascertainable.


Conference Call Information:

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on Thursday, June 5, 2025. Online registration for this event conference call can be found here. The live webcast of the conference call can be accessed from ServiceTitanโ€™s investor relations website at http://investors.servicetitan.com.

Following completion of the events, a webcast replay will also be available at http://investors.servicetitan.com for 12 months.

About ServiceTitan
ServiceTitan is the software platform that powers trades businesses. The companyโ€™s cloud-based, end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running.

Forward Looking Statements
This press release contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as โ€œanticipate,โ€ โ€œbelieve,โ€ โ€œcontemplate,โ€ โ€œcontinue,โ€ โ€œcould,โ€ โ€œestimate,โ€ โ€œexpect,โ€ โ€œintend,โ€ โ€œmay,โ€ โ€œplan,โ€ โ€œpotentialโ€ โ€œpredict,โ€ โ€œproject,โ€ โ€œshould,โ€ โ€œtarget,โ€ or โ€œwill,โ€ or the negative of these words or other similar terms or expressions that concern ServiceTitanโ€™s expectations, strategy, plans or intentions. Forward-looking statements in this release include, but are not limited to, statements regarding ServiceTitanโ€™s financial outlook for total revenue and non-GAAP income from operations for the second quarter of fiscal year 2026 ending July 31, 2025 and the full fiscal year ending January 31, 2026. ServiceTitanโ€™s expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including those more fully described under the caption โ€œRisk Factorsโ€ in our Annual Report on Form 10-K for fiscal 2025 as filed with the SEC on April 2, 2025, which should be read in conjunction with this press release and the financial results included herein. Additional information will be set forth in our Quarterly Report on Form 10-Q for the fiscal first 2026 quarter ended April 30, 2025. The forward-looking statements in this release are based on information available to ServiceTitan as of the date hereof, and ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.

Press Contact
Max Wertheimer
ServiceTitan, Inc.
press@servicetitan.com

Investor Contact
Jason Rechel
ServiceTitan, Inc.
investors@servicetitan.com

ยฉ 2025 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).


ย 
ServiceTitan, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except share and per share data)
(unaudited)
ย 
ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
Revenue:ย ย ย ย ย ย 
Platformย $207,982ย ย $163,225ย 
Professional services and otherย ย 7,710ย ย ย 7,103ย 
Total revenueย ย 215,692ย ย ย 170,328ย 
Cost of revenue:ย ย ย ย ย ย 
Platformย ย 50,037ย ย ย 47,757ย 
Professional services and otherย ย 17,259ย ย ย 16,591ย 
Total cost of revenueย ย 67,296ย ย ย 64,348ย 
Gross profitย ย 148,396ย ย ย 105,980ย 
Operating expenses:ย ย ย ย ย ย 
Sales and marketingย ย 69,223ย ย ย 57,601ย 
Research and developmentย ย 69,140ย ย ย 58,613ย 
General and administrativeย ย 59,569ย ย ย 43,194ย 
Total operating expensesย ย 197,932ย ย ย 159,408ย 
Loss from operationsย ย (49,536)ย ย (53,428)
Other income (expense), netย ย ย ย ย ย 
Interest expenseย ย (2,035)ย ย (4,128)
Interest incomeย ย 4,940ย ย ย 1,696ย 
Other income, netย ย 501ย ย ย 227ย 
Total other income (expense), netย ย 3,406ย ย ย (2,205)
Loss before income taxesย ย (46,130)ย ย (55,633)
Provision for income taxesย ย 234ย ย ย 406ย 
Net lossย ย (46,364)ย ย (56,039)
Adjustments to net loss attributable to common stockholdersย ย โ€”ย ย ย (12,987)
Net loss attributable to common stockholdersย $(46,364)ย $(69,026)
Net loss per share, basic and dilutedย $(0.51)ย $(2.02)
Weighted-average shares used in computing net lossย per share, basic and dilutedย ย 90,334,442ย ย ย 34,175,068ย 
ย ย ย ย ย ย ย 
ย ย ย ย ย ย ย 
Disaggregated Revenueย ย ย ย ย ย 
ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
Subscriptionย $162,717ย ย $126,034ย 
Usageย ย 45,265ย ย ย 37,191ย 
Platform revenueย ย 207,982ย ย ย 163,225ย 
Professional services and otherย ย 7,710ย ย ย 7,103ย 
Total revenueย $215,692ย ย $170,328ย 


