BudSense, a leading cannabis technology company, is thrilled to announce a major feature upgrade designed to solve one of the most persistent problems in cannabis retail: product information clarity.
With the rollout of its new Labels and Tags tools, BudSense empowers cannabis retailers to create consistent, consumer-first menus that highlight nuanced product details, without the manual overhead that previously bogged down staff and systems.
“Our menus used to be a mess of spreadsheets, half-baked tools, and constant errors,” says Ryan Roch, founder of Lake City Cannabis. “When we talk about the one feature I love the most, it’s Labels and Badges. Labels are a great way to do two things at once: guide regular customers to exactly what they want and spark conversations with the curious ones.
For example, premium tips. In the world of pre-rolls, we’re seeing more ceramic and glass-tipped joints. People ask for them specifically. So we did the work to figure out which SKUs actually have those tips and labeled them as ‘Premium Tip.’
Customers who know what that means? They lock in instantly. And those who don’t ask, ‘What’s a premium tip?’ We explain it’s ceramic or glass, smoother pull, cleaner finish and boom, that’s an upsell.
Same thing with liquid diamonds. Everyone’s chasing that right now, so we badge it. Some people only want it, others prefer live resin. Either way, the label wins, because it helps them make confident choices without confusion and we did it without creating chaos.”
Echoing that sentiment, David Thomas, founder of BudSense, adds:
“If we can’t get past THC and price, what are we doing here? Cannabis is a rich, complex product, the way we merchandise it should reflect that. And it should be effortless for retailers to tell those stories.”
Feature Highlights
The new Labels and Tags update introduces key benefits for cannabis retailers:
- Automation: Menus stay accurate and updated in real time, minimizing human error and maximizing sales opportunities.
- Labels: Help retailers surface key product traits like Premium Tip or Liquid Diamond, driving stronger upsell conversations.
- Badges: Offer instant visual cues for flavor, effect, or category, especially valuable for new or curious customers.
- Smart Filtering: Uses dynamic logic to create curated menus and “last chance” sections based on live inventory and pricing data.
“The worst customer experience is when someone asks for a product that sold out yesterday, and it’s still on the menu,” adds Roch. “They don’t say anything, they just leave. People who don’t value BudSense automation haven’t seen enough up-close customer transactions. It’s a no-brainer. We would never consider operating without BudSense.”
With BudSense, retailers can finally deliver a clean, consistent, and customized product discovery experience. Whether customers are browsing a digital screen, a printed menu, or an e-commerce platform.
BudSense’s infrastructure is live, tested, and trusted by over 900 stores and counting, helping cannabis retailers elevate operations and customer experience one feature at a time.
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Media Contact
Bree Tweet
BudSense
200-1965 Broad Street, Regina SK. S4P 1Y1
bree@mybudsense.com
newsroom: news.38digitalmarket.com
Source: 38 Digital Market News
Release ID: 1889892
