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Eight months after a devastating sewage flood, 81-year-old Katherine Little remains unable to return to her home, facing over $63,000 in damages. The flood, attributed to a sewer backup, has sparked a blame game between Little and the South Granville Water and Sewer Authority (SGWASA).


Soaked with sewage: Homeowner left with big bill after sewer backup into home

DELTA FLIGHT. JUST THIS WEEK. 8 MONTHS AFTER SEWAGE FLOODING THIS 81 YEAR-OLD WOMAN'S HOME. SHE STILL HAS NOT BEEN ABLE TO MOVE BACK IN. THIS IS JUST TOUGH TO LOOK AT. TAKE A LOOK AT THE MESS HE WAS LEFT WITH. SO SHE BLAMES WHAT HAPPENED ON HER WATER AND SEWER PROVIDER. BUT HIS 5 ON YOUR SIDE'S KEELY, ARTHUR EXPLAINS THE PROVIDER SAYS THEY'RE NOT A FALSE. >> THAT'S RAW SEWAGE FLOODING. CATHERINE LITTLES FRONT YARD ON MAY 14TH SEWAGE, ALSO BUBBLED UP INSIDE HER HOME VIA DRAINS AND TOILETS. THERE'S STILL 2 TO 2 SEWAGE IN THE ENTIRE HOUSE HERE. EVERYTHING IS SAID TO SEWAGE LITTLES PROVIDERS, SOUTH GRAHAM, THE WATER AND SEWER AUTHORITY, ALSO KNOWN AS SIR GLOSS TO SAYS. >> HEAVY RAIN AND TRASH SHOVED IN THE SEWER THAT THE UTILITY CALLED VANDALISM LED TO THE BACKUP. BUT RECORDS ALSO SHOW SOME TRIED TO CLEAR THE CLOG TRASH USING A PROCESS CALLED JETTY. JETTING INVOLVES USING HIGH-PRESSURE WATER JETS TO BLAST THROUGH A CLOG RECORD SHOWS A GLASS OF BEGAN JETTING AT 11:00PM. AND 13 MINUTES LATER, LITTLE CALLED 9-1-1, TO REPORT THE SEWAGE BACKUP IN HER HOME. THIS FLOOR HAD TO BE REPLACED. LITTLE FILED A CLAIM AGAINST THE WATER AND SEWER AUTHORITY'S INSURANCE. BUT THEY DENIED HER SAYING THE WEATHER AND DEBRIS IN THE LINE. WE'RE BEYOND THE AUTHORITY'S CONTROL. >> IT WAS A TOP 5 ON YOUR SIDE THAT THE ATTORNEY GENERAL'S OFFICE INVESTIGATED WHAT HAPPENED AND THE UTILITY SAID REPEATEDLY THAT A LEGAL INVESTIGATION DETERMINED, QUOTE, VANDALISM IMPACTED BY A FLOODING EVENT WAS PROVEN TO HAVE CAUSED THE BACKFLOW CURRENTS. BUT THE ATTORNEY GENERAL'S OFFICE TOLD US THEY DID NOT INVESTIGATE OR MAKE ANY DETERMINATIONS IN THE CASE AND THEY DON'T HAVE THE AUTHORITY OVERSEEING WASA. HE WAS LATER CLARIFIED THAT THE NORTH CAROLINA ATTORNEY GENERAL'S OFFICE CONTACTED SEE ABOUT THE INCIDENT AND THEY RESPONDED TO THEM IN WRITING AND DISCUSSED IN THE HOME. LITTLE DID GET $10,000 FROM HER INSURANCE COMPANY. IT WAS FLOWING OUT OF THE TOILET, BUT SHE ALREADY HAS $63,000 WORTH OF BILLS RELATED TO THE DAMAGE. >> AND EXPECTS THE COST TO KEEP ADDING UP. >> WITH ALL MY MONEY GONE. WE'RE GOING TO PAY FOR SOUTH GRANVILLE WATER AND SEWER AUTHORITY ALSO BLAMED LITTLES SEWER LINES SAYING IT WAS TOO LOW AND DIDN'T HAVE A BACK WATER VALVE AND THOSE VALVES. >> ARE THE HOMEOWNER'S RESPONSIBILITY WE HAVE SEEN CASES IN RALEIGH WHERE OLDER, LOW-LYING HOMES DON'T HAVE THIS VALVE THAT STOP SEWAGE FROM FLOWING BACKWARDS INTO A HOME. IF YOU HAVE OLDER HOME AND IT IS BELOW STREET LEVEL, IT MIGHT BE WORTH HAVING A CONVERSATION WITH YOUR PLUMBER ABOUT THIS

