Mr. Cooper Group Reports Second Quarter 2025 Results

  • Reported net income of $198 million including other mark-to-market of $30 million, equivalent to ROCE of 15.9% and operating ROTCE of 17.2%
  • Servicing portfolio grew 25% y/y to $1,509 billion
  • Subsequent to quarter-end, launched MSR Fund with initial $200 million commitment
  • Recognized by Great Place to Work as one of the Best Workplaces in Texas

Mr. Cooper Group Inc. (NASDAQ: COOP) (the โ€œCompanyโ€), reported second quarter income before income tax expense of $277 million and net income of $198 million. Excluding other mark-to-market and other adjustments, the Company reported pretax operating income of $269 million. Adjustments included other mark-to-market net of hedges of $30 million and other items shown below in the reconciliation of GAAP and non-GAAP results.

Chairman and CEO Jay Bray commented, โ€œThis was another strong quarter, marked by consistent, recurring, and predictable performance, along with higher returns. Our Company is firing on all cylinders and gaining momentum as we move closer to joining forces with Rocket.โ€

President Mike Weinbach added, โ€œIโ€™m incredibly proud of our teamโ€™s continued excellence in servicing and strong execution in originations. Our robust operations and technology continue to drive efficiencies, deliver exceptional service to customers, and attract new clients. We see compelling opportunities to expand our customer base, and our focus on cost leadership, fee-based revenue growth, and scaling our originations platform positions us to deliver strong, sustainable returns.โ€

Servicing

The Servicing segment provides a best-in-class home loan experience for our 6.4 million customers while simultaneously strengthening asset performance for investors. In the second quarter, Servicing recorded pretax income of $364 million, including other mark-to-market of $30 million. The servicing portfolio ended the quarter at $1,509 billion. Servicing generated pretax operating income, excluding other mark-to-market, of $332 million. At quarter end, the carrying value of the MSR was $11,431 million equivalent to 156 bps of MSR UPB.

ย 

Quarter Ended

($ in millions)

Q2'25

ย 

Q1'25

ย 

$

ย 

BPS

ย 

$

ย 

BPS

Operational revenue

$

681

ย 

ย 

18.1

ย 

ย 

$

707

ย 

ย 

18.5

ย 

Amortization, net of accretion

ย 

(278

)

ย 

(7.4

)

ย 

ย 

(223

)

ย 

(5.8

)

Mark-to-market

ย 

31

ย 

ย 

0.8

ย 

ย 

ย 

(81

)

ย 

(2.1

)

Total revenues

ย 

434

ย 

ย 

11.5

ย 

ย 

ย 

403

ย 

ย 

10.6

ย 

Total expenses

ย 

(148

)

ย 

(4.0

)

ย 

ย 

(240

)

ย 

(6.3

)

Total other income, net

ย 

78

ย 

ย 

2.1

ย 

ย 

ย 

51

ย 

ย 

1.3

ย 

Income before taxes

ย 

364

ย 

ย 

9.6

ย 

ย 

ย 

214

ย 

ย 

5.6

ย 

Other mark-to-market

ย 

(30

)

ย 

(0.8

)

ย 

ย 

82

ย 

ย 

2.1

ย 

Accounting items

ย 

(8

)

ย 

(0.2

)

ย 

ย 

26

ย 

ย 

0.7

ย 

Intangible amortization

ย 

6

ย 

ย 

0.2

ย 

ย 

ย 

10

ย 

ย 

0.3

ย 

Pretax operating income excluding other mark-to-market and accounting

items

$

332

ย 

ย 

8.8

ย 

ย 

$

332

ย 

ย 

8.7

ย 

ย 

Quarter Ended

ย 

Q2'25

ย 

Q1'25

MSRs UPB ($B)

$

731

ย 

ย 

$

734

ย 

Subservicing and Other UPB ($B)

ย 

778

ย 

ย 

ย 

780

ย 

Ending UPB ($B)

