ETFOptimize | High-performance ETF-based Investment Strategies

Quantitative strategies, Wall Street-caliber research, and insightful market analysis since 1998.


ETFOptimize | HOME
Close Window

Startek® Global Capabilities Recognized by Everest Group

Startek® (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has been recognized by Everest Group amongst 14 providers with the capabilities necessary to effectively support global CX delivery.

Enterprises with operations across multiple regions increasingly seek out global CX solutions providers that can meet their distinct needs; specifically those that are able to provide CX strategy support, talent management and digital CX solutions for a global audience. Everest Group assessed 42 service providers and identified just 14 with the capabilities required to deliver against the differentiated needs of global enterprises.

“Startek is one of the leading global CXM providers that supports clients with its 40,000 strong workforce spread globally. With its operational and delivery presence in the Americas, EMEA, and APAC, as well as its capability to serve clients globally in multiple languages, it is well positioned to act as a strategic partner to global enterprises,” said Sharang Sharma, Practice Director, Everest Group. “Further, it has a strong technical stack of solutions, including intelligent business process management, workforce engagement, CCaaS and BPaaS, to cater to clients' digital CX needs.”

Everest Group identified providers based on their operational presence and maturity across the Americas, EMEA and APAC as well as their capability to serve customers globally in multiple languages. Everest Group has shared their findings in a report titled ‘Catering to Global Customer Experience Management (CXM) Requirements: What It Means to Be a Truly Global Service Provider.’

“Being identified by Everest Group as one of the small groups of CX solutions providers capable of serving the needs of global clients demonstrates our commitment to delivering world-class CX on behalf of leading brands,” said Bharat Rao, Global CEO, Startek. “Operating in 13 countries and in more than 35 languages, this recognition belongs to our entire team.”

Read more about the Everest Group analysis of Startek at http://www.startek.com/everest-global-CXM-report-2022.

About Startek®

Startek is a global provider of tech-enabled customer experience (CX) management solutions, digital transformation, and technology services to leading brands. Startek is committed to impacting clients’ business outcomes by enhancing customer experience and digital and AI enablement across all touchpoints and channels. Present in 13 countries, Startek has more than 43,000 CX experts servicing clients across a range of industries, including banking and financial services, insurance, technology, telecom, healthcare, travel and hospitality, e-commerce, consumer goods, retail, energy and utilities. To learn more, visit www.startek.com.

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.


 

IntelligentValue Home
Close Window

DISCLAIMER

All content herein is issued solely for informational purposes and is not to be construed as an offer to sell or the solicitation of an offer to buy, nor should it be interpreted as a recommendation to buy, hold or sell (short or otherwise) any security.  All opinions, analyses, and information included herein are based on sources believed to be reliable, but no representation or warranty of any kind, expressed or implied, is made including but not limited to any representation or warranty concerning accuracy, completeness, correctness, timeliness or appropriateness. We undertake no obligation to update such opinions, analysis or information. You should independently verify all information contained on this website. Some information is based on analysis of past performance or hypothetical performance results, which have inherent limitations. We make no representation that any particular equity or strategy will or is likely to achieve profits or losses similar to those shown. Shareholders, employees, writers, contractors, and affiliates associated with ETFOptimize.com may have ownership positions in the securities that are mentioned. If you are not sure if ETFs, algorithmic investing, or a particular investment is right for you, you are urged to consult with a Registered Investment Advisor (RIA). Neither this website nor anyone associated with producing its content are Registered Investment Advisors, and no attempt is made herein to substitute for personalized, professional investment advice. Neither ETFOptimize.com, Global Alpha Investments, Inc., nor its employees, service providers, associates, or affiliates are responsible for any investment losses you may incur as a result of using the information provided herein. Remember that past investment returns may not be indicative of future returns.

Copyright © 1998-2017 ETFOptimize.com, a publication of Optimized Investments, Inc. All rights reserved.