Based on customer reviews, this recognition highlights ECI’s commitment to positive user experiences and product excellence

ECI Software Solutions, a global provider of cloud-based business management software and services, today announced that eight of its products have received a 2025 Top Rated Award from TrustRadius, a leading platform for independent business technology reviews. This recognition underscores ECI’s commitment to delivering exceptional value and customer experiences across its product portfolio.

ECI’s honored products include a total of five enterprise resource planning (ERP) solutions: JobBOSS²®, M1, and Ridder iQ for manufacturers; e-Automate for the imaging industry; and Red Falcon for office suppliers. They were joined by the EvolutionX® ecommerce platform, JumpTrack® last-mile delivery software, and Printanista printer management solution to complete the full slate of honorees.

This year’s success builds on the company’s four 2024 Top Rated Awards, with JobBOSS²®, Ridder iQ, EvolutionX®, and JumpTrack® all winning for a second consecutive year.

TrustRadius awards are based entirely on customer feedback within the last year, ensuring that winners reflect current user sentiment and satisfaction. Unlike other awards, there are no paid placements or analyst opinions, just the voices of real users. Product scores are based on a weighted average of reviews and ratings, rather than a simple average, which can tell an incomplete and misleading story. To qualify for a Top Rated award, a product must have at least 10 recent reviews, a trScore of 7.5 or higher, and capture a minimum of 0.5% of category traffic.

“Congratulations to ECI Software Solutions for earning Top Rated awards for multiple products, including e-automate, EvolutionX, JobBOSS², JumpTrack, M1, Printanista, Red Falcon, and Ridder iQ,” said Allyson Havener, CMO at TrustRadius. “Based on vetted customer reviews, ECI truly values its customers and makes a positive impact across industries like manufacturing and distribution—helping them streamline operations, enhance productivity, and drive growth.”

“We’re honored to receive widespread recognition for the strength of our solutions,” said Trevor Gruenewald, CEO at ECI Software Solutions. “These awards are especially meaningful because they reflect the day-to-day impact our technology has on our customers and our commitment to helping small to medium businesses streamline operations and scale with confidence. We thank our customers for their trust and feedback, which inspires us to keep raising the bar.”

Learn more about ECI’s suite of award-winning products on its website, www.ECIsolutions.com.

About ECI

ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in manufacturing, residential construction, building supply, office technology and wholesale/retail distribution industries, ECI's industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 80 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway and Australia. For more information, visit www.ECIsolutions.com.

About TrustRadius

TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

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“Congratulations to ECI Software Solutions for earning Top Rated awards for multiple products, including e-automate, EvolutionX, JobBOSS², JumpTrack, M1, Printanista, Red Falcon, and Ridder iQ,” said Allyson Havener, CMO at TrustRadius.