Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Gartner Research has recognized Pega as a Leader in the Magic Quadrant for Enterprise Low-Code Application Platforms (LCAPs) (1). Gartner reviewed 13 low-code application platforms based on the evaluation criteria of for their Completeness of Vision and Ability to Execute.

In its evaluation of enterprise LCAPs, Gartner indicates the growing importance of these technologies: “By 2028, 60% of software development organizations will use enterprise LCAPs as their main internal developer platform, up from 10% in 2024…By 2029, enterprise LCAPs will be used for mission-critical application development in 80% of businesses globally, up from 15% in 2024.” The report continues to explain that “Enterprise LCAPs provide the foundation for developing a wide range of application types and application components, including complex front ends, business process automation and distributed data sources.”

The Magic Quadrant evaluated Pega for its Pega Infinity^TM suite of core solutions. Pega Infinity empowers organizations with AI-powered decisioning and workflow automation, along with a low-code environment that helps reduce complexity for accelerated deployments, faster iteration, and greater customer and employee satisfaction. Included in this evaluation is Pega GenAI Blueprint^TM, Pega’s app design-as-a-service tool that empowers organizations to reimagine their mission-critical workflows, enabling users to go from app idea to functional app design exponentially faster and more completely than any other workflow design tool.

This report is among Pega's recent independent analyst recognition for its enterprise AI and workflow automation capabilities. Pega recently scored highest in B2B, B2C, and Indirect/relationship Sales Use Cases in the Gartner Critical Capabilities report for Sales Force Automation (2). Pega was also named a Leader in The Forrester Wave^TM: Customer Service Solutions, Q1 2024 (3) and in The Forrester Wave™: Real-Time Interaction Management (RTIM), Q1 2024 report (4). For more background on these and other analyst reports, visit www.pega.com/analyst-reports.

Quotes & Commentary:

“While an important part of any enterprise platform, low code is no longer enough for leading organizations to truly innovate – they require rich platforms that combine the power of AI and automation to increase user productivity and help brands go to market faster than ever before,” said Kerim Akgonul, chief product officer, Pega. “We believe this recognition by Gartner further supports how Pega is leading the industry by combining some of the richest gen AI capabilities with intuitive application development tools so clients can innovate faster, scale quickly, and increase employee productivity for the ultimate benefit of their customers.”

Supporting Resources:

• Report download: Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
• Solution background: Pega Infinity
• Video: Pega Infinity overview  

1. Gartner, Inc., “Magic Quadrant for Enterprise Low-Code Application Platforms,” by Oleksandr Matviskyy, Kyle Davis, and Akash Jain, October 16, 2024
2. Gartner, Inc., ”Critical Capabilities for Sales Force Automation Platforms,” by Guy Wood, Adnan Zijadic, Steve Rietberg, and Varun Agarwal, August 26, 2024
3. Forrester Research, “The Forrester Wave: Customer Service Solutions, Q1 2024” by Kate Leggett, March 6, 2024
4. Forrester Research, “The Forrester Wave: Real-Time Interaction Management, Q1 2024” by Rusty Warner, February 26, 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Pegasystems

Pega provides a powerful platform that empowers the world’s leading organizations to unlock business-transforming outcomes with real-time optimization. Clients use our enterprise AI decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow. For more information on how Pega empowers its clients to Build for Change®, visit www.pega.com.

All trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241024034456/en/