With Microsoft's updated performance standards—including the $1M revenue threshold for Direct CSPs—many partners are exploring a shift to an indirect model. The CPI Program enables distributors to meet these partners at the moment of transition, offering a fully integrated, modern billing and provisioning experience through Work 365.
"This is the same caliber of experience partners expect from Microsoft Partner Center," said Ebrahim Nalwala, Co-founder of Work 365. "With CPI, we're bringing that gold-standard experience to indirect partners by working closely with distributors to build truly native integrations."
Certified to Scale
Work 365 already has deep integrations with leading distributors such as Ingram Micro. The CPI Program delivers:
- Automated subscription provisioning for NCE, Azure Plans, and add-ons
- Billing automation for license-based and usage-based services
- Product catalog and pricing synchronization
- Visibility into partner costs and revenue
- Support for scenarios like perpetual licenses, Azure reservations, and GDAP
- Invoice sync and reconciliation tools
- End customer self-service enablement
For distributors, CPI provides a framework to grow their cloud partner base, reduce onboarding friction, and increase stickiness through automation. For CSPs moving away from the Direct model, it offers continuity, control, and a clear path to scale.
"Partners who no longer meet Microsoft's new criteria—or who simply want a better way to scale—now have an option that prioritizes growth, flexibility, and operational maturity," said Nalwala.
To learn more or become a Certified Provider Integration partner, visit www.work365apps.com.
About Work 365 & IOTAP Inc:
Work 365 Work 365 is a leading CSP management, subscription management, and billing automation platform designed to help Managed Service Providers (MSPs) and Cloud Solution Providers (CSPs) easily scale their businesses. Powered by the Microsoft Power Platform, Work 365 enables partners to streamline operations, elevate customer experiences, and drive sustainable revenue growth.
Work 365 is a product of IOTAP Inc., a global software and cloud services company committed to delivering innovative solutions that empower businesses to thrive in the digital economy.
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Source: Work 365
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