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North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? "It can happen quick," he said.

DMV audit: Understaffed, overworked and underfunded. State auditor says relief 'can happen quick'

NEWS COVERAGE. YOU CAN GO HOME. >> BACK TO THAT BREAKING NEWS INVOLVING A NEWLY RELEASED AUDIT OF THE DMV AND HIGHLIGHTS PROBLEMS WITHIN THE AGENCY AND WHAT CAN BE DONE TO FIX IT. WRAL'S HEIDI KIRK WAS THERE FOR THE ENTIRE NEWS CONFERENCE. AND HEIDI JUST WRAPPED UP AS OUR NEWSCAST WAS GETTING STARTED. AUDITOR, DAVE BULLOCK OUTLINES NUMEROUS ISSUES AND HE OFFERED SOLUTIONS. >> WELL, ACTUALLY WRAPPED UP IN THIS ROOM JUST WITHIN THE LAST 30 MINUTES OR SO. AND YOU'RE RIGHT. WE SAT THROUGH THE ENTIRE THING AND WENT THROUGH THAT MORE THAN 400 PAGE AUDIT. NOW WE'VE BEEN REPORTING FOR YEARS ON SOME OF THESE ISSUES, FOR INSTANCE, STAFFING SHORTAGES, PROBLEMS, GETTING RESERVATIONS. AND OF COURSE, LONG WAIT TIMES. WE'VE ALL BEEN THROUGH IT HERE IN THE STATE OF NORTH CAROLINA AND NOW THE STATE AUDITOR SAYS THIS AUDIT IS THE FIRST STEP IN ADDRESSING ALL OF THOSE THINGS. NOW THE AUDIT FOUND ISSUES IN SEVERAL AREAS. WE'VE BEEN REPORTING ON, INCLUDING INSUFFICIENT STAFFING, OUTDATED TECHNOLOGY, WHICH ALL IMPACT THE CUSTOMER EXPERIENCE AND THE RELATIONSHIP BETWEEN THE DMV AND THE DOT. NOW THE DOT IS UNDER AN ARM OF THE DEPARTMENT OF TRANSPORTATION >> BULLOCK SUGGEST MAKING THE DMV AND AUTONOMOUS AGENCY OTHER IDEAS RECRUITING MORE EMPLOYEES, OPENING POP-UP LICENSE OFFICES AND OFFERING A FAST PASS STYLE PRIORITY SERVICE WHERE CUSTOMERS COULD PAY TO GET A RESERVATION >> YOU MENTION THAT YOU SAW THOSE PEOPLE ON THE NEWS THIS MORNING STANDING IN LINE TO THOSE FOLKS WHEN THEY HEAR ABOUT AN AUDIT, THEY MAY NOT THINK THAT THAT MEANS REAL CHANGE. WHAT IS YOUR MESSAGE TO THOSE PEOPLE WHO QUITE LITERALLY ARE STILL OUT THERE STANDING IN LINE TODAY? WELL, MY MESSAGE TO THEM IS IS THAT I AM THEIR STATE AUDITOR AND AHMED ALL WITH A MONTH. >> HOMELESS BEING THAT AND THAT WE'RE GOING TO CONTINUE TO SHINE A LIGHT ON THE DMV AND PUT THIS FORWARD FRONT AND CENTER ON THE FRONT BURNER UNTIL IT'S FIXED. >> THE NC DOT HAS ALREADY RESPONDED THAT THEY DO NOT BELIEVE THAT IT IS THE RIGHT MOVE TO MAKE THE DMV AND AUTONOMOUS ORGANIZATION NOW, OF COURSE, THE DMV HAS 6 MONTHS TO RESPOND IN COME UP WITH A PLAN OF ACTION AFTER THESE

NC auditor Dave Boliek

NC auditor 'like a dog on a bone' in focus to fix long-held DMV issues

Boater charged with DWI after crash kills 10-year-old girl swimming on Harris Lake 

Quinten Kight

False fall: Cool start to the week, but flood risk and storms ramp up this week

Daily rain/storm chances Wednesday through Sunday

WRAL calls 911 when house fire reignites in Raleigh's North Hills area, family and pets escape

