Data visualization and business intelligence company Domo (NASDAQ: DOMO) reported Q4 CY2024 results topping the market’s revenue expectations, but sales fell by 1.8% year on year to $78.77 million. The company expects next quarter’s revenue to be around $78 million, close to analysts’ estimates. Its non-GAAP loss of $0.05 per share was 68.8% above analysts’ consensus estimates.
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Domo (DOMO) Q4 CY2024 Highlights:
- Revenue: $78.77 million vs analyst estimates of $78 million (1.8% year-on-year decline, 1% beat)
- Adjusted EPS: -$0.05 vs analyst estimates of -$0.16 (68.8% beat)
- Adjusted Operating Income: $3.25 million vs analyst estimates of -$1.39 million (4.1% margin, significant beat)
- Management’s revenue guidance for the upcoming financial year 2026 is $314 million at the midpoint, in line with analyst expectations and implying -1% growth (vs -0.6% in FY2025)
- Adjusted EPS guidance for the upcoming financial year 2026 is $0.34 at the midpoint, beating analyst estimates by 169%
- Operating Margin: -15.6%, up from -16.6% in the same quarter last year
- Free Cash Flow was $6.01 million, up from -$13.77 million in the previous quarter
- Billings: $102.6 million at quarter end, down 2.7% year on year
- Market Capitalization: $302.3 million
Company Overview
Founded by Josh James after selling his former business Omniture to Adobe, Domo (NASDAQ: DOMO) provides business intelligence software that allows managers to access and visualize critical business metrics in real-time, using their smartphones.
Data Analytics
Organizations generate a lot of data that is stored in silos, often in incompatible formats, making it slow and costly to extract actionable insights, which in turn drives demand for modern cloud-based data analysis platforms that can efficiently analyze the siloed data.
Sales Growth
Reviewing a company’s long-term sales performance reveals insights into its quality. Any business can put up a good quarter or two, but many enduring ones grow for years. Regrettably, Domo’s sales grew at a weak 7.1% compounded annual growth rate over the last three years. This fell short of our benchmark for the software sector and is a rough starting point for our analysis.
This quarter, Domo’s revenue fell by 1.8% year on year to $78.77 million but beat Wall Street’s estimates by 1%. Company management is currently guiding for a 2.6% year-on-year decline in sales next quarter.
Looking further ahead, sell-side analysts expect revenue to decline by 1.1% over the next 12 months, a deceleration versus the last three years. This projection is underwhelming and indicates its products and services will face some demand challenges.
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Billings
Billings is a non-GAAP metric that is often called “cash revenue” because it shows how much money the company has collected from customers in a certain period. This is different from revenue, which must be recognized in pieces over the length of a contract.
Domo’s billings came in at $102.6 million in Q4, and it averaged 3.5% year-on-year declines over the last four quarters. This alternate topline metric underperformed its total sales, meaning the company recognizes revenue faster than it collects cash - a headwind for its liquidity that could also signal a slowdown in future revenue growth. 
Customer Acquisition Efficiency
The customer acquisition cost (CAC) payback period measures the months a company needs to recoup the money spent on acquiring a new customer. This metric helps assess how quickly a business can break even on its sales and marketing investments.
Domo’s recent customer acquisition efforts haven’t yielded returns as its CAC payback period was negative this quarter, meaning its incremental sales and marketing investments outpaced its revenue. The company’s inefficiency indicates it operates in a highly competitive environment where there is little differentiation between Domo’s products and its peers.
Key Takeaways from Domo’s Q4 Results
We were impressed by how significantly Domo blew past analysts’ billings expectations this quarter. We were also glad its EPS guidance for next quarter trumped Wall Street’s estimates. On the other hand, its revenue guidance for next year suggests a significant slowdown in demand. Overall, we think this was a decent quarter with some key metrics above expectations. The stock traded up 4.8% to $7.40 immediately after reporting.
Domo had an encouraging quarter, but one earnings result doesn’t necessarily make the stock a buy. Let’s see if this is a good investment. What happened in the latest quarter matters, but not as much as longer-term business quality and valuation, when deciding whether to invest in this stock. We cover that in our actionable full research report which you can read here, it’s free.
