As companies navigate AI innovations, Zuora rapidly translates usage into new pricing models

Zuora, Inc., a leading monetization platform for modern business, today announced powerful new usage monetization capabilities, helping companies better align pricing with value as they navigate new AI technologies. The enhancements strengthen Zuora’s end-to-end solution that unifies quoting, billing, collections, payments, and revenue recognition.

Companies are racing to capture growth with usage-based pricing, yet 71% of SaaS finance leaders say they face challenges scaling these models. The rise of AI exacerbates this with dynamic usage patterns and unpredictable costs. As customers learn how to interact with and pay for AI-driven products, monetizing value in real time and usage visibility become even more important, but create greater complexity for finance teams.

Zuora’s usage monetization offering now includes:

• AI-Powered Consumption Insights: New analytics help predict churn, forecast growth, and benchmark performance by analyzing actual customer usage patterns across your customer base.
• Increased Customer Visibility: Give customers real-time insight into their consumption with configurable widgets including daily usage, current spend, and remaining balances.
• Billions of Daily Usage Events: Meter, rate, and bill up to 3 billion usage events per day, with peak performance at 200,000 events per second, ensuring finance can keep pace as AI products scale.

“Organizations everywhere are moving to outcome-based and usage-based models to monetize their most innovative products, especially as customers explore new AI technologies and better understand the value they deliver,” said Shakir Karim, Senior Vice President of Product Management at Zuora. “With Zuora, businesses can automatically turn events into pricing metrics that reflect real value, adapting with flexible offerings based on customer needs. Finance teams now have what’s necessary to guide the business, scale usage models confidently, and drive growth.”

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About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

© 2025 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.

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