Showcasing the future of intelligent utility customer engagement

Convey, a leading provider of customer engagement solutions for highly regulated industries, today announced the launch of its new website at goconvey.com. The company recently unveiled its new name and brand in May, and the new website marks its next chapter in transforming utility customer engagement, and underscores Convey’s vision of enhancing customer experience through intelligent workflows that build trust between utilities and their customers.

Convey’s mission is brought to life with the propensity to simplify complexity, strengthen community connections, and equip utilities and other regulated industries with solutions and tools that bring clarity, responsiveness, and humanity to their customer interactions.

“Our new website reflects our passion for revolutionizing customer engagement,” said Maulik Datanwala, Chief Executive Officer, Convey. “Utilities today face extraordinary challenges in engaging their customers and meeting them where they are, and Convey’s mission is to help them meet those challenges through innovation, and humanized connections. Goconvey.com is where that mission comes to life.”

“The new website demonstrates how Convey is helping utilities reimagine the customer experience,” said Ashley Gordon, Head of Marketing, Convey. “By combining intelligent workflows with a more human approach, we are making it easier for utilities to solve everyday challenges and support customers when it matters most. This website solidifies our commitment to building solutions that deliver both simplicity and impact.”

Goconvey.com offers a streamlined digital experience with modern design, intuitive navigation, and a robust resource hub. Visitors can explore Convey’s intelligent solutions, customer success stories, and thought leadership on how utilities can embrace innovation while building stronger, more meaningful customer relationships.

About Convey (Formerly Message Broadcast)

Convey delivers intelligent customer workflows that humanize connections in regulated environments. Formerly Message Broadcast, Convey transforms compliance requirements into streamlined experiences through purpose-built solutions that deliver measurable impact for utilities and essential service providers. Our technology helps organizations modernize operations and set new engagement standards while efficiently managing millions of interactions. Reimagine the customer journey at goconvey.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250902429497/en/

"Utilities today face extraordinary challenges in engaging their customers and meeting them where they are, and Convey’s mission is to help them meet those challenges through innovation, and humanized connections," said Maulik Datanwala, CEO, Convey.