Magazine honors the best employers in Massachusetts

InvoiceCloud, a leading solution for digital bill payment services, has been named one of the 2024 Top Places to Work in Massachusetts in the 17th annual, employee-based survey from The Boston Globe.

Top Places to Work recognizes the most admired workplaces in the state voted on by the people who know them best—their employees. The survey measures employee opinions about their company’s direction, execution, connection, management, work, pay, benefits, and engagement.

InvoiceCloud was ranked No. 33 in the large workplaces category. The company has also been recognized on a national level, through Energage’s Top Workplaces USA and Culture Excellence Awards, for outstanding company culture in categories including technology, leadership, work-life flexibility, and compensation & benefits, among others.

“Our team is honored to be recognized by The Boston Globe as a Top Place to Work in Massachusetts this year,” said Kevin O’Brien, CEO of InvoiceCloud. “We are grateful for our employees whose contributions not only make InvoiceCloud a great place to work, but also drive the success of our customers and deliver meaningful business results. We look forward to expanding our teams here in Boston while leading industry change to make payments easier for everyone.”

InvoiceCloud provides leading digital payment solutions to some of the nation’s largest utility companies, municipal tax collectors, and insurance carriers including San Jose Water Company, the City of Clearwater, FL, EmPRO Insurance Company, Georgia Farm Bureau Mutual Insurance Company, and the City of Escondido, CA. Key to the company’s success is its easy-to-use digital payment and engagement platform with solutions that improve the customer experience and provide automatic enhancements to keep the technology up to date without the need for time-consuming upgrades. These solutions include mobile and text capabilities that help drive on-time payments and better customer satisfaction, self-service account management, and a sophisticated communications engine that can be customized for use case and industry. InvoiceCloud boasts a 97% customer retention rate (as of June 2024), a further testament to the company’s product leadership and customer-centric ethos.

“The best employers pay attention to the many ways work changes – and the many ways it stays the same – and figure out how to keep people engaged and motivated through it all,” said Katie Johnston, the Globe’s Top Places to Work editor.

InvoiceCloud’s 2024 achievement can be attributed to the input from more than 500 employees who responded to the survey asking for their anonymous feedback on InvoiceCloud as an employer.

To apply for an open position at InvoiceCloud, visit our careers page or contact the team at jobs@invoicecloud.com.

About InvoiceCloud

InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions. The company services more than 3,250 customers across the utility, government and insurance industries and is a leader in the electronic bill presentment and payment (EBPP) space. InvoiceCloud’s SaaS platform enables continuous enhancements to the customer experience resulting in higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.

About Boston Globe Media:

Boston Globe Media Partners, LLC is a locally owned, award-winning media company serving Boston and New England. The cornerstone of the brand is The Boston Globe, a 27-time Pulitzer Prize-winning news source and one of the most successful metro news organizations in the United States. The Globe is headquartered in Boston with regional bureaus in Washington, D.C., Rhode Island, and New Hampshire. The Globe has one of the highest daily print circulations among metro newspapers and more than 245,000 digital subscribers. As part of Boston Globe Media's growing portfolio of brands, the Globe hosts events that connect community members to its journalism and provides a range of digital and home-delivered advertising solutions that reach more consumers than any other New England media brand. Boston Globe Media's properties include The Boston Globe, Globe.com, Boston.com, STAT, The B-Side, Globe Publishing Services, Globe Events, Studio/B, and the weekday news program Boston Globe Today on NESN and online.

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