-- DockMaster, a marine technology leader with over 40 years of industry experience, has announced the release of DockMaster Web, a cloud-first platform built to bring more flexibility, speed, and accessibility to marina operations. This launch marks the first step in a broader strategy to deliver modern, scalable tools that evolve with the needs of the marine industry.
“DockMaster Web is a major milestone in our product evolution,” said Karen Barnes, CEO of DockMaster. “It brings together everything our customers value—reliability, functionality, and domain expertise—with the added speed and mobility of the cloud. Operators can now stay connected and manage operations from anywhere, without compromising the depth they rely on.”
Built for Modern Marine Operations
Designed from the ground up, DockMaster Web introduces a clean, intuitive interface and powerful back-end capabilities. The initial release of DockMaster Web delivers a robust foundation for modern marina management including customer onboarding, self-service tools, vessel tracking, CRM, payment processing, and real-time desktop synchronization—accessible from anywhere, whether at the dock, in the office, or on the move.
Key Features Include:
- Customer & Vessel Management - Access centralized customer records and vessel profiles in real time, across any device. Keep documentation, maintenance history, and insurance data organized and accessible from anywhere.
- Customer Self-Service Portal - Empower customers with 24/7 account access, including invoice payment, personal information updates, and service request submissions—reducing front-desk workload and improving satisfaction.
- Marina CRM - Purpose-built for marina workflows, this CRM syncs with DockMaster Desktop and enables complete customer profile management, vessel tracking, communication history, and real-time data visibility.
- Customer Self-Onboarding - Simplify registration with digital forms, automated account creation, and document upload capabilities. Customers can get started quickly—no manual steps required.
- Desktop Sync - Maintain continuity across DockMaster Web and Desktop with seamless, real-time synchronization. Hybrid support ensures smooth transitions and consistent data across platforms.
- DockMaster Payments - Integrated, secure payment processing delivers real-time transaction visibility, next-day funding, and a unified payment experience across systems.
- eSignature Integration (Coming Soon) - Streamline contract workflows with digital signing, mobile access, and secure document handling—available in an upcoming release.
“DockMaster Web reflects our long-standing commitment to operational excellence,” added Barnes. “It’s not just a new interface—it’s a smarter way forward for marinas looking to stay ahead, work faster, and serve their customers better.”
About DockMaster
DockMaster is a trusted leader in marine management software with more than four decades of innovation. Serving marinas, boatyards, and dealerships, DockMaster delivers customizable, scalable tools designed to simplify operations and drive long-term growth.
For more information, visit www.dockmaster.com or contact:
Contact Info:
Name: Karen Barnes
Email: Send Email
Organization: DockMaster
Address: 19321 US Highway 19 N, Suite 607, Clearwater, FL 33764
Phone: 1-813-288-4900
Website: https://www.dockmaster.com/
Release ID: 89162271
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