New Relic, the Intelligent Observability Platform, announced that Ashley Puls has been promoted to the company’s Chief Architect. Puls will oversee the reliability and architecture of the New Relic Intelligent Observability Platform.

Delivering industry-leading reliability and scalability

Puls brings over 15 years of engineering experience at high growth technology companies, and recently served as Group Vice President of Engineering at New Relic driving both our north star architecture and reliability where she recently improved New Relic’s reliability by over 50 percent. She has held various positions in her 12 years at New Relic, including software engineer, staff engineer, architect, and senior director. She has a proven track record of architecting exemplary user experiences that can scale and is now focused on the core building blocks and vision to enable the New Relic Intelligent Observability Platform. Prior to New Relic, Puls worked as a software engineer at Raytheon. She holds a B.S. in Mathematics from Haverford and a Masters in Computer and Information Technology from the University of Pennsylvania.

“Ashley is a natural leader and brings her engineering expertise, strategy, and innovation excellence to New Relic,” said New Relic CEO Ashan Willy. “In her elevated role, she will continue to build upon her track record of success in making the New Relic Intelligent Observability Platform the most reliable and scalable platform in the industry. Ashley puts us in a strong position to continue to drive innovation with our next-generation architecture, create more customer value, and execute on our long-term strategy of eliminating digital interruptions for every organization.”

“New Relic offers the most powerful platform in the industry,” said New Relic Chief Architect Ashley Puls. “Our platform is designed to run 24-7 while scaling with our customers and providing answers in real time. In my new role, I will continue to own reliability across New Relic while also defining the future of our Intelligent Observability Platform. Our architecture is a durable, competitive advantage that drives innovation while accelerating the speed at which we can deliver value to our customers.”

Accelerating innovation in observability

New Relic continues to solidify its leadership in observability with groundbreaking advancements. Recent innovations include the launch of the New Relic Intelligent Observability Platform which transforms observability from ensuring uptime and reliability into a key driver of business growth and developer velocity. The platform enables new innovations like the New Relic AI integration with GitHub Copilot that dynamically detects and addresses issues from code changes. It also announced a collaboration with NVIDIA to offer New Relic AI monitoring for applications developed with NVIDIA NIM, the launch of the first integrated, AI-strengthened digital experience monitoring (DEM) solution, and the introduction of New Relic Pathpoint Plus. These advancements equip businesses of all sizes to optimize digital application performance and reliability at scale.

For more information on career opportunities at New Relic, visit www.newrelic.com/about/careers.

About New Relic

The New Relic Intelligent Observability platform helps businesses eliminate digital interruptions. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.

That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth. Visit: www.newrelic.com.

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