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Coforge Advances EvolveOps.AI: Agentic AI-Powered IT Operations Platform for Mission Zero Resiliency from Edge to Cloud

  • Operationalizing "Mission Zero" with an agentic-powered ecosystem designed for zero disruption, zero touch, and zero friction across the modern enterprise.

Coforge Limited (NSE: COFORGE), a global digital services and solutions provider, announced key advances of EvolveOps.AI, a next-generation agentic AI-powered IT operations management platform. It is designed to empower enterprises to prepare for an AI-first era, leveraging purpose-built hybrid cloud architecture and agentic operations for agility, resilience and transformation. Powered by advanced agentic AI agents, EvolveOps.AI delivers end-to-end autonomous operations across the lifecycle of enterprise systems running on hybrid cloud.

EvolveOps.AI amplifies and augments enterprise investments in observability, data fabric and automation platforms to accelerate the journey towards agentic AI-powered operations. Built entirely on open-source technologies, EvolveOps.AI can be deployed quickly, leveraging a large repository of pre-built adaptors and plug-ins, a fine-tuned and purpose-built Small Language Model (SLM) and agentic AI resolver personas to autonomously administer enterprise IT operations management.

By applying AI and machine learning across a unified data fabric for technology operations, EvolveOps.AI enables enterprises to cut down the noise, accelerate incident lifecycle management, and dramatically improve reliability of mission-critical systems. With EvolveOps.AI, enterprises have reduced systems downtime by 25%, cut IT operational expenses by 40%, reduced Mean Time to Detection and Mean Time to Resolution by 60%, and achieved 40% faster time to market for products.

EvolveOps.AI directly addresses some of the most pressing challenges in modern IT operations. “Our strategy for cloud and infrastructure is anchored in Mission Zero – Zero Disruption, Zero Touch, Zero Friction – for every cloud transformation we execute,” said Ashish Kumar, Global Business Unit Head – Cloud at Coforge. “With EvolveOps.AI, we are operationalizing that mission by infusing AI agents into every stage of the technology operations lifecycle. The platform helps our clients shift from reactive firefighting to proactive, autonomous operations—delivering higher resilience, improved developer productivity, and a superior experience for business users and customers.”

VIDEO: Ashish Kumar discusses the capability advances of EvolveOps.AI

At its core, EvolveOps.AI combines the power of fine-tuned SLMs with the proven value of deterministic models, delivering superior performance across IT operations. This approach enables Coforge to achieve results dramatically improving time to value while significantly reducing cost to serve.

To date, Coforge has developed 28 agentic personas that perform various tasks across the IT Operations lifecycle, including SRE agents, Infrastructure and Cloud Engineering Agents, Network Engineering Agents, Kubernetes Engineering Agents, Command Center Engineering Agents, Service Management Agents and FinOps Agents. Each has the ability to analyze, reason, decide and act across various complex IT scenarios. The platform incorporates robust guardrails, enabling enterprises to toggle from human-in-the-loop (HITL) mode to truly autonomous operations to deliver necessary enterprise-grade precision.

EvolveOps.AI has been architected for seamless integration with the industry’s leading hyperscalers and enterprise IT Operations Management platforms. Its Hybrid Cloud Manager module supports full-stack builds and policy-driven automation across Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and private cloud environments, while also interfacing with a broad ecosystem of observability, ITSM, security, and automation tools. This ensures that enterprises can adopt autonomous operations without disrupting their existing technology landscape, and standardize governance, FinOps, and reliability practices across multi-cloud estates.‑stack builds and policy‑driven automation across Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI), and private cloud environments, while also interfacing with a broad ecosystem of observability, ITSM, security, and automation tools. This ensures that enterprises can adopt autonomous operations without disrupting their existing technology landscape and can standardize governance, FinOps, and reliability practices across multi‑cloud estates.

About Coforge

Coforge is a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on select industries, a deep domain understanding of the underlying processes of those industries and partnerships with leading technology platforms, enables Coforge to be a trusted partner of its clients in their transformation initiatives. Coforge leads with its Product Engineering approach and leverages AI, Cloud, Data, Integration and Automation technologies to transform businesses into intelligent, high growth enterprises. Coforge has 33 global delivery centers and is present in 25 countries.

Learn more at www.coforge.com

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