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  • Professor Andrea M. Armani, University of Southern California
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  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

MyNINA’s AI Virtual Receptionist Redefines Customer Service for Small Business

By: Prodigy
08/11/2025, Tampa, FL // PRODIGY: Feature Story //

MyNINA, a pioneering technology company revolutionizing customer service for small and medium businesses (SMBs), today announced the continued success and expansion of its AI Virtual Receptionist service. Established in 2024 and headquartered at 2202 N. Westshore Blvd, STE 200, Tampa, FL 33607, MyNINA has empowered thousands of SMBs to save time and money by automating critical customer-facing tasks, enhancing operational efficiency, and delivering exceptional customer experiences.

Founded in 2024, MyNINA is a Tampa-based technology company specializing in AI-driven virtual receptionist services.
MyNINA

The modern business landscape demands that SMBs deliver professional, round-the-clock customer service while managing tight budgets. MyNINA’s AI Virtual Receptionist meets this challenge head-on, offering an intelligent, cost-effective solution that streamlines call handling, appointment scheduling, and lead management. By replacing traditional receptionists, which can cost businesses $28,000 to $43,000 annually in salaries alone, MyNINA provides a scalable alternative that operates 24/7, integrates seamlessly with existing systems, and saves an average of 20 hours per week in administrative tasks.

Since its founding, MyNINA has established key relationships with professional organizations such as the National Association of Residential Property Managers (NARPM). Making it a trusted partner for SMBs across industries, delivering measurable results. Establishing The company’s AI-driven platform handles a wide range of tasks, including answering calls, booking appointments, qualifying leads, and managing inquiries across phone, email, and web forms.

With customizable scripts and real-time data, MyNINA ensures personalized, professional interactions that enhance customer satisfaction and drive business growth.

“Since implementing My Nina, our intake process has been completely transformed.,” said Sarah Thompson, Partner at Thompson & Associates. “The AI Virtual Receptionist has saved us thousands annually while ensuring our customers receive prompt, professional service at any time of day. The setup was seamless, and the daily call summaries keep us in the loop.”

Located in Tampa’s thriving Westshore business district, MyNINA is strategically positioned to serve a growing client base. The company’s innovative approach has earned it recognition as a leader in AI-driven customer service solutions, with a commitment to helping SMBs thrive in a competitive market. MyNINA’s service includes comprehensive features such as call recording, transcription, and daily summaries, ensuring businesses maintain full control and visibility over customer interactions.

“We’re dedicated to empowering SMBs with tools that save time, reduce costs, and build stronger customer relationships,” said Jane Doe, Director of Communications at MyNINA. “Our AI Virtual Receptionist is more than a service—it’s a game-changer that allows businesses to focus on what they do best while we handle the rest.”


MyNINA’s rapid growth since 2024 reflects its ability to address the unique needs of SMBs. As the company continues to innovate, it remains focused on delivering unparalleled value through its AI-driven platform, helping businesses of all sizes achieve operational excellence and customer satisfaction.

About MyNINA

Founded in 2024, MyNINA is a Tampa-based technology company specializing in AI-driven virtual receptionist services. Located at 2202 N. Westshore Blvd, STE 200, Tampa, FL 33607, MyNINA has helped thousands of small and medium businesses streamline customer service, save time, and reduce costs. By leveraging advanced artificial intelligence, MyNINA delivers 24/7 call handling, appointment scheduling, and lead management, empowering SMBs to thrive in a competitive landscape. For more information, visit www.mynina.com.

###

Contacts

Paul Husing

Director of Sales, MyNINA Info@mynina.com

(866) 826-5585

www.MyNINA.ai




newsroom: news.38digitalmarket.com



Source: 38 Digital Market News

Release ID: 1739010

Source published by Submit Press Release >> MyNINA’s AI Virtual Receptionist Redefines Customer Service for Small Business


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