CCH® Tagetik named an overall leader in Customer Experience and Vendor Credibility

Wolters Kluwer, a global leader in professional information, software solutions, and services, has been named an “Overall Leader” in Customer Experience and Vendor Credibility in Dresner Advisory Services’ 2025 Wisdom of Crowds® EPM Market Study, in recognition of its AI-powered CCH Tagetik Intelligent Platform.

Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG, said: "The continued success of CCH Tagetik – being named five years in a row as a Wisdom of Crowds® study’s ‘Overall Leader’ in both its Customer Experience and Vendor Credibility models – reflects Wolters Kluwer’s relentless focus on customer-focused innovation and customer satisfaction. We remain committed to product excellence and innovation, anticipating market trends and delivering solutions that meet the evolving needs of CFOs.”

Wolters Kluwer’s comprehensive AI-empowered CCH Tagetik Intelligent Platform is available in standard or SAP HANA versions. The market's first AI-powered corporate performance management platform – the CCH Tagetik Intelligent Platform with Ask AI – digitally transforms the efficiency, accuracy and strategic ability of the Office of the CFO. Ask AI has now evolved to an embedded super agent and mobilizes cutting-edge agentic technology across multiple use cases, including responding to voice commands in multiple languages, executing tasks, testing assumptions and running analysis. The unified platform offers a broad range of solutions including extended planning, financial close and consolidation, and ESG and regulatory requirements.

Howard Dresner, Founder, and Chief Research Officer of Dresner Advisory, said: “As businesses of all sizes continue to face a myriad of challenges and uncertainty, Enterprise Performance Management is a capability that can help them navigate that uncertainty with greater confidence. We congratulate Wolters Kluwer CCH Tagetik for its excellent performance in our 2025 customer-driven analysis of the market.”

Wisdom of Crowds® is an annual analytical snapshot of the industry, based on customer input across a comprehensive performance measurement system that compares vendor performance data in planning technology and services. The study’s Vendor Credibility Model measures how customers “feel” about their vendor, including perceived value for the price paid, integrity, and whether they would recommend their vendor. Its Customer Experience Model gauges the real-world customer experience, measuring customer sentiment surrounding the product and all touch points including pre- and after-sales engagement.

Wolters Kluwer Corporate Performance & ESG (CP & ESG) division is the world’s leading provider of integrated software solutions for EHS, ESG, Corporate Performance Management and Audit and Assurance. Through innovative technology and unique expertise, Wolters Kluwer CP & ESG enables business leaders to make informed, strategic decisions driving transformation, performance and risk management for a sustainable and resilient world.

About Wolters Kluwer

Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services.

Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

For more information, visit www.wolterskluwer.com, follow us on LinkedIn, Facebook, YouTube and Instagram.

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