ย 
ServiceTitan, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except share and per share data)
(unaudited)
ย 
ย ย As ofย 
ย ย April 30,ย ย Januaryย 31,ย 
ย ย 2025ย ย 2025ย 
Assetsย ย ย ย ย ย 
Current assets:ย ย ย ย ย ย 
Cash and cash equivalentsย $420,265ย ย $441,802ย 
Restricted cashย ย 210ย ย ย 711ย 
Accounts receivable, net of allowance of $7,095 and $4,698 as of April 30, 2025 andย Januaryย 31, 2025, respectivelyย ย 46,016ย ย ย 44,469ย 
Deferred contract costs, currentย ย 12,495ย ย ย 11,554ย 
Contract assetsย ย 47,267ย ย ย 45,926ย 
Prepaid expensesย ย 23,548ย ย ย 24,791ย 
Other current assetsย ย 3,172ย ย ย 3,513ย 
Total current assetsย ย 552,973ย ย ย 572,766ย 
Restricted cash, noncurrentย ย 417ย ย ย 333ย 
Deferred contract costs, noncurrentย ย 12,069ย ย ย 10,608ย 
Property and equipment, netย ย 48,203ย ย ย 56,667ย 
Operating lease right-of-use assetsย ย 20,266ย ย ย 24,025ย 
Internal-use software, netย ย 36,590ย ย ย 35,775ย 
Intangible assets, netย ย 203,570ย ย ย 214,952ย 
Goodwillย ย 845,836ย ย ย 845,836ย 
Other assetsย ย 7,472ย ย ย 7,686ย 
Total assetsย $1,727,396ย ย $1,768,648ย 
Liabilities and Stockholders' Equityย ย ย ย ย ย 
Current liabilities:ย ย ย ย ย ย 
Accounts payable and other accrued expensesย $44,040ย ย $40,182ย 
Accrued personnel related expensesย ย 37,970ย ย ย 80,160ย 
Deferred revenue, currentย ย 16,374ย ย ย 16,803ย 
Operating lease liabilities, currentย ย 12,387ย ย ย 12,996ย 
Short-term debtย ย 1,073ย ย ย 1,073ย 
Other current liabilitiesย ย 2,990ย ย ย 1,902ย 
Total current liabilitiesย ย 114,834ย ย ย 153,116ย 
Operating lease liabilities, noncurrentย ย 44,297ย ย ย 47,327ย 
Long-term debt, netย ย 103,866ย ย ย 104,014ย 
Other noncurrent liabilitiesย ย 10,470ย ย ย 9,607ย 
Total liabilitiesย ย 273,467ย ย ย 314,064ย 
Commitments and contingenciesย ย ย ย ย ย 
ย ย ย ย ย ย ย 
Stockholders' Equityย ย ย ย ย ย 
Preferred stock, par value $0.001, 100,000,000 shares authorized as of April 30, 2025ย and January 31, 2025. 0 shares issued and outstanding as of April 30, 2025 andย January 31, 2025ย ย -ย ย ย -ย 
Class A common stock, par value $0.001, 1,000,000,000 shares authorized as ofย April 30, 2025 and January 31, 2025. 77,236,670 shares and 76,644,240 shares issued and outstanding as of April 30, 2025 and January 31, 2025, respectivelyย ย 78ย ย ย 77ย 
Class B common stock, par value $0.001, 100,000,000 shares authorized as of April 30, 2025 and January 31, 2025. 13,404,097 shares issued and outstanding as of April 30, 2025 and January 31, 2025ย ย 13ย ย ย 13ย 
Class C common stock, par value $0.001, 100,000,000 shares authorized as ofย April 30, 2025 and January 31, 2025. 0 sharesย issued and outstanding as of April 30, 2025 and January 31, 2025ย ย -ย ย ย -ย 
Additional paid-in capitalย ย 2,605,932ย ย ย 2,560,224ย 
Accumulated deficitย ย (1,152,094)ย ย (1,105,730)
Total stockholders' equityย ย 1,453,929ย ย ย 1,454,584ย 
Total liabilities and stockholders' equityย $1,727,396ย ย $1,768,648ย 


