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SmartReply® Secures Trademark as Platform Becomes Leading Solution for Social Media Comment Moderation and Customer Service

By: PRLog
This week's trademark approval marks major milestone for SmartReply®, the top-rated TikTok Shop customer service app helping e-commerce brands automate AI-powered comment replies and moderation across Instagram, Facebook, TikTok, and more.

CHICAGO - Jan. 23, 2026 - PRLog -- SmartReply® is available as a Shopify app, in the TikTok Shop App Store, and as a standalone platform. For more information, visit https://smartreply.io.
Co-founder Arie Scherson, a renowned entrepreneur and YouTube creator with over 158,000 subscribers and 2,100+ videos on his channel (@ArieS1), brings firsthand experience understanding what brands need. "I've built audiences across multiple platforms. The engagement volume can be overwhelming. SmartReply® solves a real problem that every creator and brand faces."

Key features that set SmartReply® apart in the AI comment moderation space include fully automatic AI replies that handle responses autonomously, multi-platform support across Instagram, Facebook, TikTok, and other major social platforms, top TikTok Shop integration as a leading customer service solution, deep e-commerce integration with Shopify for product-aware responses, automatic comment moderation that filters spam and hides inappropriate content, and brand voice training so the AI learns your unique tone and messaging style.

"E-commerce brands are losing sales every day because they can't keep up with the volume of comments and DMs on their social channels," said Jonah Belanger, Founder of SmartReply®. "Our AI agent doesn't just auto-reply - it understands context, answers product questions, handles customer service issues, and maintains your brand voice consistently across all platforms. Securing our trademark validates the unique value we bring to the market and protects the brand our customers have come to trust."

As social commerce continues to explode, brands face an unprecedented challenge: responding to thousands of comments and direct messages across multiple platforms while maintaining authentic engagement. SmartReply® addresses this pain point with its fully automatic AI reply system that handles customer inquiries, moderates comments, and engages followers 24/7.
SmartReply® (https://smartreply.io), the social media AI agent platform founded by Jonah Belanger and influencer entrepreneur Arie Scherson, announced this week that it has received official trademark approval for the SmartReply® brand. This trademark registration represents a significant milestone for the company as it continues its rapid growth as a leading solution for e-commerce brands seeking to automate social media customer service and comment moderation.

The trademark approval, granted this week, validates SmartReply®'s unique position in the market and protects the brand identity that has become synonymous with AI-powered social media automation. This milestone comes as SmartReply® earns recognition as a top-rated app in the TikTok Shop App Store for customer service automation, solidifying its position in the competitive AI-powered social media management space.

Contact
SmartReply®
***@smartreply.io

Photos: (Click photo to enlarge)

SmartReply AI Logo Ai Customer Service 1600x900 Never Miss 1600x900 Chaostocontrolplatformsgraphic 1


Source: SmartReply®

Read Full Story - SmartReply® Secures Trademark as Platform Becomes Leading Solution for Social Media Comment Moderation and Customer Service | More news from this source

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