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Articles published by NICE

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NICE Selected by DiDi Global to Deliver Real-time AI Driven Personalized Interactions
February 27, 2024
From NICE
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NICE Inform Elite Wins ASTORS Award for Best 911 Center Solution
February 26, 2024
From NICE
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NICE Reports 20% Year-Over-Year Cloud Revenue Growth and 16% Year-Over-Year EPS Growth for the Fourth Quarter 2023
February 22, 2024
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NICE Provides Dial-in Details for its Fourth Quarter 2023 Results Teleconference
February 15, 2024
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Alabama’s Shelby County Commission to Deploy NICE’s Market Leading Digital Evidence Management Platform to Transform Criminal Justice
January 29, 2024
From NICE
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Carnival UK To Revolutionize Guest Experience Leveraging NICE CXone’s Platform Completeness Converging CCaaS Voice, Digital, and CX AI
January 25, 2024
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NICE Announces Opening of Nominations for its 2024 PSAPs’ Finest Awards Recognizing Emergency Communications Professionals
January 24, 2024
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NICE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse
December 26, 2023
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NICE Advances AI-Driven Customer Experience with 2023 CXone Fall Release
December 20, 2023
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NICE CXone Named Outright CCaaS Leader In ISG Provider Lens 2023 Report
December 13, 2023
From NICE
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Europcar Transforms Global Customer Experience with NICE CXone
December 12, 2023
From NICE
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NICE Actimize Wins PAN Finance Award for Most Innovative Fraud Detection Technology, EMEA 2023
December 07, 2023
From NICE
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NICE Named the Outright Leader in the 2023 SPARK Matrix™ With Leading CX AI for Customer Journey Analytics (CJA) Report
December 06, 2023
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NICE and MoneyGram Named Winners for Customer Experience Category In Ventana Research’s 16th Annual Digital Leadership Awards
December 05, 2023
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NICE Actimize Recognized as Category Winner for Communications Monitoring Innovation in the Chartis 2024 RiskTech100® Rankings
November 27, 2023
From NICE
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Oodle Selects NICE Enlighten AI to Better Identify and Serve Vulnerable Customers
November 22, 2023
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Limango Selects NICE CXone to Elevate their CX Operation to the Cloud
November 20, 2023
From NICE
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NICE Reports 22% Year-Over-Year Cloud Revenue Growth for the Third Quarter 2023
November 16, 2023
From NICE
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Club Med Expands NICE CXone including Smart AI-Based Routing Across its Global Workforce to Improve Operational Efficiencies
November 14, 2023
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Webb County District Attorney’s Office Innovates as First in Texas to Digitally Transform Criminal Justice with NICE Evidencentral
November 13, 2023
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NICE Provides Dial-in Details for its Third Quarter 2023 Results Teleconference
November 09, 2023
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NICE Named an Exemplary Leader in Ventana Research 2023 Buyers Guide for Contact Centers
November 01, 2023
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NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s 2023 Industry Leadership Awards
October 26, 2023
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NICE Named Exemplary Leader in Ventana Research 2023 Buyers Guide for Agent Management
October 25, 2023
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Hastings Direct Standardizes CX Operations on CXone and Boosts Agent Productivity and Engagement
October 24, 2023
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NICE Actimize Positioned As Overall Leader in the 2023 Quadrant Knowledge Solutions Enterprise Fraud Management Report
October 23, 2023
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NICE Named a Leader in Everest Group’s Task Mining Products PEAK Matrix
October 19, 2023
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Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer Experiences
October 18, 2023
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NICE Announces 2023 PSAPs’ Finest Award Winners for Achievements in Emergency Communications
October 17, 2023
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Alaska Department of Law Selects NICE Justice for Statewide Digital Transformation of Criminal Justice
October 16, 2023
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