ย 
ServiceTitan, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
ย 
ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
Cash flows provided by (used in) operating activitiesย ย ย ย ย ย 
Net lossย $(46,364)ย $(56,039)
Adjustments to reconcile net loss to net cash used in operating
activities
ย ย ย ย ย ย 
Depreciation and amortization expenseย ย 19,955ย ย ย 19,731ย 
Amortization of deferred contract costsย ย 3,336ย ย ย 2,587ย 
Noncash operating lease expenseย ย 1,352ย ย ย 1,772ย 
Stock-based compensation expenseย ย 43,749ย ย ย 19,939ย 
Loss on impairment and disposal of assetsย ย 8,060ย ย ย 20,131ย 
Change in valuation of contingent considerationย ย โ€”ย ย ย (30)
Deferred income taxesย ย 646ย ย ย 738ย 
Amortization of debt issuance costsย ย 120ย ย ย 58ย 
Provision for credit lossesย ย 3,723ย ย ย 723ย 
Changes in operating assets and liabilities, net of effect of business acquisition:ย ย ย ย ย ย 
Accounts receivableย ย (5,270)ย ย (4,561)
Prepaid expenses and other current assetsย ย 1,671ย ย ย 1,924ย 
Deferred contract costsย ย (5,739)ย ย (2,147)
Contract assetsย ย (1,341)ย ย (1,071)
Other assetsย ย 508ย ย ย 280ย 
Accounts payable and other accrued expensesย ย 4,001ย ย ย 4,336ย 
Accrued personnel related expensesย ย (40,632)ย ย (27,213)
Operating lease liabilitiesย ย (3,153)ย ย (1,045)
Other liabilitiesย ย 1,237ย ย ย 895ย 
Deferred revenueย ย (429)ย ย (232)
Net cash used in operating activitiesย ย (14,570)ย ย (19,224)
Cash flows used in investing activitiesย ย ย ย ย ย 
Capitalized internal-use softwareย ย (6,472)ย ย (4,785)
Purchase of property and equipmentย ย (1,292)ย ย (628)
Acquisition of business, net of cash acquiredย ย โ€”ย ย ย (1,184)
Net cash used in investing activitiesย ย (7,764)ย ย (6,597)
Cash flows provided by (used in) financing activitiesย ย ย ย ย ย 
Payment of contingent considerationย ย โ€”ย ย ย (165)
Proceeds from exercise of stock optionsย ย 1,181ย ย ย 1,440ย 
Payment of debt arrangementsย ย (268)ย ย (450)
Payment of deferred initial public offering costsย ย (533)ย ย (627)
Shares repurchased for tax withholding for the settlement of restricted stock unitsย ย โ€”ย ย ย (5,306)
Net cash provided by (used in) financing activitiesย ย 380ย ย ย (5,108)
Net decrease in cash, cash equivalents, and restricted cashย ย (21,954)ย ย (30,929)
Cash, cash equivalents, and restricted cashย ย ย ย ย ย 
Beginning of periodย ย 442,846ย ย ย 148,863ย 
End of periodย $420,892ย ย $117,934ย 


Statement Regarding Use of Non-GAAP Financial Measures
In addition to our results prepared in accordance with GAAP, we believe non-GAAP gross profit and non-GAAP gross margin, in total and for platform, and professional services and other, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income, and non-GAAP earnings per share ("EPS") are useful in evaluating our operating performance.

These measures, however, have certain limitations in that they reflect the exercise of judgment by our management about which expenses are excluded or included and do not include the impact of certain expenses that are reflected in our consolidated statement of operations that are necessary to run our business. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, our financial results determined in accordance with GAAP. We caution investors that amounts presented in accordance with our definition of non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income, and non-GAAP EPS may not be comparable to similar measures disclosed by other companies because not all companies and analysts calculate these measures in the same manner.

