With more Californians seeking counseling during the busy summer season, Eye Cue Mental Health is outlining how patients can reach a mental health therapist without the long waits that are common across the state. The Cerritos practice keeps appointment hours seven days a week, from 8 a.m. to 10 p.m., and offers both in-person and video sessions so that scheduling can fit around work, school, and family routines.
Access has long been the hardest part of getting care in California, where new patients often wait weeks for a first opening and are then offered sessions only every other week. Eye Cue Mental Health built its model to shorten that gap. Through its telehealth therapy program, residents anywhere in the state can meet a therapist by secure video, while those near the clinic can choose in-person visits at the Cerritos office on the Los Angeles and Orange County border.
The practice provides individual therapy, couples counseling, and family therapy, and it accepts a range of insurance so that care is covered rather than paid out of pocket, including Medi-Cal, Anthem, Blue Shield Promise, Cigna, and Aetna. A full list of the practice's therapy services is available online, along with details on how a first appointment is arranged by phone. Patients can begin by video and later move to in-person visits, or the reverse, without changing therapists.
For people who have never worked with a mental health therapist, the process is more ordinary than it sounds. A therapist is a trained clinician who listens, asks questions, and works with a person to make sense of what they are feeling, at a pace the two of them set together. Sessions usually run about an hour and stay confidential within the limits of the law. The practice draws on established, evidence-based forms of therapy, including cognitive behavioral therapy, which looks at the links between thoughts, feelings, and behavior, along with psychodynamic and solution-focused approaches. A therapist explains the approach in plain terms and adjusts it to the person in the room, rather than applying one method to everyone.
"Getting in the door should be the easy part, not the obstacle," said Saqib Iqbal, LCSW, founder of Eye Cue Mental Health. "We keep the hours long and the options open because treatment length is based on your medical necessity, not an algorithm or a quota. No one is pulling the strings, you are in charge of your treatment."
Adults come to therapy for a wide range of reasons, among them everyday stress, anxiety, low mood, grief, relationship strain, and the lasting effects of difficult experiences. There is no threshold a person has to reach before talking to a therapist is worthwhile. For Californians who cannot easily travel to Cerritos, secure video sessions make it possible to meet the same therapist from home, from a parked car on a lunch break, or from anywhere with a private connection and a phone or laptop. A person can begin online and later move to in-person visits, or the other way around, without repeating the intake or explaining their history to someone new. That continuity is part of what makes ongoing therapy easier to keep up with over the months that follow.
Weekend and evening availability sets the practice apart from most Los Angeles-area clinics, many of which close on Saturdays and Sundays. The clinical team includes therapists who work in Spanish, Farsi, Tagalog, Hindi, Urdu, and Punjabi, so that patients can be matched with someone who understands their language and background. When a patient does not feel like the right fit with a first therapist, the practice arranges a switch to another clinician rather than ending care.
Californians looking to book a session can review the practice's availability and start an intake by phone. New patients are asked for their insurance details when they call so the front desk can confirm coverage before the first visit, and staff can explain which sessions are available in person in Cerritos and which can be held by video.
About Eye Cue Mental Health: Eye Cue Mental Health is an outpatient psychotherapy practice based in Cerritos, California, offering individual, couples, and family therapy, EMDR, and telehealth across the state. The practice accepts Medi-Cal and major commercial insurance, provides multilingual care, and sets treatment length by clinical need rather than an insurance algorithm.
###
For more information about Eye Cue Mental Health, contact the company here:
Eye Cue Mental Health
Saqib Iqbal
(562) 860-2891
saqi@eyecuemh.com
17215 Studebaker Rd., Suite #110, Cerritos, CA 90703