House fire

Hurricane season 2025: Tropical Storm Dexter forms, two additional areas to watch

Tropical Storm Dexter path from the National Hurricane Center

Nash County animal shelter reopens with adoption event after failing inspection

Nash County animal shelter

Why Tuesday could be one of the shortest days of your life

Climate, Earth 

WRAL News+

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WRAL WeatherCenter Forecast

NEW YORK (AP) -- The vast majority of U.S. adults are at least somewhat stressed about the cost of groceries, a new poll finds, as prices continue to rise and concerns about the impact of President Donald Trump's tariffs remain widespread.

The vast majority of US adults are stressed about grocery costs, an AP-NORC poll finds

AP_Poll_Cost_of_Living_07053

A truck blew a tire on Interstate 95 in Fayetteville on Monday, causing it to travel over the median and create a mess on N.C. Highway 24 beside the roadway.

Box truck being towed on I-95 blows tire, causing crash on NC 24 near Fayetteville

Tractor-trailer overturns near I-95 in Fayetteville, spilling contents on service road

The Tony-Award-Winning The Lost Colony is the longest running outdoor symphonic drama in the country. Depicting the first English attempts at settlement and celebrating the birth of the first English child born in the United States, The Lost Colony is truly a can't miss show for any North Carolinian.


The Lost Colony invites North Carolinians to celebrate history through art

With fluctuating tech prices and uncertainty over tariffs, Consumer Reports shares some top picks and insider advice on scoring the best laptop for any budget.


5 On Your Side: Find the best laptop deals for back-to-school shopping

Laptop

Mornings below 70 degrees have been hard to come by this summer thanks to higher humidity.

Ask the Meteorologist: Why has this 'false fall' felt especially cool at times?

Ask the Meteorologist: Why has "false fall" felt especially cooler the last two days?

American Airlines flight 3221 diverted to Philadelphia for a possible mechanical issue.


Charlotte-bound flight lands in Philadelphia for mechanical issue

American Airlines stock photo

WECT reports a small airplane crashed in the ocean near the Oak Island Pier at around 7:30 p.m. on Saturday.


Plane crashes in ocean near Oak Island Pier, pilot rescued

The former U.S. soldier suspected of killing four people at a Montana bar was still at large early Sunday and may be armed after escaping in a stolen vehicle containing clothes and camping gear, officials said.

Former US soldier suspected of killing 4 in Montana remains at large

Montana_Shooting_58905

Endometriosis can be considered a disability, a federal judge wrote in a decision that advocates say could help thousands of women who suffer from the condition.

NC woman's fight with the state over menstrual pain could help others, disability advocates say

North Carolina flag flies over state capitol

As the North Carolina State Fair approaches, traffic concerns loom large with the delayed Blue Ridge Road underpass project. Residents and local businesses in West Raleigh brace for increased congestion reminiscent of last year's "bumper-to-bumper nightmare."


North Carolina State Fair traffic woes loom as Blue Ridge Road Project faces delays

Blue Ridge Road construction

During evening rush hour in New York City on Monday, a man calmly walked into a Park Avenue office building lobby and killed a police officer, then opened fire on other innocent strangers.

New details highlight harrowing minutes inside Manhattan office building as mass shooting unfolded

NYC shooter

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Each summer, WRAL, NBC and your local animal shelters partner for a nationwide pet adoption drive that helps find loving homes for animals in need. More than 703,048 pets have found their forever homes since 2015.

Clear the Shelters: WRAL, NBC and local animal shelters pet adoption month

Clear the shelters: SPCA of Wake County waives adoption fees, open until midnight

A look at key dates on the 2025-2026 school calendar for traditional schools in and around the Triangle.

2025-2026 traditional school calendars for Wake, Durham, Orange, Cumberland and Johnston counties

Children in classroom

A 3.0-magnitude earthquake struck late Saturday in northern New Jersey, jolting parts of the state and New York City, the U.S. Geological Survey said.

Earthquake jolts New Jersey and New York City

The University of North Carolina at Chapel Hill announced a tentative plan with the goal of saving around $70 million across the institution on Wednesday.

