La Rue brings extensive experience scaling customer success teams to drive retention and growth to EverDriven

EverDriven, the leader in Alternative Student Transportation, announced today the addition of Shannon La Rue as Vice President of Client Success. La Rue will lead a proactive customer success strategy centered on enhancing customer experience and deepening relationships with school districts nationwide, equipping the Customer Success team with the tools and resources to support long-term success.

“We are thrilled to welcome Shannon to EverDriven,” said Danielle Press, CGO of EverDriven. “Her proven track record in building and scaling customer success teams, combined with her passion for our mission, will be key in strengthening our customer relationships and ensuring that we continue to deliver exceptional value to the school districts we serve.”

EverDriven’s Customer Success team plays a crucial role in supporting school districts by ensuring proactive, high-touch engagement throughout the customer journey. Under La Rue’s leadership, the team will continue to strengthen relationships with clients, identify opportunities to expand value, and deliver tailored solutions to meet each district’s needs.

“EverDriven’s mission to provide safe and reliable transportation for students deeply resonates with me,” said La Rue. “I’ve been married to a teacher for over 15 years, and I’ve seen firsthand the impact that access to transportation has on students’ access to education. I’m excited to help our customers maximize the value of our partnerships and ensure students have the support they need to get to school safely and on time.”

Prior to her new role, Shannon spent more than eight years in the SaaS and EdTech industries, where she specialized in building and scaling customer success teams. Most recently, she served as Vice President of Customer Success at Nearpod, leading a team of more than 80 professionals to drive customer retention, mitigate risk, and enhance value expansion. Prior to Nearpod, Shannon played a key role in scaling the customer success department at PowerSchool, integrating multiple acquisitions, and improving retention rates. Her expertise in customer engagement strategies, proactive risk management, and cross-functional collaboration has consistently delivered long-term success for clients.

About EverDriven

With nearly 700 school district contracts and over 28,000 students served last year alone, EverDriven is the leader in safe and technology-enabled Alternative Student Transportation. Leveraging proprietary routing technology and customized transportation services, the company has been instrumental in addressing driver shortages, reducing chronic absenteeism, accommodating varying bell times, and serving unique student needs related to the McKinney-Vento Homeless Assistance Act, special needs, ESSA, hard-to-serve trips, and out-of-district placements. For more information, visit www.everdriven.com.

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