Programs recognize innovative sourcing partnerships and software providers driving business and IT transformation

Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has announced the winners of the 2025 ISG Paragon Awards™ and the ISG Software Innovation Awards™ for North America.

The winners of both programs were announced at the 2025 ISG Sourcing Industry Awards gala dinner on Wednesday, September 17, at the Westin Dallas Stonebriar Golf Resort & Spa in Dallas. The ISG Paragon Awards recognize the use of new approaches and technologies in sourcing industry partnerships, and the ISG Software Innovation Awards celebrate software providers whose innovations drive business and IT transformation.

An independent expert panel of judges selected the following winners of the 2025 ISG Paragon Awards for North America:

Excellence: Outstanding delivery by a service provider

Winner: Infosys with Alcon

Innovation: Imagination and entrepreneurial spirit in helping organizations future-proof their businesses and better serve clients

Winner: Argano with Team Horner

Transformation: The successful transformation of an organization or key business function

Winner: Virtusa with Huntington Bank

Sustainability: Digital sustainability initiatives that have delivered measurable environmental and/or social outcomes

Winner: Bahwan CyberTek with Weaver & Tidwell

AI Pacesetter: Substantial business impact through the adoption of AI

Winner: HTC Global Services with ACE Hardware

Partnership of the Year: High-performing partnership that drove exceptional business outcomes

Winner: HCLTech with PepsiCo

ISG Software Research analysts selected the following winners of the 2025 ISG Software Innovation Awards for North America:

Overall Software Innovation: The digital innovation that most successfully maximizes the value of people, processes, information and technology

Winner: InterSystems

Artificial Intelligence Award: The software provider that best exemplifies innovation in technologies supporting analytics, data intelligence, data platforms, generative AI, governance, machine learning and AI, operations and streaming and events

Winner: Quantum Metric

Business Applications Award: The software provider that best exemplifies innovation in technologies supporting customers and CX, digital business and workplace, employees and HCM, office of finance and accounting, office of revenue and supply chain and operations

Winner: OneStream Software

Industries Award: The software provider that best exemplifies innovation in technologies supporting automotive, CPG & retail, energy, financial services, healthcare, manufacturing, public sector, media & telecom or travel & hospitality

Winner: Patra

Information Technology Award: The software provider that best exemplifies innovation in technologies supporting ADM & DevOps, cloud & infrastructure, compute, edge, network & IoT, cybersecurity, intelligent automation, IT management & operations, observability and platforms

Winner: ReversingLabs

The ISG Software Innovation Awards were launched 18 years ago by Ventana Research, now ISG Software Research.

"Congratulations to all the outstanding organizations honored at the ISG Sourcing Industry Awards,” said John Boccuzzi, Jr., partner and president, ISG Research. "This year, we are delighted to feature the ISG Software Innovation Awards for the first time as part of the ISG Sourcing Industry Awards celebration. Together, our awards programs aim to showcase and honor the wide-ranging applications of technology for tangible, enduring success.”

The September 17 gala dinner also recognized winners of the ISG Provider Lens™ Awards, honoring outstanding performances by providers featured in ISG Provider Lens studies, and the ISG Star of Excellence™ awards, which recognize excellence in provider delivery based on enterprise client feedback. Full details are available on the award website.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments. For more information, visit www.isg-one.com.

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ISG has announced the winners of the ISG Paragon Awards, recognizing new approaches and technologies in sourcing industry partnerships, and the ISG Software Innovation Awards, celebrating software providers' innovations that drive business transformation.