Software-as-a-service or SaaS technology gives business leaders more control over the software they choose to run HR, sales, and finance departments. It is common for businesses to perform SAP integrations that combine core operations with various SaaS applications, but the process isn't without obstacles. Here, we'll discuss the most common SAP integration challenges.
Achieving Strategic Goals
Applications are often deployed quickly, allowing departments to meet short-term objectives. Quick deployments, however, may create long-term problems. SaaS brings numerous benefits to various departments, all of which must access data from the central SAP system. When these integrations are delayed or made unnecessarily complex, it affects each department's ability to use SaaS to achieve its goals. There's a great article on SAP development and integration, and one can check it out here.
Data and Process Management
In some cases, SAP requires real-time data collection from multiple applications simultaneously. For instance, customers' data may be held in a company's CRM solution, SAP, and marketing automation system.
When businesses create customer-centric marketing campaigns, data should be gathered from a central source. Many organizations, unfortunately, find it difficult to decide which of the above solutions should be used.
Scalability
According to realtimecampaign.com, many businesses end up with SAP integrations that fit their current needs but leave little room for growth. Integration infrastructures should be able to handle the volume of data a company creates now and in the future.
Technical Abilities
It takes significant skill to build connected SAP integrations and seamlessly combine applications from various vendors. To succeed, departments need knowledge of and experience with each application's architecture. SAPinsider gives end users and leaders the tools they need to get ahead.
Maintenance and Upgrades
SAP integrations come with a lot of middleware, and its support should be able to handle upgrades in SaaS and SAP. These costs should be included in the maintenance budget for any SaaS-SAP integration.
Migration
Since the start of the computer age, migrations have been a persistent challenge. Migrations allow companies to access current applications, reach lower TCOs for integrations, and fund their tools. When companies migrate their interfaces as new tools are built, they protect themselves from future failures. As new SAP blockchain applications target B2B collaboration, businesses will find it easier to stay up-to-date.
S/4HANA Integration Projects
Many users are unsure about moving to S/4HANA. While some have made the switch, others are still on the fence. While simple updates allow companies to use most existing integrations, full migrations, as previously stated, make it easier to maintain funding.
Skill Requirements
SAP's comprehensive solutions and its selection of integration methods, quickly create complicated software delivery and development environments. To address these complexities, companies must hire or build SAP development teams including members with specialized skills.
Given their mission-critical nature and complexity, SAP integrations can take weeks. As these projects progress, other requests may become backlogged, creating frustration among end users. Even when work starts moving again, what appears to be a small feature request may take significant time and effort.
The Bottom Line
To overcome these challenges, businesses must choose the right technologies, approaches, and tools for their teams. With a set of best practices and an appropriate strategy, companies can effortlessly share data between departments.
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