For the reasons set forth below, we believe that excluding the following items provides information that is helpful in understanding our operating results, evaluating our future prospects, comparing our financial results across accounting periods, and comparing our financial results to our peers, many of which provide similar non-GAAP financial measures.

  • Stock-based compensation expense and related employer payroll taxes. We exclude stock-based compensation expense, including the performance-based RSUโ€™s granted to our Co-Founders, and related employer payroll taxes to allow investors to make more meaningful comparisons of our performance between periods and to facilitate a comparison of our performance to those of other peer companies. Stock-based compensation may vary between periods due to various factors unrelated to our core performance, including as a result of the assumptions used in the valuation methodologies, timing and amount of grants and other factors. We exclude employer payroll taxes because the amounts vary based on timing and settlement or vesting of awards unrelated to our core operating performance. Moreover, stock-based compensation expense is a non-cash expense that we exclude from our internal management reporting processes and when assessing our actual performance, budgeting, planning, and forecasting future periods.
  • Amortization of acquired intangible assets. We incur amortization expense for acquired intangible assets in connection with acquisitions of certain businesses and technologies. Amortization of acquired intangible assets is a non-cash expense that is significantly affected by the timing and size of acquisitions, and the inherent subjective nature of purchase price allocations. Because these costs have already been incurred, we exclude the amortization expense from our internal management reporting processes. We exclude these charges when assessing our actual performance and when budgeting, planning, and forecasting future periods. Investors should note that the use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well.
  • Restructuring charges. To better align our strategic priorities with our investments, we implemented workforce reductions in fiscal 2025. In connection with these reductions, we incurred employee-related expenses including severance and other termination benefits. We excluded these charges when assessing our actual performance and when budgeting, planning and forecasting future periods.
  • Loss on operating lease assets. We have incurred impairments on certain right-of-use assets and other long-lived assets. We believe that it is useful to exclude these charges when assessing the level of various operating expenses and resource allocations when budgeting, planning and forecasting future periods. In addition, we believe excluding such costs enhances the comparability between periods.
  • Acquisition-related items. We have incurred costs related to acquisitions, including legal, third-party valuation and due diligence, insurance costs, and one-time retention bonuses for employees of acquired companies. In addition, we periodically record the change to the fair value of contingent consideration related to past acquisitions. We exclude these items when assessing our actual performance and when budgeting, planning and forecasting future periods. We believe excluding these items allows investors to make meaningful comparisons between our core operating results and those of other peer companies.

Non-GAAP EPS
We define non-GAAP basic EPS as non-GAAP net income divided by weighted-average shares outstanding used in computing net loss per share attributable to common stockholders, basic. We define non-GAAP diluted EPS as non-GAAP net income divided by weighted-average shares outstanding giving effect to the weighted average of all potentially dilutive common stock equivalents outstanding for the period including options to purchase common stock, restricted stock units, and acquisition indemnity shares withheld. The dilutive effect of outstanding awards is reflected in non-GAAP diluted earnings per share by application of the treasury method.

Free Cash Flow
We define free cash flow as net cash provided by (used in) operating activities less cash used for investing activities for capitalized internal use software and less cash paid for purchases of, and deposits for, property and equipment. We believe that free cash flow is a meaningful indicator of our sources of liquidity and capital requirements that provides information to management and investors in evaluating the cash flow trends of our business. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. Free cash flow has limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Other companies may calculate free cash flow or similarly titled non-GAAP measures differently, which could reduce the usefulness of free cash flow as a tool for comparison. In addition, free cash flow does not reflect mandatory debt service and other non-discretionary expenditures that are required to be made under contractual commitments and does not represent the total increase or decrease in our cash balance for any given period.