$

1,509

ย 

ย 

$

1,514

ย 

Average UPB ($B)

$

1,510

ย 

ย 

$

1,531

ย 

60+ day delinquency rate at period end

ย 

1.4

%

ย 

ย 

1.5

%

Annualized CPR

ย 

7.0

%

ย 

ย 

5.0

%

Modifications and workouts

ย 

31,966

ย 

ย 

ย 

35,250

ย 

Originations

The Originations segment creates servicing assets at attractive margins by acquiring loans through the correspondent channel and refinancing existing loans through the direct-to-consumer channel. Originations earned pretax income of $64 million and pretax operating income of $64 million.

The Company funded 33,051 loans in the second quarter, totaling approximately $9.4 billion UPB, which was comprised of $2.6 billion in direct-to-consumer and $6.8 billion in correspondent. Funded volume increased 14% quarter-over-quarter, while pull through adjusted volume increased 10% quarter-over-quarter to $9.7 billion.

ย 

Quarter Ended

($ in millions)

Q2'25

ย 

Q1'25

Income before taxes

$

64

ย 

$

45

Accounting items

ย 

โ€”

ย 

ย 

8

Pretax operating income excluding accounting items and other

$

64

ย 

$

53

ย 

Quarter Ended

($ in millions)

Q2'25

ย 

Q1'25

Total pull through adjusted volume

$

9,733

ย 

ย 

$

8,842

ย 

Funded volume

$

9,443

ย 

ย 

$

8,319

ย 

Refinance recapture percentage

ย 

47

%

ย 

ย 

51

%

Recapture percentage

ย 

17

%

ย 

ย 

19

%

Purchase volume as a percentage of funded volume

ย 

70

%

ย 

ย 

72

%

Conference Call Webcast and Investor Presentation

The Company will release its second quarter 2025 financial results on July 23, 2025 at 7:00 A.M. Eastern Time. The press release, investor presentation, and a recording of prepared remarks will be available under the investors section on Mr. Cooper Groupโ€™s website, www.mrcoopergroup.com.

Non-GAAP Financial Measures

The Company utilizes non-GAAP financial measures as the measures provide additional information to assist investors in understanding and assessing the Companyโ€™s and our business segmentsโ€™ ongoing performance and financial results, as well as assessing our prospects for future performance. The adjusted operating financial measures facilitate a meaningful analysis and allow more accurate comparisons of our ongoing business operations because they exclude items that may not be indicative of or are unrelated to the Companyโ€™s and our business segmentsโ€™ core operating performance, and are better measures for assessing trends in our underlying businesses. These notable items are consistent with how management views our businesses. Management uses these non-GAAP financial measures in making financial, operational and planning decisions and evaluating the Companyโ€™s and our business segmentโ€™s ongoing performance. Pretax operating income (loss) in the servicing segment eliminates the effects of mark-to-market adjustments which primarily reflects unrealized gains or losses based on the changes in fair value measurements of MSRs and their related financing liabilities for which a fair value accounting election was made. These adjustments, which can be highly volatile and material due to changes in credit markets, are not necessarily reflective of the gains and losses that will ultimately be realized by the Company. Pretax operating income (loss) in each segment also eliminates, as applicable, transition and integration costs, gains (losses) on sales of fixed assets, certain settlement costs that are not considered normal operational matters, intangible amortization, change in equity method investments, fair value change in equity investments and other adjustments based on the facts and circumstances that would provide investors a supplemental means for evaluating the Companyโ€™s core operating performance. Return on tangible common equity (ROTCE) is computed by dividing net income by average tangible common equity (also known as tangible book value). Tangible common equity equals total stockholdersโ€™ equity less goodwill and intangible assets. Management believes that ROTCE is a useful financial measure because it measures the performance of a business consistently and enables investors and others to assess the Companyโ€™s use of equity. Tangible book value is defined as stockholdersโ€™ equity less goodwill and intangible assets. Our management believes tangible book value is useful to investors because it provides a more accurate measure of the realizable value of shareholder returns, excluding the impact of goodwill and intangible assets.

