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Articles published by JD Power

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Luxury Auto Seating Goes Mass Market, Narrowing Satisfaction Gap
From JD Power
Via Business Wire
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Financial Stress Deepens Divide among U.S. Credit Card Customers, According to JD Power
From JD Power
Via Business Wire
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Public EV Charging Improves as OEM-Backed Networks Gain Traction, JD Power Finds
From JD Power
Via Business Wire
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Auto Dealers Reward Lenders That Remove Friction, Not Just Offer Competitive Rates, Says JD Power
From JD Power
Via Business Wire
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Value Perception 'Panes' Window & Patio Door Satisfaction
From JD Power
Via Business Wire
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Wireless Carrier Customer Satisfaction Surges on Improved Support, Better Value, JD Power Finds
From JD Power
Via Business Wire
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Clean Energy Initiatives Linked to Economic, Health and Energy Security Benefits
From JD Power
Via Business Wire
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Care & Convenience: The New Rx for Pharmacy Satisfaction
From JD Power
Via Business Wire
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New-Vehicle Appeal Sees Biggest Improvement Since 2018, JD Power Finds
From JD Power
Via Business Wire
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Homeowner Satisfaction with Mortgage Servicers Improves as Financial Pressures Mount, JD Power Finds
From JD Power
Via Business Wire
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Utility Brands Struggle to Connect with Customers, JD Power Finds
From JD Power
Via Business Wire
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Wireless Network Quality Returns to Record High, JD Power Finds
From JD Power
Via Business Wire
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Price Transparency Pays Off for Vehicle Manufacturer Websites, JD Power Finds
From JD Power
Via Business Wire
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Appliance Satisfaction Levels Up Despite Price Hike, JD Power Finds
From JD Power
Via Business Wire
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Great Guest Rooms, Improved Hotel Upkeep Drive Surge in Hotel Guest Satisfaction, JD Power Finds
From JD Power
Via Business Wire
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Cost Satisfaction Up but Rising Demand Puts Enterprise Internet Reliability at Risk, JD Power Finds
From JD Power
Via Business Wire
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AI Adoption Accelerates, Driving Financial Advisor Loyalty, JD Power Finds
From JD Power
Via Business Wire
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Connectivity Problems Hamper Major Improvements in New-Vehicle Quality, JD Power Finds
From JD Power
Via Business Wire
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Confidence in Self-Driving Vehicles Remains Stalled as Safety Concerns and Trust Gaps Persist, JD Power Finds
From JD Power
Via Business Wire
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Auto Insurers Struggle to Maintain Seamless Interactions Across Channels, JD Power Finds
From JD Power
Via Business Wire
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Digital Becomes the New Front Door for Auto Insurance Shopping, as Nearly Half of New Auto Policies Are Bought Online, JD Power Finds
From JD Power
Via Business Wire
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AI-Powered Virtual Assistants Struggle with Complex Tasks in Bank and Credit Card Apps and Websites, JD Power Finds
From JD Power
Via Business Wire
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Member Satisfaction Holds Steady as Commercial Health Plans Focus on Improving Trust, Claims and Cost Stability, JD Power Finds
From JD Power
Via Business Wire
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Member Satisfaction Holds Steady as Commercial Health Plans Focus on Improving Trust, Claims and Cost Stability
From JD Power
Via Business Wire
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Retail Banks Expand Financial Advice but Struggle to Drive Sustained Customer Engagement, JD Power Finds
From JD Power
Via Business Wire
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EV App Churn Falls to Record Low as Owners Remain Engaged, JD Power Finds
From JD Power
Via Business Wire
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Non-Bank Lenders Close Satisfaction Gap with Banks as Consumer Loan Satisfaction Remains Flat, JD Power Finds
From JD Power
Via Business Wire
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More New-Vehicle Shoppers Consider EVs as Fuel Costs Rise, JD Power Finds
From JD Power
Via Business Wire
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Home Improvement Retailers Upgrade Services and Tools, but Satisfaction Remains Flat as Price Sensitivity Grows, JD Power Finds
From JD Power
Via Business Wire
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Insurance Websites and Apps Miss Opportunities to Build Customer Engagement, JD Power Finds
From JD Power
Via Business Wire
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