Homeowner, water company at odds over fault after back floods floors

sewer backup

'I'm going to kill you': Man lunged at NC deputy with bottle before deadly shooting, sheriff says

A Vance County deputy shot and killed a man Saturday in Henderson.

Medical helicopter crashes in New Hanover County, three people sent to the hospital

Helicopter crash scene in New Hanover County

Hello sunshine âï¸ Highs in the 60s, 70s on tap this week

Highs on Monday, Tuesday, Wednesday

Car crashes off of bridge in Raleigh; police say no injuries

Crash scene on New Hope Road in Raleigh

Meet three who could be Raleigh chief of police

Finalists for Raleigh's next chief of police 2025

Durham County years behind on fire inspections at some of its largest employers

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NEW YORK (AP) -- The popular right-wing podcaster Dan Bongino has built a career of unleashing sometimes inflammatory rants against the media, Democrats and the federal government.

The FBI's new deputy director is a popular podcaster -- who has had plenty to say about the agency

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A Wake County sheriff's deputy made his debut on NBC's "The Voice."


Wake County deputy sings on NBC's 'The Voice' Monday night

Deputy Robert Hunter

North Carolina is investing $265 million in water projects, including addressing forever chemical contamination in Cumberland County. Demand far exceeds funds, leaving many communities still in need.

Aging infrastructure, PFAS contamination drive $265 million in NC water projects

Water treatment plant

The Scotland Neck Police Department is warning people about a pack of dogs that has been on the loose and terrorizing people and pets in town for several weeks.


Keep an eye out: Pack of wild dogs terrorizing pets in Scotland Neck

Scotland Neck wild dogs

NC State graduate Michelle Kirchner is one of thousands of federal employees to lose jobs under the Trump administration. She was fired from her USDA job on Valentine's Day.

NC State graduate one of many scientists hit by federal workforce cuts

NC State graduate Michelle Kirchner found out she was fired from her USDA job on Valentine's Day.

Hazmat crews responded to a crash Monday afternoon involving a gas spill along Cheek Road near Falls Lake.

Crash leads to gas leak along Cheek Road at Falls Lake

Sky 5 flew over a hazmat issue on Cheek Road near Falls Lake.

NEW YORK (AP) -- Fabric and crafts retailer Joann Inc., which has been a destination for generations of quilters, knitters and lovers of crafts projects for more than 80 years, is going out of business and shuttering all its stores.

Fabric and craft retailer Joann to go out of business and close all of its stores

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It comes during a busy winter season that has forced numerous school closures. Students and staff will now be required to make up the time on Saturdays or even part of the spring break, depending on their calendar.

Wake school board to discuss remote learning policies after third winter storm of the season

A Feb. 21, 2025, picture shows snow outside of Poe Magnet Elementary School in Raleigh.

(CNN) -- Lester Holt, the trusted face of "NBC Nightly News" for the past decade, is stepping down from the newscast this summer.

Lester Holt is stepping down as anchor of 'NBC Nightly News'

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The bill would direct members of Democratic Gov. Josh Stein's cabinet -- including the Secretary of the Department of Public Safety and the Secretary of the Department of Adult Correction -- to enter cooperation agreements with the U.S. Immigration and Customs Enforcement agency by Aug. 1.

