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Articles published by NICE

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NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service For 10th Consecutive Year
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NICE Expands CXone Mpower – The Ultimate AI Hyper Platform for Customer Service Automation
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NICE Actimize Wins 2024 Datos Insights Fraud & AML Impact Award for Best AML Transaction Monitoring Innovation
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NICE Recognizes 2024 PSAPs’ Finest Award Winners for Achievements in Emergency Communications
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NICE Actimize Wins 2024 FTF News Technology Innovation Award for Best Operational Risk Management Solution
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Banco PAN Revolutionizes CX with NICE CXone
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NICE Actimize Launches AI-Powered Fraud Investigations Solution to Mitigate Losses and Maximize Efficiencies
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Boon Rawd Supply Chain Moves to the Cloud with NICE CXone
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Arrow XL Selects NICE CXone Leveraging the Platform’s Complete Digital Portfolio and AI-Powered CX
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NICE Actimize 2024 Fraud Insights Report Shows Investment and Romance Scams Pose Increased Consumer Risk
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Dutch Railways Digitally Revolutionizes Transportation with NICE CXone
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Pinal County Attorney’s Office Latest Prosecutor to Deploy NICE Justice for Digital Evidence Management
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NICE Named Undisputed Leader for Second Consecutive Year in Metrigy’s 2024 CCaaS Provider Ranking
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NICE Enlighten Copilot Wins 2024 BIG Innovation Award for AI Excellence and Advanced Conversational AI
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NICE Transforms Citizen Experience with New Centralized Gateway to Government Services
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NICE Copilot Wins 2024 AI Breakthrough Award for Best AI Solution for Customer Experience
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NICE’s AI-Powered Digital Evidence Management Solution Selected by Augusta, Georgia DA’s Office to Deliver Timelier Justice
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NICE and Karpel Solutions Partner to Digitally Transform Criminal Justice for Prosecutors
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Open Network Exchange Revolutionizes its CX Strategy with NICE’s Enlighten AI
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NICE Reports 26% Year-Over-Year Cloud Revenue Growth Along With Continued Double-Digit Growth in Profitability for Q2 2024
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NICE Named a Leader and Star Performer in Everest Group’s 2024 Conversational AI Products PEAK Matrix Assessment
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Muskingum County Prosecuting Attorney’s Office in Ohio to Digitally Transform Evidence Management with NICE Justice
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NICE Provides Dial-in Details for its Second Quarter 2024 Results Teleconference
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NICE Actimize Introduces AI-Powered SURVEIL-X Behavior Solution to Proactively Identify Employee Conduct Risk Factors
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NICE WFM Leads Market Share For 10th Straight Year in DMG Consulting’s 2024 Workforce Management for the Enterprise in the Digital Era Report
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NICE Actimize Wins 2024 RegTech Insight Awards APAC for “Best Transaction Monitoring Solution”
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NICE Named 2024 MetriStar Top Provider for Self-Service, Agent Assistant Applications and Workforce Optimization, Highlighting the Platform Power of CXone
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NICE Actimize Named Most Innovative Client Onboarding & Lifecycle Management Platform by 2024 A-Team Innovation Awards
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NICE Actimize Positioned as Highest-Scoring Vendor in 2024 Quadrant Knowledge Solutions SPARK Matrix Know Your Customer Report
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State Attorney’s Office for Florida’s Eighth Judicial Circuit Automates Digital Evidence Management with NICE Justice
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