The latest release enhances the company’s industry-leading platform with Benchmarks, a vastly expanded observability network, BGP private peers, and enhanced AI-powered capabilities.

Catchpoint, the leading provider of Internet Performance Monitoring, is excited to announce the release of Mobile RUM, its new native real-user monitoring for mobile applications. Built on OpenTelemetry standards, this new capability gives teams comprehensive visibility into mobile experiences, including unparalleled insights into anything affecting the mobile user experience in the Internet Stack from app code to network conditions. This launch is part of Catchpoint’s broader platform upgrade, which also includes Benchmarks, an expanded global observability network, BGP private peers, and improved AI-driven capabilities.

Catchpoint was an early adopter of OpenTelemetry with its Code Tracing capabilities. Now, by extending OTel to native mobile RUM, Catchpoint empowers customers with the most comprehensive, future-proof observability platform on the market. OpenTelemetry provides a standardized, vendor-neutral approach to instrumenting software for observability, offering benefits such as consistent data collection, enhanced visibility into application performance, and flexibility in choosing monitoring and observability tools. It streamlines the process of gathering and analyzing telemetry data.

This leadership in OpenTelemetry is also reflected in our team: Serkan Özal, a Catchpoint Architect, was named a winner of the 2024 Open Telemetry community awards and has been promoted to OpenTelemetry Lambda approver and maintainer.

Our investment in open observability comes at a critical time. Today, over six billion people use smartphones, and 87% of them use apps on their smartphones. As the cloud-native architectures powering these critical, revenue-generating applications continue to grow, so too does the need for IT and the business to align on real-world user experience and app stability in competitive, saturated marketplaces.

“In today's fast-paced digital landscape, the need for robust and reliable native mobile app real user monitoring (RUM) and the need for borderless visibility has never been greater. We are proud to fulfill this need by offering our newest Mobile RUM capabilities, based on OpenTelemetry, to advance the standards of observability, web performance monitoring, and Internet Stack visibility,” says Mehdi Daoudi, CEO at Catchpoint. “By offering these cutting-edge capabilities to our customers, we empower businesses to deliver exceptional native mobile user experiences, optimize app performance, and stay ahead in the competitive mobile market,” he adds.

The Native Mobile SDK RUM capability enables a holistic view of application performance by capturing data from actual, hyperlocal user sessions in real time.

Additional enhancements in this release

The latest release from Catchpoint is further augmented by new features such as Benchmarks, Connected Devices, Code Tracing add-ons at no additional cost, Internet Sonar enhancements, private BGP, contemporary testing (e.g., Playwright) capabilities, and more. These capabilities collectively provide ultimate visibility into real-world user experience and anything in the Internet Stack that may impact digital experience.

Free tracing add-ons

This launch introduces a new feature that facilitates the collection of code tracing data from synthetic tests at no additional cost. With this added visibility, IT operations teams can see everything in the path from the user, across the Internet, and deep into software code traces. This level of insight helps IPM users quickly identify whether a line of code or a database query is impacting an application experience.

“Mobile RUM advances data ownership and portability through OpenTelemetry. By using OpenTelemetry-based tracing, IT teams can uncover deeper insights across broader observability boundaries,” says Serkan Özal, Architect at Catchpoint. “One major auto manufacturer recently switched tracing providers and pointed data to our collectors in just minutes, which dramatically sped up performance troubleshooting.”

Catchpoint Benchmarks

Catchpoint Benchmarks is an innovative new capability designed to measure the performance of the most popular commercial platforms, starting with content delivery networks (CDNs). Benchmarks runs comprehensive CDN tests from a vast population of devices worldwide, providing invaluable insights to optimize your digital delivery strategy. The results of these tests show how your provider’s performance compares to its cost and how that ratio stacks up against other providers. This helps protect your critical, high-value investments.

Connected Devices

Catchpoint’s groundbreaking advancement in Internet Performance Monitoring (IPM) is designed to eliminate micro blind spots by capturing broader insights and hyperlocal performance metrics from tens of millions of geographically dispersed real-user devices. For detailed information, please visit our website.

BGP Private Peers

The new BGP Private Peers feature allows organizations to access routing information for their private networks alongside publicly available network routes. By setting up a private BGP peer, you can see route availability and network peering both inside and outside your network, ensuring end-to-end reachability and a seamless digital experience.

Internet Sonar and Network Experience

Thanks to AI-powered automation, network incidents detected by Internet Sonar will now be correlated with network issues detected by your traceroute tests. This helps you determine whether a network issue detected by one of your tests is isolated to your network or symptomatic of a wider network incident affecting a broad portion of Internet traffic. Optimized pricing also makes improving operational efficiency easier for all skill levels.

Enhancements to Playwright and Puppeteer Testing

Playwright and Puppeteer are cross-browser tools for advanced browser automation and testing. With Catchpoint's Playwright and Puppeteer test types, you can observe critical user journeys to capture the performance of revenue-generating activities. Advanced updates like proxy, override, and webhook support provide further visibility to find and fix experience-disrupting incidents before users notice.

Surpassing 3,000 intelligent agents worldwide

The world’s largest observability network has grown even larger, providing the most detailed visibility into real-world user experience from any monitoring platform. More than 30 new agents were added in the past quarter alone. Recent additions include backbone agents in Riyadh and Nairobi, public cloud agents in Denver and Bangkok, and last-mile agents in Bhubaneswar.

With broad geographic coverage, deep visibility across backbone, cloud, wireless, last-mile, BGP, and private or enterprise agents, and consistent data from single-homed agents paired with AI-powered analysis tools, Catchpoint provides the most complete and powerful view into Internet performance available today.

Learn more in our launch webinar

Join us for an in-depth look at Catchpoint’s new Mobile RUM capabilities and the latest platform enhancements. See how native mobile monitoring, OpenTelemetry, and expanded observability give you the visibility you need to deliver flawless app experiences.

Date: Thursday, June 19, 2025

Time: 1PM ET

Register now

About Catchpoint

In today’s exacting digital age, performance is paramount. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs all rely on Catchpoint to ensure high performance and digital resilience by catching issues across the Internet Stack before they impact their customers, workforce or digital experiences. Catchpoint’s Internet Performance Monitoring (IPM) suite offers Internet Synthetics, RUM, BGP, Tracing, performance optimization, high fidelity data and flexible visualizations with advanced analytics derived from the world’s largest, most detailed, active observability network.

Today's digital world requires resilience and exceptional performance, which is why The Internet Relies on Catchpoint.

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