Lenovo has been named a Leader in the 2024 Digital Workplace Services PEAK Matrix® Assessment for Mid-Market Enterprises by Everest Group. This recognition reflects Lenovo's innovative, customer-centric digital workplace solutions that empower mid-market enterprises to effectively navigate current-day business challenges.

Empowering Mid-Market Enterprises with Lenovo’s Digital Workplace Solutions

As businesses face increasing demands for cost-efficiency and operational agility, Lenovo’s Digital Workplace Solutions stand out for their ability to deliver personalized, scalable, and impactful results. Leveraging its proprietary Care of One™ platform, Lenovo delivers tailored experiences that enhance employee productivity, streamline IT operations, and reduce costs.

• Care of One™ Benefits
  • Enhances user experience by up to 30%
  • Reduces end-user support costs by 30%
  • Helps resolve 40% of issues proactively through Gen AI-powered insights

Through Care of One™, Lenovo enables hyper-personalized workplace experiences, combining managed and professional services with Gen AI-powered tools to meet the evolving needs of modern workforces. By incorporating Lenovo TruScale’s as-a-service provisioning, organizations can seamlessly align their technology investments with business growth.

Everest Group’s Framework for Evaluation

Everest Group’s analysis recognized Lenovo’s strengths across three critical dimensions:

• Market Impact: Proven success in driving measurable business outcomes for mid-market enterprises
• Vision and Capability: Leadership in innovation, with proprietary tools that optimize IT operations and elevate employee experiences
• Client-Centric Approach: Agile engagement models that align with mid-market enterprises’ preference for phased, scalable investments

A Recognized Commitment to Innovation and Success

The PEAK Matrix® Assessment incorporates a rigorous methodology that evaluates service providers on market impact, vision, and capabilities. Lenovo’s recognition as a Leader underscores its ability to deliver solutions that balance cost-efficiency with transformative potential.

“We appreciate being recognized as a leader in the Digital Workplace Services PEAK Matrix® Assessment,” said Vijay Gopal, Digital Workplace Solutions offering executive, Lenovo. “Lenovo’s digital workplace offerings, powered by Care of One™, represent a comprehensive approach to modernizing workplaces, delivering hyper-personalized experiences, and maximizing ROI for mid-market enterprises. It's about the employee experience, driving innovation, creativity, and employee satisfaction.”

For more information about Lenovo’s Digital Workplace Solutions and the Care of One™ platform, visit our website here.

About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.

About Lenovo

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.

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