Event takes place November 17-21 in Orlando, FL

HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the 2024 Service Management World Expo Hall will display the latest products and services in the service management industry. The event takes place November 17-21, 2024 at the Loews Sapphire Falls Resort in Orlando, FL. Register here.

“Many innovative products and services will be on display in our Expo Hall and attendees will have the opportunity to see which solutions are right for their organization,” said Cindee Stott, Events Director, HDI. “Service Management World is the perfect place for service management leaders interested in staying ahead of the curve and learning about the latest trends in the industry.”

The Service Management World Expo Hall features sponsors showcasing the latest industry solutions.

Service Management World 2024 Exhibitor News

• EasyVista (Booth #318): EasyVista will showcase the EV Platform, supporting combined user scenarios across ITSM, ITOM, Remote Support, Orchestration, and Automation, featuring new modules and EV Pulse AI. This powerful AI layer leverages custom LLM-based automation, intelligent suggestions, and conversational AI, empowering IT teams to optimize workflows and elevate end-user experiences.
• Splashtop (Booth #317): Splashtop will showcase remote support solutions for on-demand and unattended access across Windows, Mac, Linux, and Android. The Splashtop AR add-on provides real-time virtual support via device cameras, providing two-way communication and AR annotations. With RealWear glasses, Splashtop AR can be used in hands-free and hazardous environments for OSHA compliance.

Service Management World sponsors include:

    - Diamond: Atlassian US, Inc. and Halo ITSM;

    - Platinum: Freshworks;

    - Gold: HCLSoftware, InvGate, ManageEngine, PeopleCert and SymphonyAI

To register for Service Management World, click here.

For sponsorship opportunities, contact Will Wise at Will.Wise@informa.com.

Media interested in a media pass, email Meryl Franzman at meryl.franzman@informa.com.​

Click here for more information on Service Management World or stay up to date on Facebook, X or LinkedIn.

About HDI

For more than 35 years, HDI has partnered with thousands of professionals and their organizations to improve their performance by helping them to: drive change, harness knowledge, transform teams, make connections, and turn challenges into opportunities. HDI empowers the technical support and service management community to advance their strategy, operations and teams through optimized service delivery. From the employee to the enterprise, HDI transforms service and support through its comprehensive lineup of training and certification courses, industry-leading annual conferences, results-driven consulting services, community-based networking opportunities, and insightful research and informational resources. What does HDI stand for? HDI stands for smarter service resulting in better business outcomes. Learn more at https://www.thinkhdi.com. HDI is brought to you by Informa Tech.

About Informa Tech

Informa Tech is a leading provider of market insight and market access to the global business technology community. Through in-depth expertise and an engaged audience community, Informa Tech helps business professionals make better technology decisions and marketers reach the most powerful tech buyers and influencers in the world. Across its portfolio of over 100+ trusted brands, Informa Tech has over 1000 industry experts, including over 400 research analysts and consultants in global research group Omdia, and a monthly audience reach of over 125 million. Informa Tech is a division of FTSE 100 company Informa plc.

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