Foundational AI-powered intelligence layer added across SmartRent platform, streamlining data access and expediting property insights

SmartRent, Inc. (NYSE: SMRT) (“SmartRent” or the “Company”), the leading provider of smart communities solutions and smart operations solutions for the rental housing industry, today announced the continued evolution of its platform with the introduction an AI-powered intelligence layer and enhanced energy management tools designed to empower operators to make informed decisions to reduce utility waste, cut costs and support ESG goals.

These innovations mark a new chapter for SmartRent, one that moves beyond automation to intelligence, making it easier to access and interpret data and allowing operators to act on it in real time.

While others may provide a piece of the puzzle, SmartRent’s end-to-end property operations platform, designed specifically for rental housing, delivers the full picture — connected hardware, digital workflows and built-in intelligence. It automates tasks for owners, operators and site teams to facilitate the reduction of operating costs and elevates the resident experience in a single, integrated system.

Intuitive Insights: Conversational AI Delivers Property Data

SMRT IQ is the newest advancement in the continually evolving platform. Powered by live device data, SMRT IQ helps teams unlock portfolio-wide insights from connected hardware to make smarter, faster decisions across operations.

While the data has always been available, SMRT IQ removes the friction of manual reporting and replaces it with immediate intelligence that anyone can access without analytics training. It introduces a conversational AI layer that can transform property-level device data and operational metrics into instant property insights. Using natural language input, SMRT IQ users ask a question and receive a real-time answer powered by live data from connected smart devices. Teams can use prompts like:

• Which of my properties have the worst HVAC efficiency?
• Which units exceed the community’s average HVAC use by more than 50%?
• Which amenity spaces draw the most energy through HVAC use?

“SMRT IQ marks a significant milestone in SmartRent’s evolution. It delivers constant, real-time IoT-device level data and visibility into all aspects of property performance, enabling the decision-making process with insights that just weren’t possible before,” said Isaiah DeRose-Wilson, Chief Technology Officer at SmartRent. “By combining that data with conversational AI, we’re helping teams make smarter decisions faster and act with confidence at scale. It’s further connecting teams to their communities, saving them time and improving business agility across the board.”

Smarter Energy Management: HVAC & Utility Optimization

In addition to launching SMRT IQ, SmartRent is expanding its platform with enhanced energy management tools designed to help operators reduce energy waste, cut utility costs and extend HVAC system life.

Unlike traditional energy tools which utilize static reports or estimates, SmartRent energy management is powered by real-time thermostat and device data, which can help identify energy waste during extreme weather events, enabling operators to reduce energy consumption to lower utility bills. It is also retrofit-friendly for legacy HVAC systems, offering greater visibility into HVAC asset health and performance to enable portfolio-wide benchmarking to support ESG reporting and sustainability goals. Teams are now armed with the data to make smarter energy decisions without adopting new systems or undergoing extra training.

Key features include:

• Energy dashboards that spotlight inefficient performance
• Smart setpoint automation and temperature guardrails
• Live alerts for runtime anomalies and temperature extremes
• Granular drilldowns at the unit, building, or portfolio level

“What sets SmartRent apart is our direct connection to real-world device data,” said DeRose-Wilson. “Our system collects live data from thermostats, leak sensors, locks, and more — giving operators a clear view of what is happening in their buildings and the ability to act, not just recording in workflows or delayed reports. That visibility is critical when managing HVAC performance, energy efficiency and ESG goals across an entire portfolio.”

Continued Innovation to Meet Evolving Industry Needs

SmartRent already connects millions of devices across locks, thermostats, sensors and workflows, delivering real-time visibility and operational control. Through innovations like SMRT IQ and energy management, SmartRent is fulfilling its commitment to best support its customers.

From smarter controls to smarter reporting driven by AI and action, SmartRent is helping multifamily thrive in a more energy-conscious world. Energy performance is not merely an environmental concern; it is now directly tied to risk, regulation and operational excellence.

Whether it’s optimizing capital plans, uncovering resident experience trends, or linking site-level activity to portfolio performance, SmartRent delivers clarity without complexity. With SMRT IQ making real-time insights instantly accessible and SmartRent’s unified platform enhancing day-to-day operations, property teams can drive smarter decisions across leasing, retention, maintenance and NOI growth.

The continued advancement of the SmartRent platform is a byproduct of the company’s recent $10 million investment in innovation, new features and functionality, allowing SmartRent to set the standard for property efficiency and performance in the rental housing industry.

About SmartRent

Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is a leading provider of smart communities solutions and smart operations solutions to the rental housing industry. SmartRent’s end-to-end enterprise ecosystem powers smarter living and working in rental housing by automating operations, protecting assets, reducing energy consumption, enhancing the resident experience and more. The Company’s differentiators - purpose-built software and hardware, and end-to-end implementation and support - create an exceptional experience, with 15 of the top 20 multifamily operators and millions of users leveraging SMRT solutions daily. For more information, please visit smartrent.com.

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“SMRT IQ marks a significant milestone in SmartRent’s evolution. It delivers constant, real-time IoT-device level data and visibility into all aspects of property performance,” said Isaiah DeRose-Wilson, Chief Technology Officer at SmartRent.