Staff cuts, less aid for some students all part of UNC's $70M cost-cutting plan

Old Well at UNC-Chapel Hill

Don't Miss It

Scientists say Aug. 5, 2025, could be one of the the shortest days in your lifetime.
The earth is spinning faster, which means some days have been shorter by just milliseconds.  

Why Tuesday could be the shortest day of your life

Pet of the Day: Aug. 4, 2025

High school graduate detained by ICE after routine visa hearing

Ask the Meteorologist: Why has it felt especially cool these past few days?

Cooler nights/mornings have been rare since June 1

Trump's tariffs take effect this week: How they could affect the economy

Trump_Tariffs_08755

9-year-old girl bitten by sea lion

Video Central

WRAL 6am News | August 4

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WRAL Noon News | August 3

12pm Newscast Static

WRAL 4pm News | August 1

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WRAL 6pm News | August 3

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WRAL 10pm News | August 3

10pm Newscast Static

Durham County leaders receive update on local impact of federal Medicaid, SNAP cuts

Local News

Driver charged with DWI after crash into historic Apex home

Historic Cary home reopens for tours after being moved to a new location two years ago

Robbery at Circle K on Louisburg Road in Raleigh under investigation

Carolina Hurricanes Star Jaccob Slavin delights Raleigh kids with back-to-school bash

Thousands of Boeing workers who build fighter jets and weapons go on strike

Nation/World

Texas governor threatens to remove Democrats who left the state over Trump-backed redistricting

Men charged in Tennessee case involving 4 dead family members of abandoned infant

The Justice Department seeks voter and election information from at least 19 states, AP finds

Bat flies into woman's mouth in Arizona, costing her nearly $21,000 in medical bills

It is a busy weekend in the Triangle with the MLB Home Run Derby X at Durham Bulls Athletic Park, plus The Wiz at DPAC and Repticon in Raleigh.


Weekend best bets: The Wiz, Repticon, MLB Home Run Derby at DBAP

MLB Home Run Derby at DBAP

70+ events happening in NC this August

August events

Foodie News: Raleigh Iron Works is getting a new restaurant from an acclaimed chef

Raleigh Iron Works development future 

Uproar Festival celebrates public art in August

Uproar Festival of Public Art

From fishing to bike rentals: NC parks offer free family fun year-round

Falls Lake fishing pier

Chasing waterfalls: Check out these whimsical waterfalls right here in the Triangle

Waterfall at Juniper Level Botanic Garden, open four times a year. Courtesy of Juniper Level Botanic Garden.

Out & About

Ice cream deficit? Trump administration says Biden oversaw trade imbalance

Politifact

Fact check: Will Trump's tariffs 'pay off' the U.S. deficit?

Fact check: Stein says guns are top cause of child deaths in North Carolina

Fact check: Are 5 million able-bodied Medicaid recipients watching TV all day?

Epstein files: A timeline of what the Trump administration has said about releasing a list

Judge: Menstrual pain from endometriosis can qualify for disability

NC Capitol

How they voted: NC congressional votes for the week ending July 31

RNC Chairman Michael Whatley enters 2026 US Senate race

State spending plan calls for larger DMV site in Fuquay-Varina

RNC Chair Michael Whatley announces run for US Senate

Millions face unexpected interest charges on student loans

Education

Criminal justice teacher charged with choking student

UNC leaders building relationships in Washington in effort to minimize impact of cuts

Hillsborough charter school opening delayed due to Chantal flood damage, volunteers welcome

In sickness and in health: Newlyweds face second battle with aggressive breast cancer

WRAL In Depth

WRAL Investigates tracks down CFO of Durham-based nonprofit accused of not paying employees

Bounced checks, thousands owed: Employees say they were never paid by Durham-based nonprofit

Cary testing way to remove 'forever chemicals' from Jordan Lake without waste

Family of man killed by Wake Forest coach's punch seeking $18 million in damages

Race on for Bristol Motor Speedway to prepare for NASCAR after hosting the MLB Speedway Classic

WRALSportsFan

QB Max Johnson almost lost his leg due to injury. Now he's battling to be UNC's starter.