ServiceTitan, Inc.
GAAP to Non-GAAP Reconciliations
(unaudited)

Non-GAAP Gross Profit and Non-GAAP Gross Margin

ย ย Platformย ย Professional
Services and Other
ย ย Totalย 
ย ย Three Months Ended
April 30,
ย ย Three Months Ended
April 30,
ย ย Three Months Ended
April 30,
ย 
ย ย 2025ย ย 2024ย ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
GAAP gross profitย $157,945ย ย $115,468ย ย $(9,549)ย $(9,488)ย $148,396ย ย $105,980ย 
Stock-based compensation expenseย and related employer payroll taxesย ย 1,398ย ย ย 1,142ย ย ย 1,384ย ย ย 869ย ย ย 2,782ย ย ย 2,011ย 
Amortization of acquired intangibleย assetsย ย 5,533ย ย ย 5,303ย ย ย 334ย ย ย 784ย ย ย 5,867ย ย ย 6,087ย 
Restructuring chargesย ย โ€”ย ย ย 386ย ย ย โ€”ย ย ย 129ย ย ย โ€”ย ย ย 515ย 
Loss on operating lease assetsย ย 960ย ย ย 2,828ย ย ย 751ย ย ย 1,318ย ย ย 1,711ย ย ย 4,146ย 
Non-GAAP gross profitย $165,836ย ย $125,127ย ย $(7,080)ย $(6,388)ย $158,756ย ย $118,739ย 


ย ย Platformย ย Professional
Services and Other
ย ย Totalย 
ย ย Three Months Ended
April 30,
ย ย Three Months Ended
April 30,
ย ย Three Months Ended
April 30,
ย 
ย ย 2025ย ย 2024ย ย 2025ย ย 2024ย ย 2025ย ย 2024ย 
GAAP gross marginย ย 75.9%ย ย 70.7%ย ย (123.9)%ย ย (133.6)%ย ย 68.8%ย ย 62.2%
Stock-based compensation expenseย and related employer payroll taxesย ย 0.7%ย ย 0.7%ย ย 18.0%ย ย 12.2%ย ย 1.3%ย ย 1.2%
Amortization of acquired intangibleย assetsย ย 2.7%ย ย 3.2%ย ย 4.3%ย ย 11.0%ย ย 2.7%ย ย 3.6%
Restructuring chargesย ย 0.0%ย ย 0.2%ย ย 0.0%ย ย 1.8%ย ย 0.0%ย ย 0.3%
Loss on operating lease assetsย ย 0.5%ย ย 1.7%ย ย 9.7%ย ย 18.6%ย ย 0.8%ย ย 2.4%
Non-GAAP gross margin*ย ย 79.7%ย ย 76.7%ย ย (91.8)%ย ย (89.9)%ย ย 73.6%ย ย 69.7%

* Totals may not foot due to rounding.


Non-GAAP Sales and Marketing Expense

ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
GAAP sales and marketing expenseย $69,223ย ย $57,601ย 
Stock-based compensation expenseย and related employer payroll taxesย ย (5,568)ย ย (3,575)
Amortization of acquired intangible assetsย ย (5,515)ย ย (5,450)
Restructuring chargesย ย โ€”ย ย ย (292)
Loss on operating lease assetsย ย (1,765)ย ย (3,649)
Non-GAAP sales and marketing expenseย $56,375ย ย $44,635ย 


Non-GAAP Research and Development Expense

ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
GAAP research and development expenseย $69,140ย ย $58,613ย 
Stock-based compensation expenseย and related employer payroll taxesย ย (12,263)ย ย (7,758)
Restructuring chargesย ย โ€”ย ย ย (991)
Loss on operating lease assetsย ย (1,679)ย ย (3,478)
Non-GAAP research and development expenseย $55,198ย ย $46,386ย 


Non-GAAP General and Administrative Expense

ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
GAAP general and administrative expenseย $59,569ย ย $43,194ย 
Stock-based compensation expenseย and related employer payroll taxesย ย (12,647)ย ย (7,228)
Stock-based compensation expense -ย Co-Founders performance based RSUsย ย (13,071)ย ย โ€”ย 
Acquisition-related itemsย ย โ€”ย ย ย (2,054)
Restructuring chargesย ย โ€”ย ย ย (698)
Loss on operating lease assetsย ย (2,877)ย ย (8,808)
Non-GAAP general and administrative expenseย $30,974ย ย $24,406ย 


