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  • Professor Andrea M. Armani, University of Southern California
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  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

WEX Unveils New Digital Solution to Enhance and Expand Medicare Advantage Platform

By: via Business Wire

Digital shopping solution allows users to purchase grocery and over-the-counter products through a single integrated portal

WEX (NYSE: WEX), the global commerce platform that simplifies the business of running a business, today announced the release of the WEX Medicare Advantage marketplace, a new digital shopping solution embedded within the member experience of its Medicare Advantage supplemental benefits platform.

This expands the brick-and-mortar merchant network that Medicare Advantage members already have access to with an enhanced online shopping experience that allows members to purchase eligible over-the-counter (OTC) products and grocery items within WEX’s integrated member portal. WEX’s Medicare Advantage marketplace allows members to shop the way they choose – whether that’s online or in a physical retail location.

“This innovative Medicare Advantage marketplace allows our health plan partners to elevate their member’s experience,” said Karen Stroup, Chief Digital Officer at WEX. “Delivering this platform demonstrates the agile market leadership WEX is known for – responding to a dynamically changing market with tailored solutions across the continuum of care.”

The launch of the WEX Medicare Advantage marketplace underscores the company’s commitment to making it easier for members to understand and access their benefits, including how and where they shop. It also provides health plan partners with meaningful data insights and the security and scale of WEX’s platform technology.

Health plans that partner with WEX can use the Medicare Advantage marketplace solution to increase product access and service for members in rural areas, members who prefer a digital experience, and members who need the option of an in-home shopping experience. The solution is customizable by plan type, offers free and rapid shipping for a variety of OTC products and grocery items (including prepared meals, fresh foods, and shelf-stable goods), as well as call center support for order fulfillment and related member questions.

About WEX

WEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit www.wexinc.com.

Forward-Looking Statements

This press release contains forward-looking statements including, but not limited to, statements regarding the expected benefits resulting from the launch and use of the WEX Medicare Advantage marketplace. Any statements in this press release that are not statements of historical facts are forward-looking statements. When used in this press release, the words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “will,” “positions,” “confidence,” and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain such words. Forward-looking statements relate to our future plans, objectives, expectations, and intentions and are not historical facts and accordingly involve known and unknown risks and uncertainties and other factors that may cause the actual results or performance to be materially different from future results or performance expressed or implied by these forward-looking statements, including customer satisfaction with the WEX Medicare Advantage marketplace, the Company’s ability to offer and operate the WEX Medicare Advantage marketplace as planned and the ability of the Company and its customers to realize the expected benefits of the WEX Medicare Advantage marketplace; as well as other risks and uncertainties identified in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the Securities and Exchange Commission on February 23, 2024 and subsequent filings with the Securities and Exchange Commission. The forward-looking statements speak only as of the date of this press release and undue reliance should not be placed on these statements. The Company disclaims any obligation to update any forward-looking statements as a result of new information, future events, or otherwise.

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