AI-based ARM solutions will become technically viable by 2027, but adoption will lag as finance leaders prioritize trust and transparency, predicts MGI

Zuora, Inc., a leading monetization platform for modern business, today announced MGI Research (MGI) has ranked Zuora Revenue in first place overall, with the highest score across Product and Strategy, for Automated Revenue Management (ARM) in the MGI 360™ Ratings – The ARM Top 30: Buyer’s Guide. Zuora Revenue maintains a Positive Analyst Outlook from MGI, underscoring its continued leadership in helping enterprises automate and scale complex revenue operations.

MGI Research predicts AI-based ARM solutions will become technically viable by 2027, however, adoption will be hindered due to trust. As enterprises introduce new pricing models, bundles, and AI-driven products, financial processes are becoming increasingly complex. Zuora Revenue, part of the Zuora Monetization Platform, enables finance teams to automatically recognize, reconcile, and analyze revenue using trusted data to close the books faster, simplify compliance, and adapt confidently in the age of AI.

In addition to leading overall, Zuora Revenue received top rankings from MGI across:

• Product: MGI recognized Zuora Revenue as the leading choice for the enterprise
• Strategy: Zuora Revenue was highlighted for its advancements and is seen as critical finance infrastructure for large and complex user organizations

“We’re honored to be recognized by MGI Research as companies double down on AI offerings and new monetization models that introduce greater complexity for revenue recognition,” said Pete Hirsch, Chief Product and Technology Officer at Zuora. “This underscores the essential role of Zuora’s platform in providing the AI-driven agility and end-to-end control required to manage sophisticated processes and ensure compliance at the speed of innovation.”

Zuora Revenue connects with Zuora Billing, Payments, and other ERP and CRM systems to unify the order-to-revenue process. The Zuora Monetization Platform empowers companies to launch and scale any mix of revenue models, automate GAAP and IFRS compliance, and gain real-time insight into recurring and usage-based revenue streams.

“Ask any CFO what keeps them up at night, and it isn't missing the number. It’s not trusting the number,” said Andrew Dailey, Co-Founder and Managing Director at MGI Research. “In a world of complex revenue contracts, usage pricing, and instant investor reactions, businesses need to counter changing market conditions faster than ever and finance teams need to forecast with agility and precision while enhancing the trust and confidence in financial results.”

MGI 360 Ratings provide a comprehensive system for evaluating technology companies. To learn more about Zuora Revenue and the MGI Research Ratings, visit here.

About Zuora, Inc.

Zuora provides a leading monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC. To learn more, please visit zuora.com.

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Disclaimer: MGI Research does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. MGI Research publications consist of the opinions of MGI’s research organization and should not be construed as statements of fact. Information within MGI reports is subject to change, without notice. MGI Research LLC disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. “MGI Research”, “MGI 360 Ratings”, and “MGI MarketLens” are registered trademarks and service marks of MGI Research LLC. (“MGI”) and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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