Pavilion Payments, a leading omnichannel payment solutions provider for the gaming industry, has appointed Kaleigh Thompson as Chief of Staff to drive strategic alignment, operational efficiency, and cross-functional execution across the organization.

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Kaleigh Thompson, Chief of Staff, Pavilion Payments

Thompson brings more than a decade of experience in the gaming industry, most recently serving in senior leadership roles at Gaming Arts, LLC, where she contributed across functions such as accounting, compliance, product, marketing, and sales. Her cross-functional expertise and deep operational insight make her a valuable asset as Pavilion Payments continues to expand its portfolio of products and services.

“The addition of a Chief of Staff is a game-changer for our organization, and Kaleigh embodies the culture we are building here,” said Diallo Gordon, President of Pavilion Payments. “This role is the connective tissue across our many teams—aligning priorities, building strong internal and external relationships, and ensuring we turn strategy into execution. It’s about creating clarity, accelerating outcomes, and eliminating the gap between vision and results.”

As Chief of Staff, Thompson will partner with Pavilion Payments’ leadership team to advance key initiatives, strengthen cross-functional execution, and help scale the company’s operational and strategic impact.

“Pavilion Payments delivers proven technology and understands the real-world needs of casino operations,” said Kaleigh Thompson, Chief of Staff at Pavilion Payments. “My focus is on aligning teams and accelerating execution to bring innovative solutions to market and deliver measurable impact for our operator partners.”

Thompson brings a proven track record in project management, business operations, and cross-functional leadership. Her appointment reinforces Pavilion Payments’ commitment to operational excellence and product innovation, building on the company’s strong position in the gaming industry as it delivers innovative, customer-driven solutions for its partners.

About Pavilion Payments

Pavilion Payments enables the world’s gaming entertainment leaders to create amazing consumer experiences and maximize spend across all their physical and digital properties. Pavilion Payments is the gaming industry's leading omnichannel payment solutions provider, offering integrated omnichannel and software solutions that enable flexible funding, play, and cash out. For more information, visit www.pavilionpayments.com.

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“My focus is on aligning teams and accelerating execution to bring innovative solutions to market and deliver measurable impact for our operator partners,” said Kaleigh Thompson, Chief of Staff at Pavilion Payments.