Forward Looking Statements

Any statements in this release that are not historical or current facts are forward looking statements. Forward looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Results for any specified quarter are not necessarily indicative of the results that may be expected for the full year or any future period. Certain of these risks and uncertainties are described in the โ€œRisk Factorsโ€ section of Mr. Cooper Groupโ€™s most recent annual reports and other required documents as filed with the SEC which are available at the SECโ€™s website at http://www.sec.gov. Mr. Cooper undertakes no obligation to publicly update or revise any forward-looking statement or any other financial information contained herein, and the statements made in this press release are current as of the date of this release only.

Financial Tables

MR. COOPER GROUP INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(millions of dollars, except for earnings per share data)

ย 

ย 

Three Months Ended

June 30, 2025

ย 

Three Months Ended

March 31, 2025

Revenues:

ย 

ย 

ย 

Service related, net

$

472

ย 

ย 

$

440

ย 

Net gain on mortgage loans held for sale

ย 

136

ย 

ย 

ย 

120

ย 

Total revenues

ย 

608

ย 

ย 

ย 

560

ย 

Total expenses:

ย 

330

ย 

ย 

ย 

430

ย 

Other (expense) income, net:

ย 

ย 

ย 

Interest income

ย 

217

ย 

ย 

ย 

189

ย 

Interest expense

ย 

(217

)

ย 

ย 

(213

)

Other expense, net

ย 

(1

)

ย 

ย 

(11

)

Total other expense, net

ย 

(1

)

ย 

ย 

(35

)

Income before income tax expense

ย 

277

ย 

ย 

ย 

95

ย 

Income tax expense

ย 

79

ย 

ย 

ย 

7

ย 

Net income

$

198

ย 

ย 

$

88

ย 

ย 

ย 

ย 

ย 

Earnings per share:

ย 

ย 

ย 

Basic

$

3.09

ย 

ย 

$

1.38

ย 

Diluted

$

3.04

ย 

ย 

$

1.35

ย 

Weighted average shares of common stock outstanding (in millions):

ย 

ย 

ย 

Basic

ย 

64.0

ย 

ย 

ย 

63.7

ย 

Diluted

ย 

65.1

ย 

ย 

ย 

65.0

ย 

MR. COOPER GROUP INC. AND SUBSIDIARIES

UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS

(millions of dollars)

ย 

ย 

June 30, 2025

ย 

March 31, 2025

Assets

ย 

ย 

ย 

Cash and cash equivalents

$

783

ย 

$

784

Restricted cash

ย 

168

ย 

ย 

166

Mortgage servicing rights at fair value

ย 

11,431

ย 

ย 

11,345

Advances and other receivables, net

ย 

1,124

ย 

ย 

1,061

Mortgage loans held for sale at fair value

ย 

2,475

ย 

ย 

2,603

Property and equipment, net

ย 

72

ย 

ย 

63

Deferred tax assets, net

ย 

149

ย 

ย 

217

Other assets

ย 

2,297

ย 

ย 

2,207

Total assets

$

18,499

ย 

$

18,446

ย 

ย 

ย 

ย 

Liabilities and Stockholders' Equity

ย 

ย 

ย 

Unsecured senior notes, net

$

4,902

ย 

$

4,896

Advance, warehouse and MSR facilities, net

ย 

6,161

ย 

ย 

6,313

Payables and other liabilities

ย 

1,956

ย 

ย 

1,949

MSR related liabilities - nonrecourse at fair value

ย 

381

ย 

ย 

398

Total liabilities

ย 

13,400

ย 

ย 

13,556

Total stockholders' equity

ย 

5,099

ย 

ย 

4,890

Total liabilities and stockholders' equity

$

18,499

ย 

$

18,446

UNAUDITED SEGMENT STATEMENT OF

OPERATIONS & EARNINGS RECONCILIATION

(millions of dollars, except for earnings per share data)

