Merchants in e-commerce may benefit from learning how to minimize chargeback losses, especially as fraud is becoming more rampant. Chargeback refers to when money is returned to a customer after contesting a charge. Sometimes, customers may dispute the charge if they didn’t receive the product they wanted, but other times, they may do so to keep the product without having to part with their funds.
Juniper Research 2023 projections show that losses incurred as a result of e-commerce fraud globally surpassed $48 billion. Additionally, a study by…
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