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Articles published by NICE

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NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise
May 07, 2025
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NICE Named Leader In 2025 Aragon Research GlobeTM for AI Agent Platforms in the Intelligent Contact Center
April 17, 2025
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NICE Named a Leader in CCaaS by Independent Research Firm
April 10, 2025
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NICE Actimize Recognized as a Leader in Anti-Money Laundering Solutions Report with Highest Scores Possible in All Ten Criteria within Current Offering Category
April 08, 2025
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NICE Actimize Introduces Xceed AI Agents for Faster, Smarter Fraud and FinCrime Prevention
April 07, 2025
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Hidalgo County Criminal District Attorney’s Office Digitally Transforms Evidence Management with NICE Justice
April 03, 2025
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NICE Actimize X-Sight ActOne Platform Redefines Financial Crime Investigations with Agentic AI
April 02, 2025
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NICE Actimize 2025 EMEA Fraud Survey Uncovers the Top Financial Fraud Types That FIs Must Prioritize
March 26, 2025
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NICE Announces Strategic Alliance with Deloitte Digital to Enhance Customer Experience Workflows Through AI and Automation
March 25, 2025
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NICE Wins Overall Best of Enterprise Connect and Best Innovation in Customer Experience At Enterprise Connect 2025 For CXone Mpower Orchestrator
March 18, 2025
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NICE Named a Leader In 2024 IDC MarketScape: Worldwide Conversational Intelligence and Analytics Vendor Assessment
March 18, 2025
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NICE Launches CXone Mpower Orchestrator to Deliver the First True End-to-End AI Automation in Customer Service
March 17, 2025
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State’s Attorney’s Office for Prince George’s County Undertakes Digital Evidence Management Transformation with AI-powered NICE Justice
March 13, 2025
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Certified Languages International Personalizes Customer Service with CXone Mpower
March 11, 2025
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NICE Reports 400% Increase in CXone Mpower Autopilot Interactions in 2024 as AI Agents Power Future of Customer Service
February 27, 2025
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NICE Reports 25% Year-Over-Year Cloud Revenue Growth for the Full-Year 2024
February 20, 2025
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NICE Provides Webcast and Dial-in Details for its Fourth Quarter 2024 Results Teleconference
February 13, 2025
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NICE Selected by Fire Department of New York to Digitally Transform Evidence Management
February 10, 2025
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NICE Opens Nominations for 2025 PSAPs’ Finest Awards Recognizing Emergency Communications Standouts
January 13, 2025
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San Francisco Department of Emergency Management Selects NICE Inform Elite for Capturing and Analyzing 911 Communications
January 08, 2025
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NICE Actimize Partners with The Knoble Non-Profit Network to Issue Best Practices Guide for Identifying Human Trafficking Activity
January 07, 2025
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Illinois’ McHenry County State’s Attorney’s Office Embraces Digital Transformation with NICE Justice AI-Powered Evidence Management
December 12, 2024
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Calcasieu Parish District Attorney’s Office Selects NICE Justice to Safeguard and Streamline Digital Evidence Management
December 12, 2024
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Monterey County District Attorney's Office Selects NICE Justice AI-powered Digital Evidence Management
December 12, 2024
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Fulton Bank Revolutionizes Financial Services Interactions with NICE CXone Mpower Copilot and Autopilot
December 11, 2024
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Prosper Creates Exceptional CX with Industry-Leading NICE CXone Mpower
December 09, 2024
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Travel + Leisure Co. Optimizes Vacation Ownership CX with NICE CXone Mpower
December 05, 2024
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NICE Reports 80% YOY Increase in Digital Interactions for Retailers Over Black Friday and Cyber Monday Shopping Weekend
December 04, 2024
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NICE Releases Environmental, Social and Governance (ESG) Report, Showcasing Power of Automation in Driving Exceptional Experiences
December 04, 2024
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Great Southern Bank Reduced Customer Wait Times With NICE CXone Mpower
December 03, 2024
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