Laser Focus World is an industry bedrock—first published in 1965 and still going strong. We publish original articles about cutting-edge advances in lasers, optics, photonics, sensors, and quantum technologies, as well as test and measurement, and the shift currently underway to usher in the photonic integrated circuits, optical interconnects, and copackaged electronics and photonics to deliver the speed and efficiency essential for data centers of the future.

Our 80,000 qualified print subscribers—and 130,000 12-month engaged online audience—trust us to dive in and provide original journalism you won’t find elsewhere covering key emerging areas such as laser-driven inertial confinement fusion, lasers in space, integrated photonics, chipscale lasers, LiDAR, metasurfaces, high-energy laser weaponry, photonic crystals, and quantum computing/sensors/communications. We cover the innovations driving these markets.

Laser Focus World is part of Endeavor Business Media, a division of EndeavorB2B.

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Editorial Advisory Board

  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
  • James Butler, Ph.D., Hamamatsu
  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
  • Professor Birgit Stiller, Max Planck Institute for the Science of Light, and Leibniz University of Hannover
  • Professor Stephen Sweeney, University of Glasgow
  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

Upland RightAnswers is Now Available in AWS Marketplace

Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

RightAnswers is a KCS v6 Verified knowledge management solution for enterprise contact centers and help desks. The world’s top-performing frontline support and knowledge teams trust RightAnswers to reduce escalations, strengthen self-service, and deliver better customer experiences at scale. With RightAnswers, customers achieve impactful business results such as 90% faster ‘Mean Time to Know,’ 88% increase in ‘First Contact Resolution,’ 85% faster content creation, and 60% fewer escalations.

RightAnswers helps organizations create, enrich, and deliver trusted knowledge anywhere. With 20+ integrations available out-of-the-box across CRM, IT Service Management, chat, and customer-facing channels, RightAnswers surfaces trusted answers from a single source to deliver consistent experiences for customers and internal staff across product portfolios and support tiers.

AWS customers will now have access to RightAnswers directly within AWS Marketplace. RightAnswers provides AWS customers with the ability to streamline the purchase and management of RightAnswers within their AWS Marketplace account.

“Knowledge management sits at the heart of RightAnswers and is shaped by almost 25 years of industry expertise. The availability of RightAnswers on AWS Marketplace makes it easier for our customers to build up the trusted knowledge layer their teams rely on every day,” said Dan Doman, Chief Operating and Product Officer at Upland Software. “We see a future where knowledge flows freely, securely, and intelligently into every system, available for every human or AI agent. To get there, organizations need a portable knowledge layer that is trusted and ready to power experiences across tools and channels. We're committed to building AI features that deliver real results and knowledge solutions that are impactful, purpose-built, and accessible.”

RightAnswers is now generally available in AWS Marketplace. For more information on RightAnswers and knowledge management, please visit uplandsoftware.com/rightanswers.

About Upland Software

Upland Software (Nasdaq: UPLD) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption. For more information, visit www.uplandsoftware.com.

KCS® is a service mark of the Consortium for Service Innovation™.

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