Greensboro, NC – The Maids has been nationally recognized by USA Today in its 2025 Best Customer Service Awards, earning a spot among the top-rated companies in America for customer satisfaction. This prestigious honor highlights The Maids’ ongoing commitment to providing a premium, health-focused house cleaning service backed by exceptional customer care.
The award, part of one of the largest independent consumer studies in the U.S., surveyed over 67,000 customers and gathered more than 687,000 company reviews to identify standout service providers across seven dimensions of service quality - including professionalism, transparency, accessibility, and resolution speed. Companies recognized had to meet stringent standards and were excluded if involved in major customer service failures or reputational issues.
“This award reflects everything we stand for - trust, professionalism, and a relentless focus on making homes healthier,” said Hank Williamson, President and Chief Operating Officer of The Maids of the Triad. “To be selected by real customers across the country as one of the best in the business is incredibly meaningful. It’s a testament to the dedication of our teams here in North Carolina.”
Founded in Greensboro more than 16 years ago, The Maids of the Triad continues to set the gold standard for residential cleaning with its signature Ultimate Healthy Home Cleaning Process - a comprehensive, science-backed method designed to ensure a healthier, safer environment in every home.
This process includes:
- A HEPA filtration backpack vacuum recommended by the American Lung Association
- EPA-approved disinfectants and environmentally safe cleaning products
- A systematic team-cleaning method for maximum efficiency and consistency
- Thorough disinfection of high-touch areas and detailed attention to kitchens, bathrooms, and living spaces
Beyond standard recurring cleanings, the Greensboro location also offers services such as carpet care, interior appliance detailing, and organization assistance, all delivered with the same precision and professionalism that earned the company national recognition.
Hank Williamson, co-founder of The Maids of the Triad and the innovator behind the Healthy Home Cleaning Process, brings over 16 years of leadership to the organization. He has served on The Maids International (TMI) Franchisee Advisory Board, received the Peer Perfection Award, and led his teams to win the TMI Delivering Happiness Service Award for hundreds of five-star reviews. His insights have been featured in publications like Southern Living, where he was sought out for his expertise on home health.
“Our home cleaning teams go through rigorous training to make sure they’re delivering on our promise of a cleaner, healthier home - and this award proves they’re doing just that,” said Williamson.
To experience award-winning cleaning service, Greensboro residents are encouraged to call or text The Maids of the Triad at (336) 292-7800 or to schedule a cleaning.
About Greensboro, NC:
As the founding city of The Maids of the Triad, Greensboro remains a cornerstone of the company’s success. Located in the heart of North Carolina’s Piedmont Triad, Greensboro offers a dynamic mix of culture, community, and commerce, making it an ideal place for families and professionals alike. Known for its beautiful neighborhoods, historic charm, and growing economy, Greensboro is a place where quality of life - and clean, healthy homes - truly matter.
About The Maids:
With over 30 years of industry leadership, The Maids is a nationally recognized provider of professional home cleaning services. The company’s Ultimate Healthy Home Cleaning Process combines advanced cleaning technologies with a deep commitment to customer satisfaction. Every team is bonded, insured, and trained to uphold The Maids' 100% satisfaction guarantee.
Email: TheMaids@maidstriad.com
Media Contact
Name
The Maids
Contact name
Hank Williamson
Contact phone
(336) 292-7800
Contact address
315 S Westgate Dr suite H
City
Greensboro
State
NC
Zip
27407
Country
United States
Url
https://www.themaidstriad.com/