Rolesville 4-star junior RB Amir Brown commits to UNC

MLB Home Run Derby X returns to Durham Bulls Athletic Park 

Cameron Young wins first PGA Tour title by demolishing field at Wyndham Championship

HSOT Press Box: 2025 NC High School Volleyball Preview Show

HighSchoolOT

Ten 6A championship contenders in every sport

Where to watch NC high school football scrimmages this August

Athletic director changes in North Carolina for the 2025-26 school year

NRCA standout Marcus Monroe commits to Stanford

As many prepare to take those final road trips of the summer, WRAL News shares some things you should never do when pulling into a gas station. 

Don't Waste Your Money: Gas station dos and don'ts

The EPA still labels Cherry Point "under control," yet 2023 tests show PFAS at 12Ã legal limit. New report warns 15 U.S. bases pose ongoing health risks as cleanup lags.

Forever chemicals seeping into NC marine base

WRAL Investigates asked CJF America CFO Nick Gallardo why the nonprofit's employees haven't been paid.

Durham-based nonprofit CFO responds to claim of not paying employees

EPA still labels Cherry Point "under control," yet 2023 tests show PFAS at 12Ã legal limit. New report warns 15 U.S. bases pose ongoing health risks as cleanup lags.

Military bases flagged for high PFAS while EPA status remains unchanged

This machine from Invicta Water destroys PFAS in drinking water.

Multiple employees of Durham-based nonprofit CJF America claim they have not been paid for weeks of work, with some receiving bounced checks. 

Employees claim they are owed thousands by Durham nonprofit

North Carolina's new spending plan includes provisions for four new DMV offices.

Larger Fuquay-Varina DMV office to tackle long waits, boost service for growing community

Fuquay-Varina and three other areas in North Carolina are set to receive new DMV offices.

WRAL Specialists

5 On Your Side: Property damage, injuries and even death, the products recalled in July.

5 On Your Side: Recent recalls to keep in mind before packing your child's lunch

Lawmakers want it done, but deed fraud bill is stalled

5 On Your Side: Testing AI and robotic technology before welcoming them into your home

5 On Your Side

Don't Waste Your Money: Dealers, websites making instant cash offers for cars

Scammers using artificial intelligence for disaster fraud

AI-driven scams threaten NC disaster aid: How to protect yourself from fraudsters

Family seeks $18 million after Wake Forest University coach's deadly punch

Investigations

CivicReach: Transforming government customer experience with AI

Mike Walden: Drip of uncertainty constrains NC's economic growth

Durham chipmaker Wolfspeed files for bankruptcy protection, seeking to reduce debt, remerge

Duke expert warns: Iranian cyber threats target specific jobs, not public at large

WRAL TechWire

What to know if you're at risk of having your wages garnished over student loan debt

Drugmakers are pouring billions of dollars into new US manufacturing. It still won't achieve all of Trump's tariff goals

Doritos thinks this flavor is its next 'Cool Ranch'

Profits drop at Warren Buffett's Berkshire Hathaway as it writes down its Kraft Heinz investment

Business

Powerball

Mega Millions

Cash 5

ChatGPT unveils 'study mode' for college students

Family

Protecting your pets when a hurricane threatens

Nature as curriculum: A simple solution to a big problem

Tar Heel Traveler: Furnitureland South

What to do when visiting Great Smoky Mountains National Park

New Swagbucks Swag Code valid from 1-3 pm ET on Aug. 4

SmartShopper

Top Amazon deals: Electric Rechargeable Toothbrush Set w/8 Brush Heads only $7.99 (47% off), KitchenAid Can & Bottle Opener only $6.30 (62% off), 60L Closet Storage Bags 6 pk only $9.19 w/coupon (reg. $21.99)

BJ's Wholesale Club for 1-yr only $13.50 (82% off) through Aug. 4 PLUS $15 reward with purchase!

Time to activate your Food Lion Shop & Earn offers for August

NuCana plc - American Depositary Shares (NQ:NCNA)

Price and Volume

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