New digital platform provides small and mid-sized enterprises with tools, insights, and connections to grow in global markets.

Santander Bank, N.A. announced today the launch of Navigator Global, a new digital platform designed to help small and mid-sized U.S. businesses explore, enter, and expand into international markets. The platform leverages Santander’s market expertise to support internationally ambitious business clients achieve global growth.

Navigator Global provides U.S. businesses with step-by-step market-entry and expansion guidance across more than 30 international markets and 28 industry subsectors, including food and beverage, retail and wholesale, technology, life sciences, and manufacturing. Users can access curated content, real-time global insights, verified service providers, and tailored tools to navigate the complexities of international trade, all from a single, intuitive platform. The platform offers a standard and premium membership subscription. The standard subscription is currently available to Santander clients at no cost for 12 months, with premium tiers offering deeper market intelligence and expanded functionality.

Key features of Navigator Global include:

• Step-by-step guides and facilitation resources across many subsectors and markets
• Business matchmaking service
• 1,500+ content articles, together with market-relevant intelligence published every year
• A trusted network of 250+ pre-verified in-market providers, as well as government partners, trade associations, and country specialists
• Discounts on provider services

“Navigator Global represents the next evolution in how Santander supports its Commercial clients and strengthens our relationships with business leaders expanding internationally,” said Mike Lee, Head of Commercial Banking, Santander Bank. “Through this platform, we’re connecting clients to a global network of partners, solutions, and tailored insights that help them operate and grow confidently across borders in an increasingly complex global marketplace.”

Launching this week in both the United States and the United Kingdom, Navigator Global intends to expand to all Santander markets by the end of 2026, underscoring the international reach of the Bank’s network. The platform builds on a recent successful U.K. pilot which supported more than 2,500 businesses and drove double-digit increases in product opportunities for clients.

“In a rapidly changing trade environment, Navigator Global gives Santander clients the clarity and connections they need to take the next step in their growth journey,” said John Carroll, CEO of Navigator Global. “By leveraging insights and relationships across our international network and providing everything from rich behavioral data to solutions to ease cash flow pressures, we’re helping mid-market and small and medium-sized enterprises identify new opportunities and grow across borders—via a tool that’s available right at their fingertips.”

Navigator Global will continue to introduce new data insights, market intelligence, and relationship management tools that are designed to help businesses make smarter decisions and accelerate growth. As the platform expands across Santander’s network, it will deepen the connections, capabilities and opportunities available to clients, reinforcing the Bank’s global purpose of helping businesses prosper.

The Navigator Global platform was developed in collaboration with Dentsu, an integrated business transformation provider, combining Santander’s international trade and banking expertise with Dentsu’s capabilities in data and experience-led innovation.

About Santander Bank, N.A.

Santander Bank, N.A. is one of the country’s leading retail and commercial banks, with $102 billion in assets as of December 31, 2024. With its corporate offices in Boston, the Bank’s more than 4,400 employees and more than 1.8 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, Delaware and Florida. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN), recognized as one of the world’s most admired companies by Fortune Magazine in 2025, with approximately 178 million customers in the U.S., Europe, and Latin America. Santander Bank is overseen by Santander Holdings USA, Inc., Banco Santander’s intermediate holding company in the U.S. For more information, please visit www.santanderbank.com/us/commercial.

About Navigator Global

Navigator Global is here to help small and mid-sized businesses take on the world of international trade and win. Small and mid-sized businesses that operate across borders are often more resilient, more profitable, and grow faster than those that stick to domestic markets. However, for many businesses, the time, cost, and risk of going global can stand in the way of success. Owned by Banco Santander, S.A. and supported by the global transformation capabilities of Dentsu, Navigator Global is launching an ecosystem delivering intelligent insight, coaching and connections to help small and mid-sized businesses tackle the complexity, risk and cost of doing business across borders. For more information, please visit navigator.global/us/en.

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