Non-GAAP Income from Operations and Non-GAAP Operating Margin

ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
GAAP loss from operationsย $(49,536)ย $(53,428)
Stock-based compensation expense andย related employer payroll taxesย ย 33,260ย ย ย 20,572ย 
Stock-based compensation expense -ย Co-Founders performance based RSUsย ย 13,071ย ย ย โ€”ย 
Amortization of acquired intangible assetsย ย 11,382ย ย ย 11,537ย 
Restructuring chargesย ย โ€”ย ย ย 2,496ย 
Acquisition-related itemsย ย โ€”ย ย ย 2,054ย 
Loss on operating lease assetsย ย 8,032ย ย ย 20,081ย 
Non-GAAP income from operationsย $16,209ย ย $3,312ย 


ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
GAAP operating marginย ย (23.0)%ย ย (31.4)%
Stock-based compensation expense andย related employer payroll taxesย ย 15.4%ย ย 12.1%
Stock-based compensation expense -ย Co-Founders performance based RSUsย ย 6.1%ย ย 0.0%
Amortization of acquired intangible assetsย ย 5.3%ย ย 6.8%
Restructuring chargesย ย 0.0%ย ย 1.5%
Acquisition-related itemsย ย 0.0%ย ย 1.2%
Loss on operating lease assetsย ย 3.7%ย ย 11.8%
Non-GAAP operating margin*ย ย 7.5%ย ย 1.9%

* Totals may not foot due to rounding.


Non-GAAP Net Income

ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
GAAP net lossย $(46,364)ย $(56,039)
Stock-based compensation expense andย related employer payroll taxesย ย 33,260ย ย ย 20,572ย 
Stock-based compensation expense -ย Co-Founders performance based RSUsย ย 13,071ย ย ย โ€”ย 
Amortization of acquired intangible assetsย ย 11,382ย ย ย 11,537ย 
Restructuring chargesย ย โ€”ย ย ย 2,496ย 
Acquisition-related itemsย ย โ€”ย ย ย 2,054ย 
Loss on operating lease assetsย ย 8,032ย ย ย 20,081ย 
Income tax effects related to the above adjustments(3)ย ย (1,484)ย ย (489)
Non-GAAP net incomeย $17,897ย ย $212ย 
ย ย ย ย ย ย ย 

(3) This amount represents adjustments for the current and deferred income tax effects on non-GAAP net income for the impact of the non-GAAP adjustments above.


Non-GAAP EPS

ย ย Three Months Ended April 30, 2025 (4)ย 
ย ย (in thousands, expect share and per share amounts)ย 
Numeratorย ย ย 
Non-GAAP net incomeย $17,897ย 
ย ย ย ย 
Denominatorย ย ย 
Weighted-average shares used in computing net loss per share attributable to common stockholders, basicย ย 90,334,442ย 
Effect of dilutive securities: Stock-based awardsย ย 7,893,378ย 
Weighted-average shares used in computing non-GAAP net income per share attributable to common stockholders, dilutedย ย 98,227,820ย 
ย ย ย ย 
GAAP net loss per share, basic and dilutedย $(0.51)
Non-GAAP net income per share, basicย $0.20ย 
Non-GAAP net income per share, dilutedย $0.18ย 
ย ย ย ย ย 

(4) ServiceTitan has not provided prior year non-GAAP EPS for the comparative three month period ended April 30, 2024 because it does not believe such disclosure would provide meaningful supplemental information regarding an EPS trend due to the redeemable convertible preferred stock that was outstanding prior to our IPO.


Free Cash Flow

ย ย Three Months Ended April 30,ย 
ย ย 2025ย ย 2024ย 
ย ย (in thousands)ย 
Net cash used in operating activitiesย $(14,570)ย $(19,224)
Capitalized internal-use softwareย ย (6,472)ย ย (4,785)
Purchase of property and equipmentย ย (1,292)ย ย (628)
Non-GAAP free cash flowย $(22,334)ย $(24,637)

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