ย 

ย 

Three Months Ended June 30, 2025

ย 

Servicing

ย 

Originations

ย 

Corporate/

Other

ย 

Consolidated

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Service related, net

$

426

ย 

ย 

$

30

ย 

ย 

$

16

ย 

ย 

$

472

ย 

Net gain on mortgage loans held for sale

ย 

8

ย 

ย 

ย 

128

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

136

ย 

Total revenues

ย 

434

ย 

ย 

ย 

158

ย 

ย 

ย 

16

ย 

ย 

ย 

608

ย 

Total expenses

ย 

148

ย 

ย 

ย 

100

ย 

ย 

ย 

82

ย 

ย 

ย 

330

ย 

Other income (expense), net:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Interest income

ย 

184

ย 

ย 

ย 

33

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

217

ย 

Interest expense

ย 

(106

)

ย 

ย 

(30

)

ย 

ย 

(81

)

ย 

ย 

(217

)

Other expense, net

ย 

โ€”

ย 

ย 

ย 

3

ย 

ย 

ย 

(4

)

ย 

ย 

(1

)

Total other income (expense), net

ย 

78

ย 

ย 

ย 

6

ย 

ย 

ย 

(85

)

ย 

ย 

(1

)

Pretax income (loss)

$

364

ย 

ย 

$

64

ย 

ย 

$

(151

)

ย 

$

277

ย 

Income tax expense

ย 

ย 

ย 

ย 

ย 

ย 

ย 

79

ย 

Net income

ย 

ย 

ย 

ย 

ย 

ย 

$

198

ย 

Earnings per share

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Basic

ย 

ย 

ย 

ย 

ย 

ย 

$

3.09

ย 

Diluted

ย 

ย 

ย 

ย 

ย 

ย 

$

3.04

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Non-GAAP Reconciliation:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Pretax income (loss)

$

364

ย 

ย 

$

64

ย 

ย 

$

(151

)

ย 

$

277

ย 

Other mark-to-market

ย 

(30

)

ย 

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

(30

)

Accounting items / other

ย 

(8

)

ย 

ย 

โ€”

ย 

ย 

ย 

23

ย 

ย 

ย 

15

ย 

Intangible amortization

ย 

6

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

1

ย 

ย 

ย 

7

ย 

Pretax operating income (loss)

$

332

ย 

ย 

$

64

ย 

ย 

$

(127

)

ย 

$

269

ย 

Income tax expense(1)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

(65

)

Operating income

ย 

ย 

ย 

ย 

ย 

ย 

$

204

ย 

Operating ROTCE(2)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

17.2

%

Average tangible book value (TBV)(3)

ย 

ย 

ย 

ย 

ย 

ย 

$

4,749

ย 

(1)

Assumes tax-rate of 24.2%.

(2)

Computed by dividing annualized earnings by average TBV.

(3)

Average of beginning TBV of $4,641 and ending TBV of $4,857.

UNAUDITED SEGMENT STATEMENT OF

OPERATIONS & EARNINGS RECONCILIATION

(millions of dollars, except for earnings per share data)

ย 

ย 

Three Months Ended March 31, 2025

ย 

Servicing

ย 

Originations

ย 

Corporate/

Other

ย 

Consolidated

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Service related, net

$

397

ย 

ย 

$

26

ย 

ย 

$

17

ย 

ย 

$

440

ย 

Net gain on mortgage loans held for sale

ย 

6

ย 

ย 

ย 

114

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

120

ย 

Total revenues

ย 

403

ย 

ย 

ย 

140

ย 

ย 

ย 

17

ย 

ย 

ย 

560

ย 

Total expenses

ย 

240

ย 

ย 

ย 

95

ย 

ย 

ย 

95

ย 

ย 

ย 

430

ย 

Other income (expense), net:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Interest income