NC Republicans want to require agencies under Stein to work with immigration officials

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This week, get news on a new diner coming to the Smoky Hollow development in downtown Raleigh, a new restaurant inside Morgan Street Food Hall and more!


Foodie News: New diner opens in downtown Raleigh's Smoky Hollow

Midwood Smokehouse near downtown Raleigh's Smoky Hollow development

Steve Martin announced that he and Martin Short have to reschedule their sold-out show in Durham, which was originally scheduled for Saturday, Feb. 22.

Martin Short & Steve Martin's sold-out Saturday show in Durham rescheduled for October

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Raleigh residents can meet the candidates for police chief at a community forum Monday at Martin Marietta Center for Performing Arts.

The matchups are set for the N.C. High School Athletic Association's 2023 boys and girls basketball state playoffs.

Interactive 2025 NCHSAA boys & girls basketball state playoff brackets

Live Basketball Brackets

Don't Miss It

Raleigh residents got their first chance to meet three candidates for Raleigh Police Chief.

Raleigh police chief candidates take tough questions

In Depth with Dan mailbag: Answering viewer questions about NC Supreme Court race, Fort Bragg name change

Wake County school board to discuss remote learning policies

WRAL Throwback: Roberta Flack and Lee Greenwood sing WRAL News promo

Roberta Flack and Lee Greenwood

Outgoing Raleigh Police Chief Estella Patterson on retirement: 'I'm ready to pass the mantle'

Outgoing Raleigh Police Chief Estella Patterson said she would consider another job after taking some time off to spend with family. Patterson's last day as Raleigh police chief is on Friday. She took over the role in August 2021. 

New details of deadly triple stabbing revealed in court

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Man accused of stabbing three people, including a teen and child, makes first court appearance

Local News

Thoughts on NC schools? Superintendent schedules public forums across the state

Gun-related crimes on the rise in Durham County, overall crime down, report says

Person pulled from pond in Johnston County

Crash blocks I-40 West at Wade Avenue in Raleigh

Funeral set for an officer killed while responding to a gunman in a Pennsylvania hospital

Nation/World

3 American women found dead in a Belize hotel may have overdosed on drugs, police say

Elizabeth Holmes fails to overturn her Theranos fraud conviction

Roberta Flack, Grammy-winning 'Killing Me Softly' singer with an intimate style, dies at 88

Patients struggle with lack of consistent coverage for popular weight-loss drugs

Weekend best bets: Raleigh Blues Fest, chili cookoff

Chili Cook Off & Ugly Sweater Party

Photos: Pets enjoy the snow

First Snow Day

Here are the best places to sled in Raleigh, Durham, Cary

Winter Storm Arrives in the Northeast After Hitting Washington

Sleds are scarce in Raleigh ahead of winter weather: Find out where we tracked some down

Sleds outside Town and Country in Wake Forest

Out & About

Fact check: Mace says people 'either have XX or XY chromosomes'

Politifact

Fact check: Is the State Department about to pay Tesla $400 million for Cybertrucks?

Fact check: How much USAID funding goes to people in need?

Fact-checking Warren's claim about RFK Jr.'s work on vaccine lawsuits

Fact check: Did JD Vance provide 'furnished apartments' for Helene victims?

