Lumen Technologies (NYSE: LUMN) today announced that Jim Fowler has been appointed Executive Vice President and Chief Technology & Product Officer, effective Jan. 5, 2026. Fowler will succeed Dave Ward, who is departing to assume the role of President and Chief Architect at Salesforce, the world’s #1 AI CRM. Ward will remain with Lumen through Jan. 23, 2026, to support a smooth transition.

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Jim Fowler, who will assume the role of Executive Vice President and Chief Technology & Product Officer at Lumen Technologies, effective Jan. 5, 2026. Source: Lumen Technologies

Fowler will report to Lumen CEO Kate Johnson and will be responsible for Lumen’s global technology and product strategy, including the continued evolution of the company’s network, digital platforms, and product portfolio.

“Dave’s visionary leadership has laid a foundation that will influence Lumen’s trajectory for years ahead, and we thank him for his service,” said Kate Johnson, CEO of Lumen. “Invention is where value is born. Execution is where value is realized. Jim is uniquely suited to lead our technology and product teams as we unlock the value of Dave’s contributions, solidifying our transformation progress and returning Lumen to revenue growth.”

Fowler has served on Lumen’s Board of Directors since 2023, helping shape the company’s transformation strategy and technology roadmap. Fowler has stepped down from Lumen’s Board, effective immediately, in connection with his appointment. He joins Lumen from Nationwide Insurance, where he serves as Executive Vice President and Chief Technology Officer, responsible for the modernization of core technology capabilities, driving digital transformation of business operations, and scaling intelligent automation across the enterprise. Prior to Nationwide, Fowler spent nearly two decades at General Electric in a series of senior technology leadership roles, including Global Chief Information Officer, where he led GE’s internal digital transformation strategy and operations. Fowler began his career at AT&T in 1993 and worked at Accenture before joining General Electric.

“Lumen has a unique opportunity to strengthen its position as the trusted network for AI,” said Fowler. “I’ve seen firsthand as a board member and a customer the work this team has done to design a next-generation roadmap for the network and products. I’m excited to roll up my sleeves, partner with our engineers and product managers to ensure continued innovation and execute Lumen’s roadmap with urgency for our customers and shareholders.”

The company does not expect this leadership transition to change its previously communicated technology roadmap or strategic growth priorities which will be presented at its Investor Day event in New York on Feb. 25, 2026.

About Lumen Technologies

Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

For news and insights visit news.lumen.com, LinkedIn: /lumentechnologies, X: lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies LLC in the United States. Lumen Technologies LLC is a wholly-owned affiliate of Lumen Technologies, Inc.

Forward Looking Statement

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking statements, including statements regarding management’s expectations with respect to our business, senior leadership team, strategy and operations as well as statements identified by words such as “estimates,” “expects,” “anticipates,” “believes,” “plans,” “intends,” “will,” and similar expressions. These forward-looking statements are not promises nor guarantees of future results, are based on our current expectations only and are subject to various risks and uncertainties, including those described in our most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q, as updated in our other filings with the U.S. Securities and Exchange Commission from time to time. Actual results may differ materially from those anticipated by us in these statements due to several factors, including those referenced in our filings with the U.S. Securities and Exchange Commission.

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