ย 

157

ย 

ย 

ย 

29

ย 

ย 

ย 

3

ย 

ย 

ย 

189

ย 

Interest expense

ย 

(106

)

ย 

ย 

(26

)

ย 

ย 

(81

)

ย 

ย 

(213

)

Other expense, net

ย 

โ€”

ย 

ย 

ย 

(3

)

ย 

ย 

(8

)

ย 

ย 

(11

)

Total other income (expense), net

ย 

51

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

(86

)

ย 

ย 

(35

)

Pretax income (loss)

$

214

ย 

ย 

$

45

ย 

ย 

$

(164

)

ย 

$

95

ย 

Income tax expense

ย 

ย 

ย 

ย 

ย 

ย 

ย 

7

ย 

Net income

ย 

ย 

ย 

ย 

ย 

ย 

$

88

ย 

Earnings per share

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Basic

ย 

ย 

ย 

ย 

ย 

ย 

$

1.38

ย 

Diluted

ย 

ย 

ย 

ย 

ย 

ย 

$

1.35

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Non-GAAP Reconciliation:

ย 

ย 

ย 

ย 

ย 

ย 

ย 

Pretax income (loss)

$

214

ย 

ย 

$

45

ย 

ย 

$

(164

)

ย 

$

95

ย 

Other mark-to-market

ย 

82

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

82

ย 

Accounting items / other

ย 

26

ย 

ย 

ย 

8

ย 

ย 

ย 

34

ย 

ย 

ย 

68

ย 

Intangible amortization

ย 

10

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

โ€”

ย 

ย 

ย 

10

ย 

Pretax operating income (loss)

$

332

ย 

ย 

$

53

ย 

ย 

$

(130

)

ย 

$

255

ย 

Income tax expense

ย 

ย 

ย 

ย 

ย 

ย 

ย 

(62

)

Operating income(1)

ย 

ย 

ย 

ย 

ย 

ย 

$

193

ย 

Operating ROTCE(2)

ย 

ย 

ย 

ย 

ย 

ย 

ย 

16.8

%

Average tangible book value (TBV)(3)

ย 

ย 

ย 

ย 

ย 

ย 

$

4,597

ย 

(1)

Assumes tax-rate of 24.2%.

(2)

Computed by dividing annualized earnings by average TBV.

(3)

Average of beginning TBV of $4,553 and ending TBV of $4,641.

Non-GAAP Reconciliation:

Quarter Ended

($ in millions except value per share data)

Q2'25

ย 

Q1'25

Stockholders' equity (BV)

$

5,099

ย 

ย 

$

4,890

ย 

Goodwill

ย 

(141

)

ย 

ย 

(141

)

Intangible assets

ย 

(101

)

ย 

ย 

(108

)

Tangible book value (TBV)

$

4,857

ย 

ย 

$

4,641

ย 

Ending shares of common stock outstanding (in millions)

ย 

64.0

ย 

ย 

ย 

64.0

ย 

ย 

ย 

ย 

ย 

BV/share

$

79.68

ย 

ย 

$

76.43

ย 

TBV/share

$

75.90

ย 

ย 

$

72.53

ย 

ย 

ย 

ย 

ย 

Net income

$

198

ย 

ย 

$

88

ย 

ROCE(1)

ย 

15.9

%

ย 

ย 

7.3

%

ย 

ย 

ย 

ย 

Beginning stockholdersโ€™ equity

$

4,890

ย 

ย 

$

4,813

ย 

Ending stockholdersโ€™ equity

$

5,099

ย 

ย 

$

4,890

ย 

Average stockholdersโ€™ equity (BV)

$

4,995

ย 

ย 

$

4,852

(1)

Return on Common Equity (ROCE) is computed by dividing annualized earnings by average BV.

ย 

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