NC State grad one of many scientists hit by federal workforce cuts

NC Capitol

Former U.S. Rep. Madison Cawthorn is more than 6 months late on fine payment, FEC says

NC lawmakers advancing bill to raise unemployment benefits an extra $100 per week

Statewide wins, Harris' loss, and getting off the mat: NC Dem chair talks first term, new priorities

How they voted: NC congressional votes for the week ending Feb. 20

Columbus County Schools substitute teacher suspended after allegedly calling students racial slurs

Education

More NC residents earning degrees, credentials, new report says

Trump administration cancels federal teacher training, retention grants in NC

Teacher of the Week: Pamela Hoke

Snow days or remote learning? Parents see benefits, shortcomings of both

Chatter and rumors about ICE went on for days at school of Texas girl who died by suicide

WRAL In Depth

Raleigh woman discovers grandmother was a slave, wants to clear inaccuracies with her story

DOT prioritizes key routes as 400 trucks tackle winter road conditions across multiple counties

A look at recent aviation disasters in North America

Q&A: Meet Apex's new police chief Ryan Johansen

RJ Davis, Seth Trimble lead North Carolina to 96-85 victory over Florida State

WRALSportsFan

NC State football player, seeking to play another year, sues NCAA in latest eligibility challenge

Men's basketball: Duke moves to No. 2 behind Auburn; preseason No. 1 Kansas out of Top 25

Women's basketball: UNC up to No. 8, NC State climbs to No. 9 after dramatic win against Notre Dame

Panthers will not re-sign longtime linebacker Shaq Thompson

Surprise! Davie County repeats 4A wrestling tournament championship in unlikely fashion

HighSchoolOT

Union Pines dominates 3A wrestling tournament for second straight year

Seaforth repeats as 2A wrestling tournament champions

Mount Airy wins its first wrestling tournament state title, takes 1A crown

Jack Britt wins NCHSAA's second girls wrestling championship

A simple, noninvasive calcium score test can help detect heart disease early, especially for those without symptoms.


CT for calcium another way to understand cardiac risk

CT scan

North Carolina faces mounting expenses from a third winter storm. It comes as state lawmakers debate how much to allocate to Hurricane Helene recovery.

Winter storm costs pile up as NC grapples with Helene recovery

Before 2025, North Carolina's last snow accumulation came on Jan. 29, 2022. 

Expensive, busy year for NC weather response efforts

Raleigh's winters are warming, with snowfall down 36% in 30 years. Despite recent storms, fewer cold nights and more mixed precipitation signal a shift toward shorter, milder winters.

Raleigh's winters are warming: How climate change is altering NC's winter storms

More mixed mess, less snow: How climate change is altering NC's winter storms

The Triangle's last measurable snowfall was on Jan. 29, 2022.

When 5 On Your Side asked how much an Avery County couple got from their home insurance provider, they answered, "Zero. They hadn't looked at the property, nothing, they just made that decision."

Insurance denials complicate western NC recovery after Helene

WRAL Specialists

5 On Your Side investigates the cost of flood insurance

Restaurant Ratings: Wang's Kitchen, KFC and Ruby Tuesday

Flood insurance not an option for many homeowners left paying for Helene damage

Scammers exploiting chaos caused by Helene

5 On Your Side

Durham County years behind in fire inspections of large employers

After WRAL documentary exposes failures in foster care, NC lawmakers promise change

North Carolina lawmakers push for child welfare reform after WRAL documentary 

'Happens in seconds:' FBI warns of rise in 'sextortion' targeting kids as young as seven

Investigations

Grace Ueng: Six strategies to take back your time

Apple unveils a souped-up and more expensive version of its lowest priced iPhone

Microsoft says it has created a new state of matter to power quantum computers

Tom Snyder: Ag is a top industry for IoT and other takeaways from IoT Evolution

WRAL TechWire

New round of Apple expansion investments could put RTP site back in play

Apple to spend $500 billion to expand in US, including NC data center

Starbucks lays off 1,100 corporate employees as coffee chain streamlines

Trump says he may take control of the US Postal Service. Here's what to know

Business

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Pet of the Day: Feb. 23, 2025

Family

8-year-old BMX star from North Carolina joins Team USA

Pet of the Day: Feb. 21, 2025

Amanda Lamb: Why aren't we talking about it?

NC school closures: How do districts decide when to close due to weather?

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Macy's Flash Sale today, Feb. 24: Up to 70% off coats, sweaters, boots & cold weather accessories

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