Global logistics provider slashes shipment error rates from 20% to less than 1% using Qlik Cloud Analytics

Qlik^®, a global leader in data integration, data quality, analytics, and artificial intelligence (AI), is powering a bold transformation at Logistics Plus. In the logistics sector, where scale often defines advantage, Logistics Plus is using real-time, AI-driven intelligence to operate with greater precision, agility, and visibility across its global supply chain.

“Transformative is an understatement. With Qlik, we’ve made a 10,000-year leap in our ability to manage our data and see what we can do with it,” said Ryan McGregor, Director of Business Intelligence at Logistics Plus. “Operators much larger than us can’t respond in the same way this nimble company from Erie, Pennsylvania can. We’re punching above our weight with world-class analytics and reporting.”

Moving goods globally is a high-stakes, high-variability business. Delays, disruptions, and manual bottlenecks had begun to constrain Logistics Plus' rapid growth. With data trapped in spreadsheets and fragmented across geographies, teams lacked the visibility and agility needed to make timely, informed decisions.

Qlik Cloud Analytics™ became the new operating layer for the company’s supply chain, warehousing, and customer experience functions. The solution enables cross-platform visibility, faster tracking, and intelligent automation.

Today, Qlik powers:

• Port-level analytics for container turnaround time
• Predictive shipment insights using Qlik Predict^™
• Customer-facing dashboards such as My Freight Trend
• Internal C-suite visibility across all business units

Key Outcomes:

• Shipment error rate reduced from over 20% to under 1%
• Task time reduced from days to seconds for reports and interventions
• AI-powered predictions identify likely delays and trigger early action
• Rapidly updated dashboards shared directly with customers and executives

What sets Logistics Plus apart is a combination of speed and foresight. By embedding Qlik Predict into operations, the company now anticipates shipment delays before they happen and takes corrective action in transit, not after delivery fails.

“Our customers don’t just get updates. They get options,” added McGregor. “That’s what wins trust in this market.”

“Logistics Plus is proving what real execution with AI looks like,” said Brendan Grady, Executive Vice President and General Manager of Qlik’s Analytics Business Unit. “They’ve embedded predictive intelligence into their operations to make faster decisions, avoid disruptions, and stay ahead of larger competitors. That’s the kind of agility Qlik was built to deliver.”

As Logistics Plus continues to scale, the company is expanding its use of Qlik’s AI portfolio, including exploring Qlik Answers^® for unstructured data and Qlik Talend Cloud^® for advanced integration. The goal: deeper intelligence, tighter customer experiences, and faster moves in a volatile market.

“We’ve only just started tapping into what’s possible,” said McGregor. “With Qlik, we’re not just keeping up. We’re staying ahead.”

About Logistics Plus

Logistics Plus is a transportation, warehousing, fulfilment, technology, business intelligence, and supply chain solutions company based in Erie, Pennsylvania. It has around 2,100 employees across 50 different countries and is one of the industry’s fastest-growing privately owned companies.

About Qlik

Qlik converts complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio provides advanced, enterprise-grade AI/ML, data integration, and analytics. Our AI/ML tools, both practical and scalable, lead to better decisions, faster. We excel in data integration and governance, offering comprehensive solutions that work with diverse data sources. Intuitive analytics from Qlik uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. As strategic partners, our platform-agnostic technology and expertise make our customers more competitive.

© 2025 QlikTech International AB. All rights reserved. All company and/or product names may be trade names, trademarks and/or registered trademarks of the respective owners with which they are associated.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250729397004/en/