With 20 years under their belt, BOSS accounting outsourcing lists pitfalls to avoid & proven pathways to help firms get a running start with an outsourcing provider
(PRUnderground) April 24th, 2025
When choosing an accounting outsourcing provider, there are multiple considerations to evaluate. If the provider being considered does not offer a variety of the following services, it could account for any reduced pricing.
Here’s a list of questions to help you make the best decisions for your firm:
- Ask about the technology employed by your potential outsourcing partner; is it current?
- Will you have direct communication with your outsourced accountant or bookkeeper?
- Do they provide training for their accounting staff? If so, what is the depth and length of that training?
- What qualifications do their accounting outsourcing staff possess?
- Do they offer complimentary access to software, or will there be additional charges for software licenses?
- How quickly can you expect completed tasks to be returned to you?
- Is there someone responsible for reviewing the work prior to it being delivered back to you?
- How will charges be billed—by hourly rates or fixed fees?
- Are there any hidden costs tied to using their services? (such as initial kick-start fees, binding contracts, termination costs, etc.)
- Is there a specific HR department in place for managing human resources concerns?
- 11.Does the provider enforce robust security protocols?
- What security do they offer? And do they have full-time IT specialists to address any technical necessities for clients?
Lee Court, marketing manager & client liaison for BOSS accounting outsourcing firm in Sydney, Australia remarks, “It’s natural for businesses to want to go for the cheapest option whether they’re searching for a service or a product, but where the trap lies is not considering what you’re missing out on by deciding primarily on price. We get a lot of calls from firms that want to take up our services based solely on the BOSS Tax Training Program
. They’ve had enough of the drudge of trying to keep their outsourced accountants up to date on all the constant tax changes and just want a solution where they can outsource their work and know everything is being taken care of for them. Who wants to outsource work to another company and then have to look after the training themselves? It really was a no-brainer for BOSS when deciding which solutions to offer Australian accounting firms.”
BOSS offers the Freedom Solution, which allows clients to hire an accountant at a minimum of 50 hours each month on a fully fixed-fee arrangement. Casual employees also operate under fixed fees. Firms have direct access to their outsourced accountants and will never have to train their outsourced staff. BOSS also gives direct access to all outsourced staff via Skype (or equivalent) & email.
About BOSS, BACK OFFICE SHARED SERVICES PTY LTD
BOSS (Back Office Shared Services Pty Ltd) was founded in 2004 to provide skilled accountants and bookkeepers on a full-time, part-time and casual basis to commercial enterprises, accounting and financial services firms in Australia.
BOSS India is a subsidiary of BOSS Australia and runs just like an ultra-modern paperless Australian public practice because the Director and Accountancy Practice Principal, Peter Vickers, has been operating his own successful Australian public practice for over twenty years.
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