Helping salons, barbershops, spas, and beauty clinics reduce no-shows, optimize payments, and make the checkout process more convenient for team members and clients, the TimeTailor salon management software launched a card-on-file functionality.
While developing this new feature, the salon booking software aimed to address one of the most common challenges faced by beauty professionals today: managing payments while protecting revenue from last-minute cancellations and no-shows.
By saving customers’ information in a secure way, salons can now process approved payments when necessary, charge cancellation fees according to their policies, and reduce waiting times during checkout by eliminating the need to enter card details after each appointment:
"Our mission has always been to help salon owners spend less time on administrative tasks and more time on growing the business and doing what they love", said Oliver Auerbach, the CEO of TimeTailor.
Perfect for the evolving needs of modern beauty businesses, the salon scheduling software intends to provide the same level of convenience customers receive from service providers in other industries:
"Salons lose valuable time and revenue dealing with missed appointments and manual checkout. The card-on-file feature gives them a secure solution that works perfectly when combined with other no-show protection measures, such as deposits and automated reminders", Oliver explains.
How does this salon booking system feature work?
- With a designated Card-on-File section, owners and managers can activate this new protection inside the salon appointment app by choosing the percentage or fixed amount they want to deduct from the total value of the appointment.
- Beauty professionals can also enable automatic appointment cancellation if the client doesn’t add their card details within a set number of hours after scheduling.
- Upon setting the appointment, customers will be asked to add their card details. Adding card details doesn’t charge the client's card at the point of booking, and protects the client's cash flow. If they don’t show up, they can be marked as no-shows and charged the no-show fee.
- When they show up and are done with their services, the checkout process can be completed in a matter of seconds. Beauty specialists can charge the total amount without clients having to provide the card at the counter, easing interactions.
Making cancellation policies actually enforceable, the card-on-file function can be paired with other no-show protection tools, such as:
1. Deposits
An indispensable feature that activates what's called "loss aversion", so clients are encouraged to show up after paying in advance.
2. Automated Reminders
Because most missed appointments happen when life gets too busy, automated reminders ensure clients never forget their commitments:
"Nowadays, customers expect seamless experiences in most aspects of their lives", Oliver Auerbach added. "This new launch helps salons meet those expectations while adding an extra layer of revenue protection."
The card-on-file feature represents the latest addition to the TimeTailor salon management system, being available to salons, barbershops, spas, and beauty clinics all around the world.
Table of Contents
1. TimeTailor salon management software introduces a card-on-file feature
2. The importance of having a card-on-file function as part of your salon software
3. How salons can use the TimeTailor card-on-file setup as no-show protection
4. About card-on-file and other no-show protection tools available inside the TimeTailor salon booking software
Media Contact
Company Name: Global Tech Studio SRL
Contact Person: Media Relations
Email: Send Email
Phone: +40775398353
Country: Romania
Website: www.timetailor.com
