About Us

Laser Focus World is an industry bedrock—first published in 1965 and still going strong. We publish original articles about cutting-edge advances in lasers, optics, photonics, sensors, and quantum technologies, as well as test and measurement, and the shift currently underway to usher in the photonic integrated circuits, optical interconnects, and copackaged electronics and photonics to deliver the speed and efficiency essential for data centers of the future.

Our 80,000 qualified print subscribers—and 130,000 12-month engaged online audience—trust us to dive in and provide original journalism you won’t find elsewhere covering key emerging areas such as laser-driven inertial confinement fusion, lasers in space, integrated photonics, chipscale lasers, LiDAR, metasurfaces, high-energy laser weaponry, photonic crystals, and quantum computing/sensors/communications. We cover the innovations driving these markets.

Laser Focus World is part of Endeavor Business Media, a division of EndeavorB2B.

Laser Focus World Membership

Never miss any articles, videos, podcasts, or webinars by signing up for membership access to Laser Focus World online. You can manage your preferences all in one place—and provide our editorial team with your valued feedback.

Magazine Subscription

Can you subscribe to receive our print issue for free? Yes, you sure can!

Newsletter Subscription

A Laser Focus World newsletter subscription is free to qualified professionals:

The Daily Beam

Showcases the newest content from Laser Focus World, including photonics- and optics-based applications, components, research, and trends. (Daily)

Product Watch

The latest in products within the photonics industry. (9x per year)

Bio & Life Sciences Product Watch

The latest in products within the biophotonics industry. (4x per year)

Laser Processing Product Watch

The latest in products within the laser processing industry. (3x per year)

Get Published!

If you’d like to write an article for us, reach out with a short pitch to Sally Cole Johnson: [email protected]. We love to hear from you.

Photonics Hot List

Laser Focus World produces a video newscast that gives a peek into what’s happening in the world of photonics.

Following the Photons: A Photonics Podcast

Following the Photons: A Photonics Podcast dives deep into the fascinating world of photonics. Our weekly episodes feature interviews and discussions with industry and research experts, providing valuable perspectives on the issues, technologies, and trends shaping the photonics community.

Social Media

Bluesky • Facebook • Instagram • LinkedIn • YouTube

Meet the Laser Focus World Team

Editorial

Sales

Editorial Advisory Board

  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
  • James Butler, Ph.D., Hamamatsu
  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
  • Professor Birgit Stiller, Max Planck Institute for the Science of Light, and Leibniz University of Hannover
  • Professor Stephen Sweeney, University of Glasgow
  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology
My Watchlist
Indicators
Industrial Laser Index
Markets
Stocks
ETFs
Tools
Markets:
Overview
News
Currencies
International
Treasuries

Utah Cuts Misrouted 9-1-1 Calls in Half with Motorola Solutions’ Next Generation 9-1-1 Technology

By: via Business Wire

9-1-1 call routing technology helps connect callers to first responders faster when every second counts

Motorola Solutions* today announced that its National Emergency Number Association (NENA) i3-compliant 9-1-1 Next Generation Core Services (NGCS) call routing technology has reduced misrouted 9-1-1 calls for public safety answering points (PSAPs) across the state of Utah by 50% year-over-year through March. Motorola Solutions will showcase its next generation 9-1-1 call routing and command center solutions - along with its GIS mapping and call handling managed services, which Utah PSAPs also use - at this month’s NENA 2023 conference.

“The Utah Communications Authority’s 29 PSAPs field an average of 86,450 9-1-1 calls each month,” said Tina Mathieu, deputy director of the Utah Communications Authority (UCA). “Each call deserves a consistently fast response, as the caller is often hurt, scared or living in a moment where they need immediate support. Our completed statewide next generation 9-1-1 deployment has been game-changing, cutting misrouted calls in half and shaving 37.4 hours from our emergency response in the first three months of the year so our first responders reached callers much more quickly.”

Motorola Solutions is among the first providers to offer 9-1-1 call routing grounded in NENA i3 standards. Its next generation 9-1-1 call routing technology uses the wireless caller’s location to deliver the 9-1-1 call to the correct PSAP with the authority to deploy local resources. Legacy methods route the 9-1-1 call based on the location of the wireless carrier tower the caller is connected to, which often directs the call to a PSAP outside the caller’s area, requiring a transfer and adding an average of 40 seconds in wait time, which can seem like an eternity to a person in need of immediate help.

“NENA’s i3 standard is the foundation for interoperable, resilient next generation 9-1-1 systems across the nation,” said Brian Fontes, CEO of NENA. “It’s a comprehensive, consensus-based and commonly accepted open standard for next generation 9-1-1, and we’re happy to see providers like Motorola Solutions use it as a roadmap to more effectively connect the public to 9-1-1.”

“Motorola Solutions’ next generation call routing can route 9-1-1 calls based on a wireless caller’s location regardless of whether the wireless carrier is providing the location with the 9-1-1 call,” said Dan Twohig, vice president of NGCS at Motorola Solutions. “How quickly you can get help in an emergency starts with how fast our technology correctly routes your 9-1-1 call. In saving seconds, we’re saving lives.”

Additionally, Utah PSAPs across the state use Motorola Solutions’ NENA i3-compliant VESTA 9-1-1 and CommandCentral Aware for 9-1-1 for call handling, and some local agencies also use Rave Smart911, which saves time by allowing community members to share critical information like medical conditions or emergency contacts in advance with 9-1-1.

“The state’s next generation 9-1-1 deployment, coupled with our use of Motorola Solutions’ Rave Smart911, allows us to not only respond to emergencies faster but to communicate with callers silently through text for enhanced situational context,” said Kristi Walker, 9-1-1 Director at Logan City Police Department.

Motorola Solutions’ next-generation 9-1-1 call routing is being deployed by North American agencies serving more than 44.7M people. The company will showcase this and its full suite of command center offerings at NENA 2023, booths 404 and 223, June 17-22 in Grapevine, Texas. Follow along at #NENA2023.

*The 9-1-1 Next Generation Core Services announced in this press release are provisioned by Motorola Solutions, Inc.’s wholly-owned subsidiary, Motorola Solutions Connectivity, Inc.

About Motorola Solutions

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security and the command center, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.

Contacts

More News

View More
3 Defense Stocks Surging as Ukraine Tensions Deepen
Via MarketBeat
Topics Government
Tickers BAESY RNMBY SAABY
Starbucks Stock Slumps; This Competitor Shows Strength
Via MarketBeat
Tickers BROS SBUX
The Trade Desk: 2 Signs of a Comeback, 1 Risk Ahead
Via MarketBeat
Tickers AMZN GOOG GOOGL TTD
Are Airline Stocks Ready for Takeoff After a Turbulent 2025?
Via MarketBeat
Topics Economy
Tickers AAL DAL LUV XTN
Why the Precious Metal Nobody Talks About Could Be Your Best Bet
Via MarketBeat
Topics ETFs Economy
Tickers PALL VOO
Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.